Vodafone UK - St Helens Avis 

182
TrustScore 5 sur 5

4,9

6 Palatine Arcade,Church Sq Shopping Centre, WA10 1BW St Helens, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

My sister and I called into St.helens branch ,Vodafone today to discuss our options for contract renewals. We were met by Matt who was exceptional in every way.He checked for the best available deals... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Colin spent the best part of 2 hours with me to upgrade 3 phones, saving me money on each one and then has also saved me £50 a month moving to Vodaphone Braodband. He took time to get me the best de... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I recently completed a HBB contract at the store Colin was very helpful and talked me through the whole thing even helping to cancel my old provider. I went back to the store as I’m a current mobil... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Gavin, the young guy in the shop was so helpful, polite and explained everything so clearly to me, an old fogy, especially when it comes to mobile technologies. Nothing was too much for him to help w... Voir plus

L'entreprise a répondu


À propos de l'entreprise


Coordonnées de contact

  • 6 Palatine Arcade,Church Sq Shopping Centre, WA10 1BW, St Helens, Royaume-Uni

4,9

Excellent

TrustScore 5 sur 5

182 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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Comment cette entreprise utilise Trustpilot

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4,9

Tous les avis

(182)

41 063 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Gavin was very helpful and considerate…

Gavin was very helpful and considerate and gave me expert advice and a solution to my broadband issues.

6 août 2024
Avis spontané
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Réponse de Vodafone UK - St Helens

Hi Timothy! Thank you for your review. If you have any issues with your Broadband in the future, please click here for our Home Broadband Support Tools: https://vodafone.uk/BroadbandSupport. If you follow the relevant option, you'll be advised of troubleshooting steps to get you back up and running.

If you have any other questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.

Thanks, Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great in store experience

Had a great experience inshore! Colin was excellent and very helpful and helped with another issue I was having

26 juillet 2024
Avis spontané
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Réponse de Vodafone UK - St Helens

Hi Kay. Thank you for your review for Colin. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Gavin was very helpful in helping my…

Gavin was very helpful in helping my upgrade

11 juillet 2024
Avis spontané
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Réponse de Vodafone UK - St Helens

Hi David,

Thanks for your feedback! We're so happy you had a great experience.

If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team

Noté 5 sur 5 étoiles

Very good experience very good staff…

Very good experience very good staff John was excellent

9 juillet 2024
Avis spontané
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Réponse de Vodafone UK - St Helens

Hi Philip,

That's wonderful to hear, we appreciate the feedback!

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Came in to update my phone greeted by…

Came in to update my phone greeted by Gavin very helpful and very professional absolute pleasure. Thanks for the amazing support

4 juillet 2024
Avis spontané
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Réponse de Vodafone UK - St Helens

Hi Anthony,

It's great to see your kind words for Gavin, we really appreciate your feedback. If you ever need more help, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Noté 5 sur 5 étoiles

Very happy

Colin was very knowledgeable about the product I wanted. He answered all my questions and made sure I understood fully what was in my new contract.

19 juin 2024
Avis spontané
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Réponse de Vodafone UK - St Helens

Hey Ellen,

Thanks for this great review! We're so happy you had a 5 star experience.

If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team

Noté 5 sur 5 étoiles

Had a great experience in the store…

Had a great experience in the store extremely helpful.
Gavin supported me in the upgrade of my phone

7 juin 2024
Avis spontané
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Réponse de Vodafone UK - St Helens

Hey there,

Thanks for your great feedback! We're delighted you had a 5 star experience.

If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team

Noté 5 sur 5 étoiles

The staff we’re very helpful

The staff we’re very helpful

11 juin 2024
Avis spontané
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Réponse de Vodafone UK - St Helens

Hi Jacqueline. Thank you for your review for the team. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Problems sorted

Problems sorted very quickly by a very friendly Zafar. Excellent service with smile.

1 juin 2024
Avis spontané
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Réponse de Vodafone UK - St Helens

Hey Margaret,

Thank you for highlighting what a great experience Zafar provided!

If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team

Noté 5 sur 5 étoiles

Zafar was a true gentleman

Zafar was a true gentleman. Sorted my new contract and phone out with 30 minutes. I will definitely be using the st.helens store again.

4 mai 2024
Avis spontané
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Réponse de Vodafone UK - St Helens

Hi Kath,

We really appreciate the positive feedback! Thanks for your review.

If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team

Noté 5 sur 5 étoiles

Lovely staff

Lovely staff! Really helpful

4 mai 2024
Avis spontané
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Réponse de Vodafone UK - St Helens

Hi Courtney,

We're delighted you had such a positive experience. Thank you for your review!

If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY

Thanks, Vodafone Social Media Team

Noté 5 sur 5 étoiles

Gavin was really helpful

Gavin was really helpful. Thank you

25 avril 2024
Avis spontané
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Réponse de Vodafone UK - St Helens

Hey Sharon,

Thanks for this great feedback regarding your experience with Gavin!

If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team

Noté 5 sur 5 étoiles

Brilliant service

Brilliant service, thank you

12 avril 2024
Avis spontané
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Réponse de Vodafone UK - St Helens

Hi Alan,
Thank you for your review! We're so glad you had such a positive experience.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team

Noté 5 sur 5 étoiles

Went to upgrade my phone

Went to upgrade my phone. Very helpful in store.

6 avril 2024
Avis spontané
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Réponse de Vodafone UK - St Helens

Hi Victoria. thank you for taking the time to leave us a review, it's great to hear your feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Noté 5 sur 5 étoiles

Upgraded to the new pixel 8

Upgraded to the new pixel 8. Got £350 back as a trade in for the old phone. Awesome deal.

5 avril 2024
Avis spontané
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Réponse de Vodafone UK - St Helens

Hi Zafar,

Thank you for your review. Hope you enjoy your new Pixel 8! If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

went in for a case for my iPhone

went in for a case for my iPhone. managed to get one that was only £7 in the sale.

20 février 2024
Avis spontané
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Réponse de Vodafone UK - St Helens

Hi Munah. Thank you for your review. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

New phone sorted super quick

Went in today, as my old phone isnt working properly. Colin and Raf were a huge help. Colin talked me through everything and I ended up sorting my new phone on the same day.

28 février 2024
Avis spontané
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Réponse de Vodafone UK - St Helens

Hi Sam,

Thank you for taking the time to share your feedback with us. We're so happy you had a great experience with Colin and Raf.
Enjoy your new phone!

If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team

Noté 5 sur 5 étoiles

Fantastic Job very helpful

15 février 2024
Avis spontané
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Réponse de Vodafone UK - St Helens

Hi there Giuseppe,

Thanks for this review! It's amazing to hear that you're enjoying our network!

If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team

Noté 4 sur 5 étoiles

Helpfull sales assistant

Helpfull sales assistant, diagnosed problem with my phone straight away great to deal with, cheers

14 février 2024
Avis spontané
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Réponse de Vodafone UK - St Helens

Hi Mike!

Thanks for taking the time to share this great review with us. We're so glad you managed to get your issue sorted quickly.

If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team

Noté 5 sur 5 étoiles

Gavin was awesome

Gavin was awesome. He was brilliant on solving all our Vodafone issues and we can’t wait to visit again to upgrade our broadband in February 2024.

18 janvier 2024
Avis spontané
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Réponse de Vodafone UK - St Helens

Hi Ashleigh,

Thanks for taking the time to write such a great review! We're delighted that Gavin was able to resolve your query. If you ever need more help, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks again, Vodafone Social Media Team

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