I would highly recommend Nazmin at the Vodafone Swindon store. She provided excellent customer service from start to finish. She was professional, friendly and took the time to understand exact... Voir plus
L'entreprise a répondu
UNITS 1B and 1C The Lock , 1/14 Canal Walk, SN1 1LD Swindon, GB
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I would highly recommend Nazmin at the Vodafone Swindon store. She provided excellent customer service from start to finish. She was professional, friendly and took the time to understand exact... Voir plus
L'entreprise a répondu
Was served by Sim sorted out a good deal for my phone, she was kind, welcoming and very professional. Totally recommend being served by her. She made us laugh and overall the experience was very warm... Voir plus
L'entreprise a répondu
I recently switched from Sky to Vodafone broadband and was told the changeover would happen the same day. Unfortunately, it didn’t. My internet stopped working completely, and as someone who works fr... Voir plus
L'entreprise a répondu
I’d like to say a massive thank you to Georgia, Palasha, Benn, and Mikki at the Swindon Vodafone store. They were incredibly helpful and took their time to sort out the mess caused by an online Voda... Voir plus
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Écrit par l'entreprise
UNITS 1B and 1C The Lock , 1/14 Canal Walk, SN1 1LD, Swindon, Royaume-Uni
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Réponse de Vodafone UK - Swindon
Excellent customer service every thing was explained extremely well and clear many thanks to Nazmin - Swindon branch

Réponse de Vodafone UK - Swindon
I recently switched from Sky to Vodafone broadband and was told the changeover would happen the same day. Unfortunately, it didn’t. My internet stopped working completely, and as someone who works from home as a software engineer, this caused a lot of stress.Sky couldn’t reconnect me because Openreach had already moved my line, and Vodafone couldn’t activate my service until an engineer visit the earliest date was a week later. I made several calls but nothing could be done.However, the manager at the Vodafone Swindon town centre store was incredibly helpful. She provided a temporary 5G modem so I could continue working until my broadband is fixed. I really appreciate her support.
My advice to others: don’t rely on same‑day switching promises if your job depends on a stable internet connection. Be prepared for possible delays.

Réponse de Vodafone UK - Swindon
Nazmin was very helpful and i am very happy with my deal thankyou

Réponse de Vodafone UK - Swindon

Réponse de Vodafone UK - Swindon
absolutely amazing member of staff, Nazmin, she done everything she possible could to get my phone reconnected from transferring from one network to vodafone, took about 1.5 hours but honestly she done everything she could to help, absolutely amazing and deserves credit

Réponse de Vodafone UK - Swindon
I would highly recommend Nazmin at the Vodafone Swindon store.
She provided excellent customer service from start to finish. She was professional, friendly and took the time to understand exactly what I needed. She carefully helped me choose the right broadband package, mobile contract and phone, making sure everything suited my needs.
Nazmin also dealt with my complaint efficiently and kept me informed throughout the process. She went above and beyond to make sure I received the best possible deals and that everything was affordable for me.
Nothing felt rushed, and I really appreciated the time and care she put into helping me. She is a real asset to the Vodafone Swindon team. Thank you, Nazmin, for such outstanding service!

Réponse de Vodafone UK - Swindon
Great experience with Nazmin! Made my upgrade really easy, explained all the options and listened to what I wanted out of my plan!

Réponse de Vodafone UK - Swindon
We came in today

Réponse de Vodafone UK - Swindon
Was served by Sim sorted out a good deal for my phone, she was kind, welcoming and very professional. Totally recommend being served by her. She made us laugh and overall the experience was very warm and pleasant.

Réponse de Vodafone UK - Swindon
Customer service is top notch, I was attended to by Nazmin and she was so helpful. She answered all my questions and gave me all the support I needed to migrate my mobile number from my previous provider to Vodafone.
Thank you Nazmin.

Réponse de Vodafone UK - Swindon
I talked to Benn in store today and he was very respectful and friendly. He helped me get a 5G Router when I couldn't order online because of address issues and within 15 minutes I had my router and a overall great experience in store so lots of thanks!
Joshua N

Réponse de Vodafone UK - Swindon
I’d like to say a massive thank you to Georgia, Palasha, Benn, and Mikki at the Swindon Vodafone store for being so helpful in sorting out my Vodafone mobile number, as well as my son’s number when switching from EE to Vodafone. They made the whole process smooth and stress‑free. They also helped fix the complications caused by an online Vodafone order — exactly the same issue my husband had — and handled everything calmly and professionally.
I’m so happy to be back with Vodafone after being with EE. The team gave me such a warm welcome, and the whole experience was excellent.
Highly recommended!

Réponse de Vodafone UK - Swindon
I’d like to say a massive thank you to Georgia, Palasha, Benn, and Mikki at the Swindon Vodafone store. They were incredibly helpful and took their time to sort out the mess caused by an online Vodafone order and its complications. They handled everything calmly and smoothly, and I’m genuinely grateful for their support.
I’m so happy to be back with Vodafone after being with EE. The team gave me such a warm welcome, and the whole experience was excellent.
Highly recommended!

Réponse de Vodafone UK - Swindon
Aswin was really helpful in setting up our new device plan after one of our phones had broke.
A really positive experience!

Réponse de Vodafone UK - Swindon
I’m very happy with service one of your league young man. His name is.Benn

Réponse de Vodafone UK - Swindon
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