Visited the sutton store today due to issue with my s24 ultra battery. I was met by friendly staff. Jag was my customer service rep. Jag was amazing and worked out a fantastic deal on a new Z8 fold.... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUnit SU8 , No 95 The Parade, B72 1PL Sutton Coldfield, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
I had a nightmare with my apple iPhone as it was not working. As my phone was with Vodafone I went straight to the store. Despite it being busy and I was not purchasing anything Chris was brilliant. S... Voir plus
L'entreprise a répondu
I was served in store by James. He has excellent customer service skills & is very personable. He listened to all I required & expected from a new phone. He came up with a very suitable option for... Voir plus
L'entreprise a répondu
Jag was very helpful today in helping me choose a new phone and find the best deal to suit my needs. He answered all my questions and made the process very easy. Excellent service! :)
L'entreprise a répondu
À propos de l'entreprise
- Opérateur de réseau mobile
- Magasin de téléphonie mobile
- Fournisseur de connexion internet
- Service internet et téléphone
- Entreprise de télécommunications
À propos de Vodafone UK - Sutton Coldfield
Écrit par l'entreprise
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Coordonnées de contact
Unit SU8 , No 95 The Parade, B72 1PL, Sutton Coldfield, Royaume-Uni
4,9
Excellent
325 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Les gens ont aussi consulté
Excellent service provided by Aman
Excellent service provided by Aman! Thank you
31 août 2025
Avis spontané
Réponse de Vodafone UK - Sutton Coldfield
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Sim replacement, Sutton vodaphone
I went in to request a sim replacement and Connor and Macarena helped me efficiently and further provided advice for a better plan for me.
Thank you both!
29 août 2025
Avis spontané
Réponse de Vodafone UK - Sutton Coldfield
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Jag was very helpful helping with my…
Jag was very helpful helping with my email
28 août 2025
Avis spontané
Réponse de Vodafone UK - Sutton Coldfield
Hey Mary,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Jag was very helpful with the data…
Jag was very helpful with the data roaming update
21 août 2025
Avis spontané
Réponse de Vodafone UK - Sutton Coldfield
Hey Jak,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Jag was very helpful
Jag was very helpful. Very experienced and knowledge. He listened to my needs. Nothing was to much trouble for him. His customer care exceeded my expectations. Thank you Jag
18 août 2025
Avis spontané
Réponse de Vodafone UK - Sutton Coldfield
We're happy to hear that you had such a positive experience and appreciate you sharing your lovely feedback with us.
Thanks,
Vodafone Social Media Team
Jubel explained all the options…
Jubel explained all the options available and my needs accordingly. I had no intention of changing my provider but the customer skills he showed convinced me that Vodaphone could provide exactly what I needed. Thanks to Jubel
17 août 2025
Avis spontané
Réponse de Vodafone UK - Sutton Coldfield
We appreciate you taking the time to share your experience. We're happy to hear that the service you received helped you find exactly what you needed.
Thanks,
Vodafone Social Media Team
Emily was welcoming and understood what…
Emily was welcoming and understood what I would like out of getting a new phone as well. She explained the different options and what wound work best for me too
16 août 2025
Avis spontané
Réponse de Vodafone UK - Sutton Coldfield
We're happy to hear that you felt welcomed and that the options were clearly explained to you. We appreciate you taking the time to share your experience.
Thanks,
Vodafone Social Media Team
Once again excellent service from…
Once again excellent service from Emily, thank you
15 août 2025
Avis spontané
Réponse de Vodafone UK - Sutton Coldfield
Hey Michael,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Jubel was excellent today
Jubel was excellent today, thank you for your help. Fantastic
15 août 2025
Avis spontané
Réponse de Vodafone UK - Sutton Coldfield
Hey Catherine,
Thanks for the lovely review and fantastic support for Jubel.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Emily has been very kind andhelpful
14 août 2025
Avis spontané
Réponse de Vodafone UK - Sutton Coldfield
Hey Graham,
Thanks for the lovely review and fantastic support for Emily.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Emily was so helpful today
Emily was so helpful today, my new phone is now working perfectly
13 août 2025
Avis spontané
Réponse de Vodafone UK - Sutton Coldfield
Hey Maureen,
Thanks for the lovely review and fantastic support for Emily.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Jag was very helpful today
13 août 2025
Avis spontané
Réponse de Vodafone UK - Sutton Coldfield
Hey David,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Emily has always been a great help
13 août 2025
Avis spontané
Réponse de Vodafone UK - Sutton Coldfield
Hey Karen,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Emily.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Jag was very helpful and clear…
Jag was very helpful and clear communication was great
13 août 2025
Avis spontané
Réponse de Vodafone UK - Sutton Coldfield
Hey Mary,
Thanks for the lovely review and fantastic support for Jag.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Réponse de Vodafone UK - Sutton Coldfield
Hey Richard,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Thank you to Emily for being so helpful
Thank you to Emily for being so helpful
12 août 2025
Avis spontané
Réponse de Vodafone UK - Sutton Coldfield
Hey there,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Emily was very helpful in very…
Emily was very helpful in very aspect.She did me a big deal and set the phone up for me a very good service .Thank you.
10 août 2025
Avis spontané
Réponse de Vodafone UK - Sutton Coldfield
Hey Fiona,
Thanks for the lovely review and fantastic support for Emily.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Thank you Emily
Twice ive been to the Vodafone shop twice and been dealt with my Emily and shes amazing. She knows her stuff, shes quick, and managed to do what I needed, she really explins everything well. I'd definitely go to Vodafone again. Thank you Emily a credit to your store.
9 août 2025
Avis spontané
Réponse de Vodafone UK - Sutton Coldfield
Hey Georgina,
Thanks for the lovely review and fantastic support for Emily.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great services today by Emily
Great services today by Emily. Sorted phones and WiFi. Thank you
9 août 2025
Avis spontané
Réponse de Vodafone UK - Sutton Coldfield
Hey claire,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Jag was very helpful with my new…
Jag was very helpful with my new upgrade and service
6 août 2025
Avis spontané
Réponse de Vodafone UK - Sutton Coldfield
Hey there,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.