Vodafone UK - Swindon Avis 

360
TrustScore 5 sur 5

4,8

UNITS 1B and 1C The Lock , 1/14 Canal Walk, SN1 1LD Swindon, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

I would highly recommend Nazmin at the Vodafone Swindon store. She provided excellent customer service from start to finish. She was professional, friendly and took the time to understand exact... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Was served by Sim sorted out a good deal for my phone, she was kind, welcoming and very professional. Totally recommend being served by her. She made us laugh and overall the experience was very warm... Voir plus

L'entreprise a répondu

Noté 3 sur 5 étoiles

I recently switched from Sky to Vodafone broadband and was told the changeover would happen the same day. Unfortunately, it didn’t. My internet stopped working completely, and as someone who works fr... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I’d like to say a massive thank you to Georgia, Palasha, Benn, and Mikki at the Swindon Vodafone store. They were incredibly helpful and took their time to sort out the mess caused by an online Voda... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Opérateur de réseau mobile
  2. Magasin de téléphonie mobile
  3. Fournisseur de connexion internet
  4. Service internet et téléphone
  5. Entreprise de télécommunications

À propos de Vodafone UK - Swindon

Écrit par l'entreprise

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Coordonnées de contact

  • UNITS 1B and 1C The Lock , 1/14 Canal Walk, SN1 1LD, Swindon, Royaume-Uni

4,8

Excellent

TrustScore 5 sur 5

360 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

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4,8

Tous les avis

(360)

42 440 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Very good customer service

Very good customer service

17 juillet 2026
Avis spontané
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Réponse de Vodafone UK - Swindon

Hi, Your kind words mean so much—thank you for sharing this wonderful review!

If there’s ever anything you need, our Social Media team is just a message away. Feel free to reach out to us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl

We’re always here to help!
Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Excellent customer service every thing…

Excellent customer service every thing was explained extremely well and clear many thanks to Nazmin - Swindon branch

11 juillet 2026
Avis spontané
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Réponse de Vodafone UK - Swindon

Hey there,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 3 sur 5 étoiles

Smooth switch promised, but major delays

I recently switched from Sky to Vodafone broadband and was told the changeover would happen the same day. Unfortunately, it didn’t. My internet stopped working completely, and as someone who works from home as a software engineer, this caused a lot of stress.Sky couldn’t reconnect me because Openreach had already moved my line, and Vodafone couldn’t activate my service until an engineer visit the earliest date was a week later. I made several calls but nothing could be done.However, the manager at the Vodafone Swindon town centre store was incredibly helpful. She provided a temporary 5G modem so I could continue working until my broadband is fixed. I really appreciate her support.
My advice to others: don’t rely on same‑day switching promises if your job depends on a stable internet connection. Be prepared for possible delays.

2 juillet 2026
Avis spontané
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Réponse de Vodafone UK - Swindon

Hey Radeeb,

We understand how important it is to stay connected. Please be assured that we are always here to help, and we appreciate your feedback. We will always do our best to support you in the best possible way.

If you experience any issues with your broadband, you can contact the Broadband Teams directly by calling 0333 304 0191 or speaking to them via LiveChat here: vodafone.uk/2LCJiTm. You can also get in touch with us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Nazmin was very helpful and i am very…

Nazmin was very helpful and i am very happy with my deal thankyou

2 juillet 2026
Avis spontané
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Réponse de Vodafone UK - Swindon

Hey Araceli,
Thanks for the lovely review and fantastic support for Nazmin.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Noté 4 sur 5 étoiles

I am very happy with Aswin service.

2 juillet 2026
Avis spontané
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Réponse de Vodafone UK - Swindon

Hey Tope,
Thanks for the lovely review and fantastic support for Aswin.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Renewak

Exceprional advive and service from Nazmin today... thank you...

2 juillet 2026
Avis spontané
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Réponse de Vodafone UK - Swindon

Hey Lenz,

Thanks for the lovely review and fantastic support for Nazmin.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Nazmin was top marks

2 juillet 2026
Avis spontané
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Réponse de Vodafone UK - Swindon

Hey John,

Thanks for the lovely review and fantastic support for Nazmin.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

absolutely amazing member of staff

absolutely amazing member of staff, Nazmin, she done everything she possible could to get my phone reconnected from transferring from one network to vodafone, took about 1.5 hours but honestly she done everything she could to help, absolutely amazing and deserves credit

1 juillet 2026
Avis spontané
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Réponse de Vodafone UK - Swindon

Hey Brandon,

Thanks for the lovely review and fantastic support for Nazmin.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

I would highly recommend Nazmin at the…

I would highly recommend Nazmin at the Vodafone Swindon store.

