Outstanding problem solving from Clarence and Viktoria. Nothing was too much trouble and their knowledge is remarkable. Customer service like this is rare… these two are top stars. Lucky to have thes... Voir plus
Établissement
Changer d'établissement56 High Street, GL5 1AS Stroud, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Dan in your Stroud store. Absolute diamond. Personable, encyclopaedic, friendly, solution focused, and unflappable. Dan is an outstanding employee, if I could give him an award myself, I certainly wou... Voir plus
L'entreprise a répondu
Informed by text of significant increase in monthly cost of sim only contract at the end of 2 year contract. Went into Stroud Vodafone spoke with Zaid and Soheila. They could not have been more helpfu... Voir plus
L'entreprise a répondu
Clarence dealt with our question politely and efficiently and even managed to save me money, which was great !
L'entreprise a répondu
À propos de l'entreprise
- Opérateur de réseau mobile
- Magasin de téléphonie mobile
- Fournisseur de connexion internet
- Service internet et téléphone
- Entreprise de télécommunications
À propos de Vodafone UK - Stroud
Écrit par l'entreprise
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Coordonnées de contact
56 High Street, GL5 1AS, Stroud, Royaume-Uni
4,9
Excellent
213 avis
Demande des avis aux clients
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Les gens ont aussi consulté
Mustafa could not have been more helpful
18 septembre 2023
Avis spontané
Réponse de Vodafone UK - Stroud
Hi Hazel,
What super feedback for Mustafa! Thanks for taking the time to let us know - it's really appreciated.
Thanks again, Vodafone Social Media Team
Been in to get my phone and internee…
Been in to get my phone and internee done and a bit cheaper. The lad charlie in there even did me a solid and moved all my data across for me. Helpful guys in there.
9 septembre 2023
Avis spontané
Réponse de Vodafone UK - Stroud
Hey Steve,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Excellent service from Mustafa
Went in to get a new broadband connection and the process was a bit complicated as I have just moved over to England, extra paperwork was required. Mustafa was patient, kind and friendly, which changed what could have been a frustrating situation into a favourable situation. Thank you very much for the fantastic and professional service.
9 septembre 2023
Avis spontané
Réponse de Vodafone UK - Stroud
Hi Fiona,
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or Twitter @VodafoneUK.
Thanks,
Vodafone Social Media Team
Great experience
Great experience, Mustafa was super helpful and took time and care getting my family the best deals for our new contracts
7 septembre 2023
Avis spontané
Réponse de Vodafone UK - Stroud
Hey Ash,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Mustafa at Stroud branch
Mustafa was extremely polite, knowledgeable and helpful on both occasions that I visited the store. He discussed all my options and we discussed the pros and cons on different contract options
Thankyou
2 septembre 2023
Avis spontané
Réponse de Vodafone UK - Stroud
Thank you for your review. It's always great to hear positive feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Good technical support with a smile
25 août 2023
Avis spontané
Réponse de Vodafone UK - Stroud
Hi Kevin. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
Twitter - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Mustafa in Stroud was really helpful…
Mustafa in Stroud was really helpful and friendly, explained everything clearly and gave me a good deal.
19 août 2023
Avis spontané
Réponse de Vodafone UK - Stroud
Hey Emma,
Thanks for the lovely review and fantastic support for Mustafa.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Dale and Charlie were great in store
Dale and Charlie were great in store. They made my SIM only cheaper and had new home broadband. Great service in the Stroud store.
12 août 2023
Avis spontané
Réponse de Vodafone UK - Stroud
Hi. Thank you for your review for both Dale and Charlie. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
Twitter - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Zara and Charlie were fantastic…
Zara and Charlie were fantastic helpers, clear and honest with the information they were providing me. Will definitely be popping in again for upgrades.
24 juillet 2023
Avis spontané
Réponse de Vodafone UK - Stroud
Hi Susan. Thank you for your review for both Zara and Charlie. It's always lovely to read such great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
Twitter - https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Most helpful and knowlegable friendly…
Most helpful and knowlegable friendly service from assistant Luthor. Well done and thank you
18 juillet 2023
Avis spontané
Réponse de Vodafone UK - Stroud
Hi there,
This is lovely feedback for Luthor. Thanks for your kind words and taking your time to share the experience
We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Réponse de Vodafone UK - Stroud
Hi Consumer,
Thanks for your feedback for Dan.
If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Dan helped me with my upgrade and made…
Dan helped me with my upgrade and made it really straight forward and clear which gave me confidence going forward with my phone bill and contract
11 juillet 2023
Avis spontané
Réponse de Vodafone UK - Stroud
Hi Jay. Thank you for your glowing review for Dan. It's always lovely to read such fantastic feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
Twitter - https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Adviser called Charlie helped me…
Adviser called Charlie helped me upgrade my daughters phone .very helpful ,clear and professional.
Gave clear and precise answers to all my questions.
Excellent service
17 juin 2023
Avis spontané
Réponse de Vodafone UK - Stroud
Hey Robin,
Thank you for your support and feedback.
Thanks again,
Vodafone Social Media Team
Thorough advice in a friendly Shop
What made my experience great was how friendly Dan was when I arrived in the shop. He talked me through all that I needed to know, there was no sense of pushy sales, just welcome and thorough advice. Dan talked me through my options, could explain everything to me clearly and effectively and we also had a good chat. What an excellent service to have in Stroud Town. So much better than hours sat on the phone. ☎️
16 juin 2023
Avis spontané
Réponse de Vodafone UK - Stroud
Hey Natalie,
Thank you for your review. It's always great to hear positive feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Great face to face service in Stroud
Supportive, friendly, helpful face to face service. Thank you so much, Dan at Vodafone in Stroud.
16 juin 2023
Avis spontané
Réponse de Vodafone UK - Stroud
Hey Rachel,
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Réponse de Vodafone UK - Stroud
Hey Emily,
Thanks for the lovely review and fantastic support for Dan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Spoke to Dan who was helpful
Spoke to Dan who was helpful, and knowledgeable. He Answered all our questions and nothing was too much trouble.
15 juin 2023
Avis spontané
Réponse de Vodafone UK - Stroud
Hi NIKKI,
This is a great review for Dan. Thanks for sharing how he helped you.
If you ever need any further help, there’s a useful Help and Support section on our website here: https://support.vodafone.co.uk/
Thanks again,
Vodafone Social Media team
Kind. Patient and come highly recommended
Went in yesterday a complete mess. Was honest and needed support. These guys were brillent. Kind. Extremely patient and utterly amazing with my hugely interactive one year old. Highly recommend.
They were not remotely pushy about their services. Listened well and heard my needs. Thank you.
14 juin 2023
Avis spontané
Réponse de Vodafone UK - Stroud
Hi Michaela,
This is such an amazing review for our Stroud store. Thanks for sharing your kind words and feedback.
If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Dan was very helpful setting up my…
Dan was very helpful setting up my broadband
8 juin 2023
Avis spontané
Réponse de Vodafone UK - Stroud
Hi Pete. Thank you for your review for Dan. It's always lovely to read such nice feedback. If you ever need anything, please come and chat to us over on social media:
Facebook - http://vodafone.uk/3K1e4GB
Twitter - https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Staff were great
Staff were great, very friendly and knowledgeable about their products. Excellent customer service, would return again without hesitation.
19 mai 2023
Avis spontané
Réponse de Vodafone UK - Stroud
Hi Sam. Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please come and chat to us over on:
Facebook - http://vodafone.uk/3K1e4GB
Twitter - https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
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