Beth was extremely helpful and knowledgeable, answered any questions we had and when Beth was unable to help she told us what our next steps are. She also engaged with my hearing impaired little one... Voir plus
Établissement
Changer d'établissementUnit 92c Farm Road , Clarks Village, BA16 0BB Street, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
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Lisez les avis des autres
Alex and Fiona from Street Somerset store were so helpful, friendly and made everything so easy to understand, which in this day and age is a true blessing, I can't rate them enough, fantastic experie... Voir plus
L'entreprise a répondu
I have been trying to change my broadband account, which has been problematic. Filip has been incredibly helpful, patient and tolerant with all my frustrations! He is an amazing ambassador for Vodapho... Voir plus
L'entreprise a répondu
I was struggling to create my account on vodafone website as it couldn't get through due to unforeseen circumstances. I couldn't get the package advertised either. Thankfully an amazing agent named Ch... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Opérateur de réseau mobile
- Magasin de téléphonie mobile
- Fournisseur de connexion internet
- Service internet et téléphone
- Entreprise de télécommunications
À propos de Vodafone UK - Street Clarks Village
Écrit par l'entreprise
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Coordonnées de contact
Unit 92c Farm Road , Clarks Village, BA16 0BB, Street, Royaume-Uni
4,9
Excellent
190 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
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Les gens ont aussi consulté
Beth was extremely helpful and…
Beth was extremely helpful and knowledgeable, answered any questions we had and when Beth was unable to help she told us what our next steps are. She also engaged with my hearing impaired little one which made it feel like she actually cared rather than wanting to get a sale.
10 septembre 2026
Avis spontané
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Alex was very helpful & lovely ,
Alex was very helpful & lovely ,
very reassuring
much appreciated with his help .
9 septembre 2026
Avis spontané
Réponse de Vodafone UK - Street Clarks Village
Hey Janet,
Thanks for the lovely review and the fantastic support you’ve shown for Alex.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Alex and Fiona from Street Somerset…
Alex and Fiona from Street Somerset store were so helpful, friendly and made everything so easy to understand, which in this day and age is a true blessing, I can't rate them enough, fantastic experience!
9 septembre 2026
Avis spontané
Réponse de Vodafone UK - Street Clarks Village
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Fiona was very helpful and…
Fiona was very helpful and professional,wonderful service as usual best Vodafone shop every 😁👍🏻
31 août 2026
Avis spontané
Réponse de Vodafone UK - Street Clarks Village
Hey Patrick,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
All members of staff are so helpful and…
All members of staff are so helpful and patient. Today I was assisted by George and Beth. Simply lovely team. If I need help, I shall return here
10 août 2026
Avis spontané
Réponse de Vodafone UK - Street Clarks Village
Hey Ella,
Thanks for the lovely review and fantastic support for George and Beth.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
When a simple mistakes creates a great customer experience
When something goes wrong or a mistake is made I appreciate people who explain clearly what has happened and take ownership. Alex did exactly this. Polite and truthful - he told me what was wrong and corrected it. Fantastic customer service. Thanks Alex appreciated.
2 août 2026
Avis spontané
Réponse de Vodafone UK - Street Clarks Village
Hi Mark, thank you so much for your wonderful review and the amazing support you’ve shown for Alex, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.
You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!
Thanks again,
Vodafone social media Team
George was brilliant in helping us…
George was brilliant in helping us renew our broadband. Thank you George!
8 août 2026
Avis spontané
Réponse de Vodafone UK - Street Clarks Village
Hey Jordan,
Thanks for the lovely review and fantastic support for George.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Alex was very knowledgeable about the…
Alex was very knowledgeable about the situation I found myself in and sorted it out quickly.Beth was keen to help in anyway possible overall a good experience for myself.
8 août 2026
Avis spontané
Réponse de Vodafone UK - Street Clarks Village
"Hey Tony,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team"
Alex and Beth were so helpful,they put…
Alex and Beth were so helpful,they put me at ease as ive been looking at buying a new phone for a while. Im very thankful for all their help.
