I came in to adjust my SIM plan and was helped by Omar who was fantastic. He was extremely knowledgeable and informative and helped me find a plan the better suited me. He was also very friendly and m... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissement408 The Strand,Covent Garden, WC2R 0NE London, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Fast, friendly, professional service and they changed my SIM and explained everything within 30 mins. Thanks very much Abhi for the help!
Your employee, Umar, was incredible! We (wife and I) are from the state of Florida in the U.S. and our cellular provider, apparently, does not favor international usage. Umar took care of both of ou... Voir plus
L'entreprise a répondu
Umar was so fantastic throughout the entire process. I had screwed up my SIM card but he got me sorted out immediately. He always had my best interests in mind, and you could see that when he was help... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Opérateur de réseau mobile
- Magasin de téléphonie mobile
- Fournisseur de connexion internet
- Service internet et téléphone
- Entreprise de télécommunications
À propos de Vodafone UK - The Strand
Écrit par l'entreprise
Coordonnées de contact
408 The Strand,Covent Garden, WC2R 0NE, London, Royaume-Uni
4,9
Excellent
192 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
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Les gens ont aussi consulté
UMAR - Legend
UMAR was in charge of renewing my contract and upgrading my phone to the latest model “iPhone 17 Air”.
From the outset I really got the impression that I was being sold a good deal with a regard to cost control.
Mostly though I wanted to comment on the convivial atmosphere in the store, both from UMAR and the rest of his team.
This was my second time in the store over the last 24 months to negotiate contracts for mobile.
I will doubtless be keen to choose this store for the next time.
11 mars 2026
Avis spontané
Réponse de Vodafone UK - The Strand
Hey James,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great and efficient service
Thanks to Omar for setting me up with a better deal without me even having to ask!
4 mars 2026
Avis spontané
Réponse de Vodafone UK - The Strand
Hey Alice,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
UMAR great!
19 février 2026
Avis spontané
Réponse de Vodafone UK - The Strand
Hey Alan,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Smooth customer service!!!
Smooth customer service!!!
Thank you Abhi… you are legend!!
16 février 2026
Avis spontané
Réponse de Vodafone UK - The Strand
Hey Ernest,
Thanks for the lovely review and fantastic support for Abhi.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Abhi was very helpful and knowledgeable…
Abhi was very helpful and knowledgeable - made it easy and stress free to set up my new phone after loosing my old one
2 février 2026
Avis spontané
Réponse de Vodafone UK - The Strand
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
I’ve rarely had such a pleasant…
I’ve rarely had such a pleasant customer service experience. Estella was so helpful, cheerful and chatty to the perfect extent. She should be a customer service manager- she has great people skills as well as being super efficient and knowledgeable. A credit to Vodafone.
22 janvier 2026
Avis spontané
Réponse de Vodafone UK - The Strand
Hey Naomi,
Thanks for the lovely review and fantastic support for Estella.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Very happpy with the service from Abhi.
Very happpy with the service from Abhi.
He sorted me out very quickly and politely.
Many thanks 🙏
Much appreciated
21 janvier 2026
Avis spontané
Réponse de Vodafone UK - The Strand
Hey Alexandru,
Thanks for the lovely review and fantastic support for Abhi.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Réponse de Vodafone UK - The Strand
Hey Alan,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Réponse de Vodafone UK - The Strand
Hey Gurpreet,
Thanks for the lovely review and fantastic support for Estela.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
The service is really great they treet…
The service is really great they treet me well thanks for Mr. Abhi for his service
13 janvier 2026
Avis spontané
Réponse de Vodafone UK - The Strand
Hi Deniz,
Thank you so much for your wonderful review and the amazing support you’ve shown for Abhi—it truly means a lot to us!
If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!
Thanks again,
Vodafone Social Media Team
Abhishek
Abhishek, Strand Store, he was quite helpful in changing my plan from a higher one to a lower one by guiding me based on my usage. Very helpful and great guy.
6 janvier 2026
Avis spontané
Réponse de Vodafone UK - The Strand
Hey Pankaj,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
The service was perfect from abhi
The service was perfect from abhi, helped me to set up a new sim and it was very fast.
22 décembre 2025
Avis spontané
Réponse de Vodafone UK - The Strand
Hi Gulseren,
Thank you so much for your wonderful review and the amazing support you’ve shown for Abhi—it truly means a lot to us!
If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!
Thanks again,
Vodafone Social Media Team
Good communication and great customer…
Good communication and great customer service
19 décembre 2025
Avis spontané
Réponse de Vodafone UK - The Strand
Hey Ben,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Umar helped me very quick and good
16 décembre 2025
Avis spontané
Réponse de Vodafone UK - The Strand
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Réponse de Vodafone UK - The Strand
Hi Glen,
Thank you so much for your wonderful review and the amazing support you’ve shown for Abhi—it truly means a lot to us!
If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!
Thanks again,
Vodafone Social Media Team
Réponse de Vodafone UK - The Strand
Hi Aleksandr,
Thank you so much for your wonderful review and the amazing support you’ve shown for Abhi—it truly means a lot to us!
If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!
Thanks again,
Vodafone Social Media Team
Abhi has been so helpful and a joy to…
Abhi has been so helpful and a joy to work with today!
21 novembre 2025
Avis spontané
Réponse de Vodafone UK - The Strand
Hey Ann,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Abhi was of great help during the…
Abhi was of great help during the process.
18 novembre 2025
Avis spontané
Réponse de Vodafone UK - The Strand
We're happy to hear that you had a great experience with our agent Abhi.
Thanks,
Vodafone Social Media Team
Good service with Abhi
14 novembre 2025
Avis spontané
Réponse de Vodafone UK - The Strand
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Nice atmosphere and service
Lovely to meet subhash here, he helps me a lot to keep my number and my plan. Really appreciate for it.
23 octobre 2025
Avis spontané
Réponse de Vodafone UK - The Strand
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
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