Vodafone UK - Staines Avis 

152
TrustScore 5 sur 5

4,9

93 High Street, TW18 4DP Staines, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

Sanj and Ketan were more than accommodating. We weren’t sure what to get phone and plan wise but Sanj talked us through the differences. We left the shop satisfied we had bought the right plan and new... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Sanj & Mourya were absolutely amazing! I just moved to the UK. Day 1 and they got me connected with fiber broadband and mobile service! I couldn’t be happier. And at an amazing rate. Great location he... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I would really reccomend this branch in Staines, Sanj helped me close my account and gave me good information regarding options of using broadband while in between moving houses. He was patient, kind... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I just visit a week before (Vodafone Staines) regarding SIM plan,Mr. Sanj gives me a lot of suggestions and better options to choose. He also tell me some more promotions just like insurances,broadban... Voir plus

L'entreprise a répondu


À propos de l'entreprise


Coordonnées de contact

  • 93 High Street, TW18 4DP, Staines, Royaume-Uni

4,9

Excellent

TrustScore 5 sur 5

152 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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4,9

Tous les avis

(152)

39 826 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Fantastic customer service

Can’t rate Sanj highly enough. Wouldn’t hesitate to recommend him - if I could give him 10 stars I would. Incredibly knowledgable, approachable and patient which is essential for someone who is a total technophobe.

14 août 2025
Avis spontané
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Réponse de Vodafone UK - Staines

Hey Rachel,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Sanj.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Brilliant customer service very highly…

Brilliant customer service very highly recommended

27 juillet 2025
Avis spontané
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Réponse de Vodafone UK - Staines

Hey Nadimbhatti,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Staff was very helpful in staines and…

Staff was very helpful in staines and got what i needed to do Thank you

26 juillet 2025
Avis spontané
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Réponse de Vodafone UK - Staines

Hey Michael,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Excellent service from Sanjeet in Staines

After being an 02 customer for 20 years, I decided to explore moving over to Vodacom, after being sick and tired of intermittent or no signal wherever I went.

I went into the STAINES-upon-Thames branch and was served by Sanj (Sanjeet). He listened to what I was looking for, asked sensible questions and then proceeded to get me a SIM only deal that not only covered the whole of Europe, but also so many other countries, globally, that I travel to regularly!
Sanj managed to get me all this for the same price I have been paying at O2 - except now I have far better signal and coverage in so many more countries!

Sanjeet was polite, professional and very customer focused - which is rare in this day of diminishing client service and face to face human interaction.

Sanjeet is an absolute asset to Vodacom - so please look after him! And thank you Sanj for being such a champion and helping me through the conversion and keeping my old number.

8 juillet 2025
Avis spontané
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Réponse de Vodafone UK - Staines

Hey there,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Very helpful

Mourya was really helpful, great customer service.

29 juin 2025
Avis spontané
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Réponse de Vodafone UK - Staines

Hey Nickolas,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great service thank you

Great service thank you

28 juin 2025
Avis spontané
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Réponse de Vodafone UK - Staines

Hey Daniel,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Good and quick service

26 juin 2025
Avis spontané
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Réponse de Vodafone UK - Staines

Hey Shravankumar,

Thanks for the lovely review and fantastic support for staff.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Customer Service

I found the customer service good and very helpful! I appreciate the service I received!

31 mai 2025
Avis spontané
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Réponse de Vodafone UK - Staines

Hey Kathouchka ,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

They are very helpful and give plenty…

They are very helpful and give plenty of advice!

31 mai 2025
Avis spontané
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Réponse de Vodafone UK - Staines

Hey Corza,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Extremely helpful

Extremely helpful, and patience Sir Mourya … highly recommend

31 mai 2025
Avis spontané
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Réponse de Vodafone UK - Staines

Hey Anoushka,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Xat vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

I was puzzled about purchasing a new…

I was puzzled about purchasing a new phone for my grandmother but wasn't sure what type of package I would need. The young member of staff called sanj was very polite and understanding in explaining how everything worked. At the moment I felt I had taken up alot of his time and was being a nuisance however he was very polite and helpful. A great asset to the business. Thank you for your service for the elderly.

23 mai 2025
Avis spontané
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Réponse de Vodafone UK - Staines

Hey Sham,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Sanj was exceptionally helpful

Sanj was exceptionally helpful, nothing was too much trouble. We came in with a problem which he solved, he also managed to save us some money on our monthly expenses. Outstanding customer service - thank you Sanj

9 mai 2025
Avis spontané
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Réponse de Vodafone UK - Staines

Hey Ali,
Thanks for the lovely review and fantastic support for Sanj.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Very professional

Very professional. Swayem knows his business. Excellent

19 avril 2025
Avis spontané
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Réponse de Vodafone UK - Staines

Hey Salim,

Thanks for the lovely review and fantastic support for Swayem.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Excellent service

Extremely helpful with upgrading my phone, great service explained everything clearly Swayem was very helpful at Staines store 😊

12 avril 2025
Avis spontané
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Réponse de Vodafone UK - Staines

Hi Marita,

We appreciate your kind words and are so happy to hear about the great support you received while upgrading your phone. We're glad everything was clearly explained.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Really patient polite and helpful thank…

Really patient polite and helpful thank you

8 avril 2025
Avis spontané
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Réponse de Vodafone UK - Staines

Hey Catherine,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Amazing service from both Sanj and…

Amazing service from both Sanj and Akash, very helpful and informative 👍

31 mars 2025
Avis spontané
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Réponse de Vodafone UK - Staines

Hey Dhanbir,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Very nice experience staff soo nice and…

Very nice experience staff soo nice and helpful

31 mars 2025
Avis spontané
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Réponse de Vodafone UK - Staines

Hey Mohini,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Fantastic helpful staff went above and…

Fantastic helpful staff went above and beyond with great customer service and advice about my new phone package

6 mars 2025
Avis spontané
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Réponse de Vodafone UK - Staines

We really appreciate your five star review! If you ever need help again, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Noté 5 sur 5 étoiles

Akash has been great and really patient…

Akash has been great and really patient with me

I came specifically to see him as he is so easy to work with

6 mars 2025
Avis spontané
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Réponse de Vodafone UK - Staines

We really appreciate your wonderful feedback for Akash, thank you! If you ever need help again, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

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