7 août 2026
Avis spontané
Réponse de Vodafone UK - Street Clarks Village
Hey Maria,
Thanks for the lovely review and fantastic support for Alex and Beth. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again, Vodafone
Social Media Team
helpful and polite
Alex was very helpful and polite. Resolved our issue efficiently.
4 août 2026
Avis spontané
Réponse de Vodafone UK - Street Clarks Village
Hey Sue,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Alex.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I have been trying to change my…
I have been trying to change my broadband account, which has been problematic. Filip has been incredibly helpful, patient and tolerant with all my frustrations! He is an amazing ambassador for Vodaphone and I am sure a very valued staff member.
22 juillet 2026
Avis spontané
Réponse de Vodafone UK - Street Clarks Village
Hey Margaret,
Thanks for the lovely review and fantastic support for Filip.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Changed my broadband/mobile contract…
Changed my broadband/mobile contract over to Vodafone UK and used their shop at Clarks Village in Somerset. Alex was most helpful, and talked us through the whole process, he was very thorough and explained everything in detail. Despite the shop being busy and people queuing he made us feel that our account was his main concern. He showed excellent customer service and was very understanding for our reason to switch to Vodafone as a company which has ethics. Our previous company supplied services to a huge Beagle Breeding Facility for vivisection of puppies up North (MBR), as soon as we were made aware of this I just wanted their supply terminated and their hub removed. He found us a good deal and we made a 50% saving, so not only a company that has a good ethical and cruelty free policy but also extremely competitive delivering a quality and affordable service. Thank You Alex for making this switch uncomplicated and explaining everything to us as we are OAP's.
20 juillet 2026
Avis spontané
Réponse de Vodafone UK - Street Clarks Village
Hey Linda,
Thanks for the lovely review and fantastic support for Alex.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Réponse de Vodafone UK - Street Clarks Village
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
Excellent service
Alex was personable, knowledgeable and helpful. Fantastic service.
4 juillet 2026
Avis spontané
Réponse de Vodafone UK - Street Clarks Village
Hey NW,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Alex from Vodafone was a real pleasure…
Alex from Vodafone was a real pleasure to discuss upgrading my contract phone with. Very enthusiastic and eager to find a good deal. Fantastic knowledge of the phones and pad and helped arrange a good deal on my renewal. Demonstrated a high level of customer service
7 juin 2026
Avis spontané
Réponse de Vodafone UK - Street Clarks Village
Hey David,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Fi (Asst Store Manager in Street)…
Fi (Asst Store Manager in Street) absolutely AMAZING in helping get to the bottom of a problem - THANKS FI 🙏
29 juin 2026
Avis spontané
Réponse de Vodafone UK - Street Clarks Village
Hey Mr. Thraxton,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Upgrade
Alex was so helpful, kind, patient and made the whole experience stress free x
28 juin 2026
Avis spontané
Réponse de Vodafone UK - Street Clarks Village
Hey Jody,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
I was struggling to purchase service and set up account
I was struggling to create my account on vodafone website as it couldn't get through due to unforeseen circumstances. I couldn't get the package advertised either. Thankfully an amazing agent named Chelsey helped me online to set everything up. Grateful for such patience and hardworking over the chat. Thank you Chelsey, you're amazing in your job role! Very professional and patient. Even very convincing to not switch to different provider as I still don't have this new provider yet, hopefully the service itself will be as good as this agent was. 🙏🏻
26 juin 2026
Avis spontané
Réponse de Vodafone UK - Street Clarks Village
Hey David,
Thanks for the lovely review and fantastic support for Chelsey.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Alex very friendly and explained…
Alex very friendly and explained everything very clearly. Went through different options and agreed best for my needs.
22 juin 2026
Avis spontané
Réponse de Vodafone UK - Street Clarks Village
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I’ve found the customer service by…
I’ve found the customer service by phone appalling. Went into store. Lewis was a joy, fixed the problem, made me laugh and probably kept me as a Vodaphone customer as sorted my problem without fuss.
18 juin 2026
Avis spontané
Réponse de Vodafone UK - Street Clarks Village
Hey Abigail,
Thanks for the lovely review and fantastic support for Lewis.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
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