Extremely helpful and patient when dealing with my technical incompetence! Ash was polite, extremely knowledgeable and very efficient. The staff also handled a difficult situation with an angry cu... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissement1a North Street, CO10 1RB Sudbury, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Lovely receptionist (Heba) very pleasant. Equipment being used very slow - needs upgrading as soon as possible.
L'entreprise a répondu
Has so much difficulty with the live chat on Friday so popped in the shop after work and was really helped efficiently. As always guy that served me has been working there for a long time, sorry I can... Voir plus
L'entreprise a répondu
After a two hour Web chat, the problem remained unresolved. I decided to visit the Vodafone shop in Sudbury, within ten minutes, everything was fixed, up and running again. Ash, the advisor, was brill... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Opérateur de réseau mobile
- Magasin de téléphonie mobile
- Fournisseur de connexion internet
- Service internet et téléphone
- Entreprise de télécommunications
À propos de Vodafone UK - Sudbury
Écrit par l'entreprise
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Coordonnées de contact
1a North Street, CO10 1RB, Sudbury, Royaume-Uni
4,9
Excellent
157 avis
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Les gens ont aussi consulté
Has so much difficulty with the live…
Has so much difficulty with the live chat on Friday so popped in the shop after work and was really helped efficiently. As always guy that served me has been working there for a long time, sorry I can't remember his name but he is always so helpful and lovely
5 juin 2026
Avis spontané
Réponse de Vodafone UK - Sudbury
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
Good service from the staff
Good service from the staff. Helped me save money!!
30 mai 2026
Avis spontané
Réponse de Vodafone UK - Sudbury
Hey Jack,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
I was able to reduce my monthly…
I was able to reduce my monthly outgoings including adding another SIM card to my contract. Everything was sorted out quickly and easily and the advisor was very knowledgeable and helpful.
18 mai 2026
Avis spontané
Réponse de Vodafone UK - Sudbury
Hey VL,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Staff always pleasant and helpful.
2 mai 2026
Avis spontané
Réponse de Vodafone UK - Sudbury
Hey Dorothy,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Representative Phoenix (Ross?) was…
Representative Phoenix (Ross?) was superb. Two visits, service was comprehensive and painless
1 mai 2026
Avis spontané
Réponse de Vodafone UK - Sudbury
Hey Brian,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Upgraded our phones this week
Upgraded our phones this week, not very tech savy but Phoenix was great, sorted everything for us and set phones up ready for use.
Thank you
14 avril 2026
Avis spontané
Réponse de Vodafone UK - Sudbury
Hey Deborah,
Thanks for the lovely review and fantastic support for Phoenix.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Patient and understanding team.
As always the team at Sudbury provide excellent customer service. Particularly Ashley and Phoenix, nothing is ever too much trouble for them, they are so patient and explain everything. I wouldn’t consider going anywhere else.
11 avril 2026
Avis spontané
Réponse de Vodafone UK - Sudbury
Hey Suzanne,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Ashley lived up to expectations very…
Ashley lived up to expectations very helpful and quick. Many thanks.
7 avril 2026
Avis spontané
Réponse de Vodafone UK - Sudbury
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Ash was very helpful!
I came in and spoke to Ash today. He was amazing and so helpful. He reassured me every step and explained what he was doing throughout my experience. He was an absolute star and was I was very grateful to be able to go into a store and speak to a person and get the help I needed!
4 avril 2026
Avis spontané
Réponse de Vodafone UK - Sudbury
Hey Camilla,
Thanks for the lovely review and fantastic support for Ash.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great Vodafone service
I needed to update my phone and review my contract and popped into the Vodafone shop in Sudbury. I was lucky as the shop wasn’t busy but the help I had was so useful. I saw Kurt and he gave me really good advice on which phone to go for and which plan. Nothing was too much trouble. At no point did I feel rushed into making a decision. Really good service.
12 mars 2026
Avis spontané
Réponse de Vodafone UK - Sudbury
Hey Royna,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Exceptionally helpful and knowledgeable…
Exceptionally helpful and knowledgeable team. Thank you!
12 mars 2026
Avis spontané
Réponse de Vodafone UK - Sudbury
Hey Rosie
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Very helpful setting up my new S26
Very helpful setting up my new S26. Thanks team.
6 mars 2026
Avis spontané
Réponse de Vodafone UK - Sudbury
Hey,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Another great experience from the…
Another great experience from the Sudbury team always happy to help. Always go into store directly instead of online as the guys in store are always so helpful and friendly!
27 février 2026
Avis spontané
Réponse de Vodafone UK - Sudbury
Hey Andrew,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team.
Very good service explained everything…
Very good service explained everything to me and did a good deal too
18 février 2026
Avis spontané
Réponse de Vodafone UK - Sudbury
Hey Dave,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Phoenix at Vodafone, Sudbury
Spoke to Phoenix who couldn't have done more to help and set my mind at ease. He dealt with my query and then, having advised that my contracts were due for renewal, managed to save me money.
Phoenix was polite, friendly and very knowledgeable. It was a very positive experience.
31 janvier 2026
Avis spontané
Réponse de Vodafone UK - Sudbury
Hey Sandra,
Thanks for the lovely review and fantastic support for Phoenix.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Ash was superb as he is every time I…
Ash was superb as he is every time I call in to sort any issues I have. Brilliant customer service and he knows what he's doing. 5☆
30 janvier 2026
Avis spontané
Réponse de Vodafone UK - Sudbury
Hey Trev,
Thanks for the lovely review and fantastic support for Ash.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Ash in the Sudbury branch went above…
Ash in the Sudbury branch went above and beyond to sort out our issues
31 janvier 2026
Avis spontané
Réponse de Vodafone UK - Sudbury
Hey Ted,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Very helpful and polite14january 2026
14 janvier 2026
Avis spontané
Réponse de Vodafone UK - Sudbury
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
New contract
Ashley and the team were extremely efficient and patient. Explained everything throughout as there were some issues in completing the process.
A complete and thorough demonstration of the new device with a full explanation of how the contract would work
Thank you for such good service Sudbury
3 janvier 2026
Avis spontané
Réponse de Vodafone UK - Sudbury
Hi,
Thank you so much for your wonderful review and the amazing support you’ve shown for Ashley —it truly means a lot to us!
If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!
Thanks again,
Vodafone Social Media Team
Great service as always from Ashley
Great service as always from Ashley, Phoenix, Heba and Kurt.
Merry Christmas 🎅🏻
23 décembre 2025
Avis spontané
Réponse de Vodafone UK - Sudbury
Hey Steve and Joan,
Thanks for the lovely review and fantastic support for Ashley.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
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