Joey was extremely helpful and knowledgable when I made enquiries about a new phone. She also saved me some money on my home broad band and a new phone case. Joey made the experience so much better th... Voir plus
L'entreprise a répondu
8 King Street, TR1 2RA Truro, GB
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Joey was extremely helpful and knowledgable when I made enquiries about a new phone. She also saved me some money on my home broad band and a new phone case. Joey made the experience so much better th... Voir plus
L'entreprise a répondu
I visited Truro Vodaphone shop to replace my old phone. Joey was most helppful and advised me not only what would be a good phone but also recommended a pricing package. When the phone arrived a few... Voir plus
L'entreprise a répondu
Aaron, the manager, was amazing. He listened to my issue and then put me under the very capable hands of Megan (the lady with the lovely wolf tattoo). She sorted out my issue and I was able to leave t... Voir plus
L'entreprise a répondu
Jack, Sam and Joey were most helpful with the purchase of my new phone. They all explained everthing thoroughly and helped me understand points that I was uncertain of. Joey helped to transfer all dat... Voir plus
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Écrit par l'entreprise
8 King Street, TR1 2RA, Truro, Royaume-Uni
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Joey was super helpful in informing us of all of our options regarding upgrading our phones. Everything was explained in great detail and she went to great efforts to find the best deals for both myself and my husband

Réponse de Vodafone UK - Truro
Saw maddie today to help organise broadband.
She made the process super simple and was very friendly.
Will always see maddie when I need any support with my account. She is a true credit to the store and the company.

Réponse de Vodafone UK - Truro
We have multiple phones and broadband and needed to upgrade.
Joey was really helpful and saved us money as well as sorting our phone needs.

Réponse de Vodafone UK - Truro
The lady who served me was very helpful, her name was Joey

Réponse de Vodafone UK - Truro
We are very grateful to Jack for all his help today. Very professional, clear in all communications, friendly and helpful. We’ve walked away with a great deal. Thanks Jack! 😊

Réponse de Vodafone UK - Truro

Réponse de Vodafone UK - Truro
This was the most perfect example of how customer service should be!
Maddie was knowledgeable, professional, efficient and friendly.
She far exceeded our expectations.

Réponse de Vodafone UK - Truro
Speaking to an in store person face to face.

Réponse de Vodafone UK - Truro
Been in to the shop seen Jack sorted my new phone out top chap.

Réponse de Vodafone UK - Truro
Jack was an amazing and very very helpful!

Réponse de Vodafone UK - Truro
Sam from the Truro store was amazing went above and beyond making me a very satisfied customer.

Réponse de Vodafone UK - Truro
Friendly knowledgeable staff
Happy to help and patient when you forget your PIN
Thank you Joey

Réponse de Vodafone UK - Truro
Straight to the point. Best deal offered instantly. All optional extras disabled by default. Can't thank Joey enough. Need more phone staff like her!

Réponse de Vodafone UK - Truro
Amazing store and had a very helpful employee named Jack who helped the best he could for what I was looking for.
Made my day easy.

Réponse de Vodafone UK - Truro

Réponse de Vodafone UK - Truro
Very helpful, quick upgrade! in and out in no time, everything very well explained!

Réponse de Vodafone UK - Truro
Was a pleasant experience. Very helpful and kind. Step by step of what I would get and what payment came from where. The person who served me was Maddie.

Réponse de Vodafone UK - Truro
Jack, Sam and Joey were most helpful with the purchase of my new phone. They all explained everthing thoroughly and helped me understand points that I was uncertain of. Joey helped to transfer all data from old to new and wanted to be certain that everything was copied and old phone completely wiped clean.

Réponse de Vodafone UK - Truro
Aaron was a great help today, worked promptly and very informative throughout the visit to Vodafone, very knowledgeable and friendly

Réponse de Vodafone UK - Truro
Was amazing so well spoken and was really friendly looking forward to visiting again Maddie is amazing thank you

Réponse de Vodafone UK - Truro
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