Vodafone UK - Sutton Coldfield Avis 

325
TrustScore 5 sur 5

4,9

Unit SU8 , No 95 The Parade, B72 1PL Sutton Coldfield, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

Visited the sutton store today due to issue with my s24 ultra battery. I was met by friendly staff. Jag was my customer service rep. Jag was amazing and worked out a fantastic deal on a new Z8 fold.... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I had a nightmare with my apple iPhone as it was not working. As my phone was with Vodafone I went straight to the store. Despite it being busy and I was not purchasing anything Chris was brilliant. S... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I was served in store by James. He has excellent customer service skills & is very personable. He listened to all I required & expected from a new phone. He came up with a very suitable option for... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Jag was very helpful today in helping me choose a new phone and find the best deal to suit my needs. He answered all my questions and made the process very easy. Excellent service! :)

L'entreprise a répondu


À propos de l'entreprise


Coordonnées de contact

  • Unit SU8 , No 95 The Parade, B72 1PL, Sutton Coldfield, Royaume-Uni

4,9

Excellent

TrustScore 5 sur 5

325 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,9

Tous les avis

(325)

42 456 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Emily was courteous and competent in…

Emily was courteous and competent in dealing with my request. I was treated in a helpful and friendly way and she explained what was happening very clearly at every step of the process. I feel that she considered my needs carefully and delivered an appropriate solution.

9 juillet 2025
Avis spontané
Logo de Vodafone UK - Sutton Coldfield

Réponse de Vodafone UK - Sutton Coldfield

Hey Geoff,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Good service

Very helpful and pleasant.Emily went out of her way to explain everything simply and clearly.

5 juillet 2025
Avis spontané
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Réponse de Vodafone UK - Sutton Coldfield

Hey Angela,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Emily was so helpful and understanding

Emily was so helpful and understanding. Great service. Thank you so much

5 juillet 2025
Avis spontané
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Réponse de Vodafone UK - Sutton Coldfield

Hey Lynne, ​

Thanks for the lovely review and fantastic support for Emily. ​

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl​

Thanks again, ​

Vodafone Social Media Team

Noté 5 sur 5 étoiles

I've been in store a couple of times…

I've been in store a couple of times this week and each time Emily has been a great help

4 juillet 2025
Avis spontané
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Réponse de Vodafone UK - Sutton Coldfield

Hey John,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Jubel was able to help get me great…

Jubel was able to help get me great deal on new phone and sim. Also helped setup my phone without hassle.

24 juin 2025
Avis spontané
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Réponse de Vodafone UK - Sutton Coldfield

Hi Patricia. We're happy to hear that you had such a brilliant experience in our store. We appreciate you highlighting the support you received. Thanks for your review. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Well done Emily …

Well done Emily …. Credit to your company. Thanks for all your help.

24 juin 2025
Avis spontané
Logo de Vodafone UK - Sutton Coldfield

Réponse de Vodafone UK - Sutton Coldfield

Hi Harpin. We're happy to hear that you had such a brilliant experience in our store. We appreciate you highlighting the support you received. Thanks for your review. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Shriya was extremely helpful by giving…

Shriya was extremely helpful by giving me plenty of knowledge in buying a new phone which, is suitable to all of my needs. Shriya was very polite and welcoming. Shriya made my experience in store today very positive!!!

24 juin 2025
Avis spontané
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Réponse de Vodafone UK - Sutton Coldfield

Hi Becky. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Emily was very helpful and made getting…

Emily was very helpful and made getting my new phone very easy

20 juin 2025
Avis spontané
Logo de Vodafone UK - Sutton Coldfield

Réponse de Vodafone UK - Sutton Coldfield

Hi Claire. We're happy to hear that your experience getting your new phone was easy and helpful. Thank you for sharing your positive feedback with us!

If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Emily was helpful and patient today

Emily was helpful and patient today. I was stressing about upgrading my phone, but she made it all simple and explained everything clearly. Plus helped with setting up my phone.

16 juin 2025
Avis spontané
Logo de Vodafone UK - Sutton Coldfield

Réponse de Vodafone UK - Sutton Coldfield

Hey! We appreciate your review. We're happy to hear that our team member was helpful and patient while assisting you with your upgrade and phone setup.

If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Excellent service wonderful lady Emily…

Excellent service wonderful lady Emily very helpful

4 juin 2025
Avis spontané
Logo de Vodafone UK - Sutton Coldfield

Réponse de Vodafone UK - Sutton Coldfield

Hey Ann,

Thanks for the lovely review and fantastic support for Emily.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great service

Jubel was so helpful found us a perfect upgrade deal and helped make sure it was the right one for our needs. Great friendly service and would definitely recommend

26 mai 2025
Avis spontané
Logo de Vodafone UK - Sutton Coldfield

Réponse de Vodafone UK - Sutton Coldfield

Hey Maxine,

Thanks for the lovely review and fantastic support for Jubel.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great service by jubel manage to fix my…

Great service by jubel manage to fix my phone quickly and easily.

29 mai 2025
Avis spontané
Logo de Vodafone UK - Sutton Coldfield

Réponse de Vodafone UK - Sutton Coldfield

Hey Philip,

Thanks for the lovely review and fantastic support for Jubel.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great in store advice from Emily

22 mai 2025
Avis spontané
Logo de Vodafone UK - Sutton Coldfield

Réponse de Vodafone UK - Sutton Coldfield

Hey David ,
Thanks for the lovely review and fantastic support for Emily.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Emily has always been very helpful…

Emily has always been very helpful whenever I need a new phone

17 mai 2025
Avis spontané
Logo de Vodafone UK - Sutton Coldfield

Réponse de Vodafone UK - Sutton Coldfield

Hey Joanne,

Thanks for the lovely review and fantastic support for Emily.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

The extra mile

I entered Vodafone in Sutton, not with a major problem. The assistant Macarena was more than helpful and every time I appear there she’s going the extra mile!

16 mai 2025
Avis spontané
Logo de Vodafone UK - Sutton Coldfield

Réponse de Vodafone UK - Sutton Coldfield

Hey Robert,

Thanks for the lovely review and fantastic support for Macarena.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Emily was fantastic today

13 mai 2025
Avis spontané
Logo de Vodafone UK - Sutton Coldfield

Réponse de Vodafone UK - Sutton Coldfield

Hey Dee,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Emily was very polite and helpful

11 mai 2025
Avis spontané
Logo de Vodafone UK - Sutton Coldfield

Réponse de Vodafone UK - Sutton Coldfield

Hey Emma,

Thanks for the lovely review and fantastic support for Emily.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Macarena was very polite and helpful…

Macarena was very polite and helpful today in helping me get my new contract and new phone

10 mai 2025
Avis spontané
Logo de Vodafone UK - Sutton Coldfield

Réponse de Vodafone UK - Sutton Coldfield

Hey Emma, ​

Thanks for the lovely review and fantastic support for Macarena. ​

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl​

Thanks again, ​

Vodafone Social Media Team

Noté 5 sur 5 étoiles

I came to collect my new phone and…

I came to collect my new phone and Emily was lovely and helped get the new phone all set up for me

9 mai 2025
Avis spontané
Logo de Vodafone UK - Sutton Coldfield

Réponse de Vodafone UK - Sutton Coldfield

Hey John,

Thanks for the lovely review and fantastic support for Emily.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

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