Vodafone UK - Stevenage Avis 

290
TrustScore 5 sur 5

4,9

42 Queensway, SG1 1EE Stevenage, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

Venkata was very helpful in answering my queries regarding my iPhone15. He knew what to do and explained the processes to me in simple language Andrew

L'entreprise a répondu

Noté 5 sur 5 étoiles

I have been with Vodafone for 25 years. Always been extremely happy with service. Particularly knowing I can call in and ask for advice anytime. Was served by Glenn today who was very helpful, exp... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Glenn was really helpful and explained everything so clearly. He was cheerful, pleasant to talk to yet professional. I would recommend Vodafone stevenage to anyone buying a new phone.

L'entreprise a répondu

Noté 5 sur 5 étoiles

I had an issue with my Esim not transferring to my new iphone. I am 28 years old and this was a massive issue because the internet is a necessity. I tried going to Vodafone online but they were no hel... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Opérateur de réseau mobile
  2. Magasin de téléphonie mobile
  3. Fournisseur de connexion internet
  4. Service internet et téléphone
  5. Entreprise de télécommunications

À propos de Vodafone UK - Stevenage

Écrit par l'entreprise

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Coordonnées de contact

  • 42 Queensway, SG1 1EE, Stevenage, Royaume-Uni

4,9

Excellent

TrustScore 5 sur 5

290 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

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Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,9

Tous les avis

(290)

39 826 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Gertrude at Vodafone Stephen age…

Gertrude at Vodafone Stephen age extremely helpful and very patient and we could not have done this without her help

22 août 2025
Avis spontané
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Réponse de Vodafone UK - Stevenage

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Very pleased with service from Glenn in…

Very pleased with service from Glenn in Stevenage. All very helpful and polite.

6 août 2025
Avis spontané
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Réponse de Vodafone UK - Stevenage

Hey MrsJoanEthelGrant,

Thanks for the lovely review and fantastic support for Glenn.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

anil was brilliant and helpful with…

anil was brilliant and helpful with everything he could do

4 août 2025
Avis spontané
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Réponse de Vodafone UK - Stevenage

Hey George,

Thanks for the lovely review and fantastic support for Anil.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

anil is assisting with my upgrade

anil is assisting with my upgrade , great patience and helpful

2 août 2025
Avis spontané
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Réponse de Vodafone UK - Stevenage

Hey Shehi,

Thanks for the lovely review and fantastic support for Anil .
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Helpful and efficient

Getting a new phone sorted was super quick thanks to Anil

1 août 2025
Avis spontané
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Réponse de Vodafone UK - Stevenage

Hey Cameron,

Thanks for the lovely review and fantastic support for Anil.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Wonderful staff

Gertrude was incredibly helpful and very friendly, able to assist with phone choice and advice. She even remembered me from my last visit 2yrs ago.

18 juillet 2025
Avis spontané
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Réponse de Vodafone UK - Stevenage

Hey Veronica,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

I saw Tony today

I saw Tony today. He was extremely helpful. He explained everything clearly which made my choice of phone very easy.

10 juillet 2025
Avis spontané
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Réponse de Vodafone UK - Stevenage

Hey Wendy,

Thanks for the lovely review and fantastic support for Tony.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

The people I dealt with were very…

The people I dealt with were very helpful. Glenn was particularly patient helping me going through everything.

9 juillet 2025
Avis spontané
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Réponse de Vodafone UK - Stevenage

Hey Syl,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Had a really easy time sorting my…

Had a really easy time sorting my phone. Gertrude was very friendly and helpful and sorted it all for me +++++

4 juillet 2025
Avis spontané
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Réponse de Vodafone UK - Stevenage

Hey Robin,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

My husband and I saw Gertrude today to…

My husband and I saw Gertrude today to upgrade our phones. We were anxious but she was so friendly, helpful and explained everything so well. She was very smiley and is clearly very knowledgeable. We feel she is a real asset to Vodafone

1 juillet 2025
Avis spontané
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Réponse de Vodafone UK - Stevenage

Hey Lisa,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Very efficient problem sorted…

Very efficient problem sorted straightaway From Anil

1 juillet 2025
Avis spontané
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Réponse de Vodafone UK - Stevenage

Hey Joanne,

Thanks for the lovely review and fantastic support for Anil.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Very professional service from Amil

26 juin 2025
Avis spontané
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Réponse de Vodafone UK - Stevenage

Hey David,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Came in with a problem and Joao sorted…

Came in with a problem and Joao sorted it out with no problem.

26 juin 2025
Avis spontané
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Réponse de Vodafone UK - Stevenage

Hey Bob,
Thanks for the lovely review and fantastic support for Joao.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Visited the store due to a sim problem…

Visited the store due to a sim problem ,Anil assisted me in resolving the issue by reaching out to customer service.

26 juin 2025
Avis spontané
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Réponse de Vodafone UK - Stevenage

Hey Karam,

Thanks for the lovely review and fantastic support for Anil.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Gertrude provided me a very very…

Gertrude provided me a very very service this morning. I have been struggling to access my account, yet she took her time and did all the set up though the store was a busy

9 juin 2025
Avis spontané
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Réponse de Vodafone UK - Stevenage

Hey there,

Thanks for the lovely review and fantastic support for Gertrude.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Gertrude was do very helpful

Gertrude was do very helpful. Made the experience so much more pleasurable and not stressful.

7 juin 2025
Avis spontané
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Réponse de Vodafone UK - Stevenage

Hi Sharon.

We're happy to hear that our agent Gertrude made your experience pleasurable.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Gertrude wsd helpful and supported us…

Gertrude wsd helpful and supported us wth the upgrade

27 mai 2025
Avis spontané
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Réponse de Vodafone UK - Stevenage

Hi Dharanish. Thank you for your review for Gertrude. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great service

Great service by Mayukh. Very pleasant experience. Advised and given discount on my airtime.

22 mai 2025
Avis spontané
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Réponse de Vodafone UK - Stevenage

Hey Joanne,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Gertrude was so lovely

Gertrude was so lovely, she helped me with everything I needed. I lost my phone and was in trouble but she has sorted all my problems including saving my data from my lost phone! Much appreciated!

21 mai 2025
Avis spontané
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Réponse de Vodafone UK - Stevenage

Hey Patrik,

Thanks for the lovely review and fantastic support for Gertrude.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,

Vodafone Social Media Team

Noté 5 sur 5 étoiles

Gertrude was wonderful today

Gertrude was wonderful today, she transfered all my data from the old device with grace and poised. as an elderly lady I always struggle to type-I spent more than an hour with her, but she didn't complain. She was respective all along

16 mai 2025
Avis spontané
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Réponse de Vodafone UK - Stevenage

Hey Sheila ,
Thanks for the lovely review and fantastic support for Gertrude.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

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