Vodafone UK - St Helens Avis 

181
TrustScore 5 sur 5

4,9

6 Palatine Arcade,Church Sq Shopping Centre, WA10 1BW St Helens, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

My sister and I called into St.helens branch ,Vodafone today to discuss our options for contract renewals. We were met by Matt who was exceptional in every way.He checked for the best available deals... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Maddy and Timmy made my experience in store so easy. Very knowledgeable and polite. 100% rating.

L'entreprise a répondu

Noté 5 sur 5 étoiles

I recently completed a HBB contract at the store Colin was very helpful and talked me through the whole thing even helping to cancel my old provider. I went back to the store as I’m a current mobil... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Colin spent the best part of 2 hours with me to upgrade 3 phones, saving me money on each one and then has also saved me £50 a month moving to Vodaphone Braodband. He took time to get me the best de... Voir plus

L'entreprise a répondu


À propos de l'entreprise


Coordonnées de contact

  • 6 Palatine Arcade,Church Sq Shopping Centre, WA10 1BW, St Helens, Royaume-Uni

4,9

Excellent

TrustScore 5 sur 5

181 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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4,9

Tous les avis

(181)

40 694 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Very smooth process and I felt happy…

Very smooth process and I felt happy with the overall experience

23 juillet 2025
Avis spontané
Logo de Vodafone UK - St Helens

Réponse de Vodafone UK - St Helens

Hey Denesha,

Thank you for the wonderful review. It's a pleasure to receive such kind comments.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Brilliant customer service in at Helen’s store

I was served by a lovely man called John in the St Helens store. He was Very knowledgeable in his job and I left with more than I expected and a saving as well! Would definitely recommend vodaphone as a service provider and A* customer service by John.

15 juillet 2025
Avis spontané
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Réponse de Vodafone UK - St Helens

Hey Ang,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about John.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Volin managed to save me £20 on my sim…

Volin managed to save me £20 on my sim deals, great customer service

14 juillet 2025
Avis spontané
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Réponse de Vodafone UK - St Helens

Hey Susan,

 This is really lovely to hear, thanks for the review! If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Had a super tricky problem with a sim…

Had a super tricky problem with a sim swap that 3 people at other branches couldn't figure out. Colin had the patience and know how to get it fixed

1 juillet 2025
Avis spontané
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Réponse de Vodafone UK - St Helens

Hey Josh,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

John was very helpful

John was very helpful, patient, help me understand what my new plan is ,and very friendly

30 juin 2025
Avis spontané
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Réponse de Vodafone UK - St Helens

Hey Philip,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Very knowledgeable and great service…

Very knowledgeable and great service from the member of staff. Got an upgrade and also switched home broadband as it was a cheaper.

19 juin 2025
Avis spontané
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Réponse de Vodafone UK - St Helens

Hi Elaine. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Saved money

I came into Vodafone as I was paying way too much for my sim card deals.
I spoke to Colin who changed my sims to unlimited for less than my current price and also found a great deal for my daughter.

18 juin 2025
Avis spontané
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Réponse de Vodafone UK - St Helens

This is great to hear Laura and I'm glad you were able to get a really good deal for you and your daughter. Thank you for the review!

Vodafone Social Media Team

Noté 5 sur 5 étoiles

Very helpful

A very warm welcome from John, they were very helpful and got seen in no time.

17 mai 2025
Avis spontané
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Réponse de Vodafone UK - St Helens

Hey Jaymie,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Gavin was excellent in setting up my…

Gavin was excellent in setting up my new mobile phone. Can not fault the service

17 mai 2025
Avis spontané
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Réponse de Vodafone UK - St Helens

Hey Bev,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

I went to my local store and Colin…

I went to my local store and Colin assisted in transferring my data from one device to another.

17 mai 2025
Avis spontané
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Réponse de Vodafone UK - St Helens

Hey Sandra,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

I went in the store to pick up my new…

I went in the store to pick up my new device, Colin was very helpful in helping to set up my new device.

29 avril 2025
Avis spontané
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Réponse de Vodafone UK - St Helens

Hey John,

Thanks for the lovely review and fantastic support for Colin .
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

I’m with Three but they happily took…

I’m with Three but they happily took their time to help me with a problem I was having while the Three shop was very full.

Great customer service and you could tell they genuinely enjoy serving people.

25 avril 2025
Avis spontané
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Réponse de Vodafone UK - St Helens

Hey Patrick,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Gavin was amazing made upgrading our 2…

Gavin was amazing made upgrading our 2 phones so easy.
10/10

12 avril 2025
Avis spontané
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Réponse de Vodafone UK - St Helens

Hi Louise.

We appreciate you taking the time to leave us a review. We're so happy to hear that upgrading your phones was made easy for you.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

John is like Mr kipling cakes he's…

John is like Mr kipling cakes he's exceedingly amazing at doing the job

Thank you mate

Darren

7 avril 2025
Avis spontané
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Réponse de Vodafone UK - St Helens

Hey Darren,

Thanks for the lovely review and fantastic support for John.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Absolutely fantastic

Absolutely fantastic, so helpful. Lovely gentleman. Fixed my phone in minutes. He is a credit to your team. Thank you

2 avril 2025
Avis spontané
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Réponse de Vodafone UK - St Helens

Hey Carol,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

I went into store as my sim card wasn't…

I went into store as my sim card wasn't working, I'd set up an e sim by mistake, Colin helped to resolve the issue and gave me an actually sim. I'm back up and running, quick and efficient.

15 mars 2025
Avis spontané
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Réponse de Vodafone UK - St Helens

Hi Sally

Thank you for reviewing.

If you ever need any help feel free to reach out to us via Facebook: http://vodafone.uk/3lCYUxW X: http://vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Noté 5 sur 5 étoiles

Gav has been super helpful

Gav has been super helpful

18 mars 2025
Avis spontané
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Réponse de Vodafone UK - St Helens

Hi Shaun,

Thanks for taking your time to leave this review for Gav. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Staff very helpful

Staff very helpful

14 mars 2025
Avis spontané
Logo de Vodafone UK - St Helens

Réponse de Vodafone UK - St Helens

Hi Charlie. Thank you for your review for the team. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

John was brilliant very helpful and…

John was brilliant very helpful and patient

11 mars 2025
Avis spontané
Logo de Vodafone UK - St Helens

Réponse de Vodafone UK - St Helens

Hi Melita,

Thank you for your review for John. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at https://vodafone.uk/2Fpnah2, X at https://vodafone.uk/3LXh2xl, or Instagram: https://vodafone.uk/4aaUP8d, we'd be happy to help.

Thanks again, 
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Had to trade my phone back into store…

Had to trade my phone back into store after an upgrade last week. Colin served me both times and made the process quick and simple.

26 février 2025
Avis spontané
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Réponse de Vodafone UK - St Helens

Hello Sandra,

It's great to hear about the positive experience which you received in store from Colin, and we appreciate you taking the time to leave a review.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

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