Vodafone UK - Swansea Avis 

243
TrustScore 5 sur 5

4,9

4 Union Street, SA1 3EE Swansea, GB


Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

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Lisez les avis des autres

Noté 5 sur 5 étoiles

The representative was pleasant. Gave as much information as he could and what we required. Answered all our queries efficiently. Ewan is a very good at his job and a very knowledgeable assistan... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Dan in the vodaphone shop swansea was incredibly knowledgable and had endless patience Nothing was too much bother and he went above and beyond to help Thanks again

L'entreprise a répondu

Noté 5 sur 5 étoiles

Katie provided exceptional customer service from start to finish. She was friendly, professional, kind and genuinely went out of her way to help. She listened carefully, answered all my questions with... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Went into Vodafone Swansea and was directed to see Grant. He was extremely helpful and had excellent knowledge of the phone problem that I was having. Many thanks Grant.

L'entreprise a répondu


À propos de l'entreprise


Coordonnées de contact

  • 4 Union Street, SA1 3EE, Swansea, Royaume-Uni

4,9

Excellent

TrustScore 5 sur 5

243 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,9

Tous les avis

(243)

41 513 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Excellent customer service from Ryan

Excellent customer service from Ryan, excellent advice very helpful.

14 août 2026
Avis spontané
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Réponse de Vodafone UK - Swansea

Hey Andrea,

Thanks for the lovely review and fantastic support for Ryan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Excellent

Dan in the vodaphone shop swansea was incredibly knowledgable and had endless patience

Nothing was too much bother and he went above and beyond to help

Thanks again

14 août 2026
Avis spontané
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Réponse de Vodafone UK - Swansea

Hey Lora,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Dan.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

The representative at Vodafone

The representative was pleasant. Gave as much information as he could and what we required. Answered all our queries efficiently. Ewan is a very good at his job and a very knowledgeable
assistant.

13 août 2026
Avis spontané
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Réponse de Vodafone UK - Swansea

Hey Pam,

Thanks for the lovely review and fantastic support for Ewan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Amazing service

Amazing service - helpful, knowledgeable and efficient. Superb!

12 août 2026
Avis spontané
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Réponse de Vodafone UK - Swansea

Hi Chris, Your kind words mean so much—thank you for sharing this wonderful review!

If there’s ever anything you need, our Social Media team is just a message away. Feel free to reach out to us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl

We’re always here to help!
Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Nikita and Scott were amazing

Nikita and Scott were amazing. Best service ive had in Swansea store. Helped me sort my issue. Thanks

8 août 2026
Avis spontané
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Réponse de Vodafone UK - Swansea

Hi Anne, thank you so much for your wonderful review and the amazing support you’ve shown for Nikita and Scott, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.

You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!

Thanks again,
Vodafone social media Team

Noté 5 sur 5 étoiles

Sophie was fantastic

Sophie was fantastic! Very helpful. She gave me all the info without pushing for me to upgrade. A good experience, thank you

6 août 2026
Avis spontané
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Réponse de Vodafone UK - Swansea

Hey Christine,

Thanks for the lovely review and fantastic support for Sophie.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Vodafone Swansea very helpful

Went into Vodafone Swansea and was directed to see Grant.
He was extremely helpful and had excellent knowledge of the phone problem that I was having.
Many thanks Grant.

5 août 2026
Avis spontané
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Réponse de Vodafone UK - Swansea

Hey Mary,

Thanks for the lovely review and fantastic support for Swansea. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Katie worked very hard to get my self…

Katie worked very hard to get my self and my partner a good deal,we both are very happy with her efforts

4 août 2026
Avis spontané
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Réponse de Vodafone UK - Swansea

Hey Roy,

Thanks for the lovely review and fantastic support for Katie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Short wait

Short wait. Greeted immediately. Served by Dan. Very knowledgeable and very helpful. Thank you Dan

3 août 2026
Avis spontané
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Réponse de Vodafone UK - Swansea

Hey Tracey,

Thanks for the lovely review and fantastic support for Den.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone



Thanks again,

Vodafone Social Media Team

Noté 5 sur 5 étoiles

Very approachable staff with a good…

Very approachable staff with a good understanding of products and customer needs. Staffmember called Owain

1 août 2026
Avis spontané
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Réponse de Vodafone UK - Swansea

Hey Philip,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great customer service

Much easier than anticipated…. Grant explained things carefully and showed us various options.

29 juillet 2026
Avis spontané
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Réponse de Vodafone UK - Swansea

Hey,

Thanks for the lovely review and fantastic support.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great service

Great service
Grant helped us through purchase
He was clear and concise
He was very helpful and informative
Very personable

29 juillet 2026
Avis spontané
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Réponse de Vodafone UK - Swansea

Hey Jayne,
Thanks for the lovely review and fantastic support for agent.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

New phone served by Owain very helpful…

New phone served by Owain very helpful made the experience so stress free

Thanks

27 juillet 2026
Avis spontané
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Réponse de Vodafone UK - Swansea

Hey Stevens,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Excellent service from owain can't…

Excellent service from owain can't recommend him enough

27 juillet 2026
Avis spontané
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Réponse de Vodafone UK - Swansea

Hey Leighton,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great customer service

Katie was really helpful in sorting out my new phone in and out in less than 15 mins. Great customer service all round

17 juillet 2026
Avis spontané
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Réponse de Vodafone UK - Swansea

Hey Aaron,

Thanks for the lovely review and fantastic support for Katie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Katie provided exceptional customer…

Katie provided exceptional customer service from start to finish. She was friendly, professional, kind and genuinely went out of her way to help. She listened carefully, answered all my questions with patience, and made the whole experience easy and stress-free. It's clear she takes pride in her work and truly cares about her customers. She's a real credit to the team, and I hope her excellent service is recognised. Thank you, Katie!

17 juillet 2026
Avis spontané
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Réponse de Vodafone UK - Swansea

Hey Sammina,

Thanks for the lovely review and fantastic support for Katie.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone



Thanks again,

Vodafone Social Media Team

Noté 5 sur 5 étoiles

Excellent customer service and very…

Excellent customer service and very informative. Katie definitely knew what she wa talking about
Thankyou Katie 😀

1 juillet 2026
Avis spontané
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Réponse de Vodafone UK - Swansea

Hey Joan,

Thanks for the lovely review and fantastic support for Katie.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Ewan was an amazing help he dealt with…

Ewan was an amazing help he dealt with my problems quickly and professionally

25 juin 2026
Avis spontané
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Réponse de Vodafone UK - Swansea

Hey Paul,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Katie was amazing and helped me find a…

Katie was amazing and helped me find a new phone, contract and helped me transfer my data to my new phone and helped to transfer my old phone to my daughter.

20 juin 2026
Avis spontané
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Réponse de Vodafone UK - Swansea

Hey Tracy,

Thanks for the lovely review and fantastic support for Katie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Katie was amazing today

Katie was amazing today , and saved me money per month , will be returning to the shop in future

10 juin 2026
Avis spontané
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Réponse de Vodafone UK - Swansea

Hey Sarah,

Thanks for the lovely review and fantastic support for Katie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

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