She provided excellent customer service from start to finish. She was professional, friendly and took the time to understand exactly what I needed. She carefully helped me choose the right broadband package, mobile contract and phone, making sure everything suited my needs.

Nazmin also dealt with my complaint efficiently and kept me informed throughout the process. She went above and beyond to make sure I received the best possible deals and that everything was affordable for me.

Nothing felt rushed, and I really appreciated the time and care she put into helping me. She is a real asset to the Vodafone Swindon team. Thank you, Nazmin, for such outstanding service!

1 juillet 2026
Avis spontané
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Réponse de Vodafone UK - Swindon

Hey Gosia,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great experience with Nazmin

Great experience with Nazmin! Made my upgrade really easy, explained all the options and listened to what I wanted out of my plan!

1 juillet 2026
Avis spontané
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Réponse de Vodafone UK - Swindon

"Hey Kirsty,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team"

Noté 5 sur 5 étoiles
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Réponse de Vodafone UK - Swindon

Hey James,
Thanks for the lovely review and fantastic support for team.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Was served by Sim sorted out a good…

Was served by Sim sorted out a good deal for my phone, she was kind, welcoming and very professional. Totally recommend being served by her. She made us laugh and overall the experience was very warm and pleasant.

1 juillet 2026
Avis spontané
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Réponse de Vodafone UK - Swindon

Hey Antonia,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Customer service is top notch

Customer service is top notch, I was attended to by Nazmin and she was so helpful. She answered all my questions and gave me all the support I needed to migrate my mobile number from my previous provider to Vodafone.

Thank you Nazmin.

1 juillet 2026
Avis spontané
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Réponse de Vodafone UK - Swindon

Hey Deborah,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Nazmin was very Good and helpful

1 juillet 2026
Avis spontané
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Réponse de Vodafone UK - Swindon

Hey Nomielee,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

Noté 4 sur 5 étoiles

Amazing service

Amazing service

24 juin 2026
Avis spontané
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Réponse de Vodafone UK - Swindon

Hey there,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

I talked to Benn in store today and he…

I talked to Benn in store today and he was very respectful and friendly. He helped me get a 5G Router when I couldn't order online because of address issues and within 15 minutes I had my router and a overall great experience in store so lots of thanks!

Joshua N

17 juin 2026
Avis spontané
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Réponse de Vodafone UK - Swindon

"Hey Joshua,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team"

Noté 5 sur 5 étoiles

I’d like to say a massive thank you to…


I’d like to say a massive thank you to Georgia, Palasha, Benn, and Mikki at the Swindon Vodafone store for being so helpful in sorting out my Vodafone mobile number, as well as my son’s number when switching from EE to Vodafone. They made the whole process smooth and stress‑free. They also helped fix the complications caused by an online Vodafone order — exactly the same issue my husband had — and handled everything calmly and professionally.
I’m so happy to be back with Vodafone after being with EE. The team gave me such a warm welcome, and the whole experience was excellent.
Highly recommended!

7 juin 2026
Avis spontané
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Réponse de Vodafone UK - Swindon

Hey Sarah,

Thanks for the lovely review and fantastic support for Georgia, Palasha, Benn and Mikki.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone



Thanks again,

Vodafone Social Media Team

Noté 5 sur 5 étoiles

I’d like to say a massive thank you to…

I’d like to say a massive thank you to Georgia, Palasha, Benn, and Mikki at the Swindon Vodafone store. They were incredibly helpful and took their time to sort out the mess caused by an online Vodafone order and its complications. They handled everything calmly and smoothly, and I’m genuinely grateful for their support.
I’m so happy to be back with Vodafone after being with EE. The team gave me such a warm welcome, and the whole experience was excellent.
Highly recommended!

7 juin 2026
Avis spontané
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Réponse de Vodafone UK - Swindon

Hey Adam,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Amazing help from Aswin

Aswin was really helpful in setting up our new device plan after one of our phones had broke.

A really positive experience!

7 juin 2026
Avis spontané
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Réponse de Vodafone UK - Swindon

Hey Tom,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

I’m very happy with service one of your…

I’m very happy with service one of your league young man. His name is.Benn

6 juin 2026
Avis spontané
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Réponse de Vodafone UK - Swindon

Hey Dhani,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

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