Joey was extremely helpful and knowledgable when I made enquiries about a new phone. She also saved me some money on my home broad band and a new phone case. Joey made the experience so much better th... Voir plus
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8 King Street, TR1 2RA Truro, GB
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Joey was extremely helpful and knowledgable when I made enquiries about a new phone. She also saved me some money on my home broad band and a new phone case. Joey made the experience so much better th... Voir plus
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I visited Truro Vodaphone shop to replace my old phone. Joey was most helppful and advised me not only what would be a good phone but also recommended a pricing package. When the phone arrived a few... Voir plus
L'entreprise a répondu
Aaron, the manager, was amazing. He listened to my issue and then put me under the very capable hands of Megan (the lady with the lovely wolf tattoo). She sorted out my issue and I was able to leave t... Voir plus
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Jack, Sam and Joey were most helpful with the purchase of my new phone. They all explained everthing thoroughly and helped me understand points that I was uncertain of. Joey helped to transfer all dat... Voir plus
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Écrit par l'entreprise
8 King Street, TR1 2RA, Truro, Royaume-Uni
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Sam was amazing and very helpful. He helped me change from android to iPhone. So friendly and helpful, helped me make an informed decision before switching and also helped us save money on broadband!! Thank you Sam!!!!

Réponse de Vodafone UK - Truro
Aaron was very helpful and all the staff thanktou for tour help

Réponse de Vodafone UK - Truro
I called into your Truro branch today, to replaced my damaged phone.
Joey was fantastic..!!
She's very knowledgable, and was so helpful. She answered all of my many questions with proffessionalism.
A 10/10 experience.

Réponse de Vodafone UK - Truro

Réponse de Vodafone UK - Truro
Joanne was fantastic, very helpful and looked after me great will defo be coming back into store when my next upgrade is due

Réponse de Vodafone UK - Truro
Chris provided us a great service yet again. This was the second time I have taken out a new contract with him & he’s been amazing.
Thank you so much yet again.

Réponse de Vodafone UK - Truro
Chris was extremely friendly and knowledgeable and was able to give fantastic advice

Réponse de Vodafone UK - Truro
Chris in the Truro branch was extremely helpful! Thank you Chris!

Réponse de Vodafone UK - Truro
Myself and my brother came into branch yesterday (4/08/25) to salvage some precious memories made on his phone that got dropped and just shut off. The memories were of a nature, that was soo paramountly important to both him and myself and his family. We sadly lost our father last Thursday Morning and we all 😔 waited in the wings as the private ambulance was getting themselves ready. We played our fathers guitars, as brothers in mourning and not even two hours after his passing we were pouring our hearts and souls into music, as we always have.
Long story longer we had the absolute pleasure of meeting Joey.
She was such a light for us both in the darkest of days since dad sadly had to go.
We could not be more thankful to everything she done for my brother and his phone, and walking us through his upgrade and receiving the precious memories we made that early morning.
Thank you Joey and you'll always be in our hearts for your love and professionalism and kindness.
Vodafone Truro are soo lucky to have you as is every customer, that is lucky enough to be in your care.
Thank you once again
🙏💖

Réponse de Vodafone UK - Truro
Joey was absolutely amazing from the moment I sat down with her and explained my issue to the moment she handed my new phone over to me that she fully restored with my old broken phones apps and data. So appreciative of all her help and couldn't have asked to have been dealt with by a better member of staff.

Réponse de Vodafone UK - Truro
Aaron was amazing, so caring and helpful chiding new phone and iPad. Highly recommend.

Réponse de Vodafone UK - Truro
Really helpful and amazing communication. Aaron has been absolutely amazing explaining each process and the details of what happene.

Réponse de Vodafone UK - Truro
Maddie was amazing! Thanks Maddie for your patience and thorough service. We’re both deaf and Maddie made the service fully accessible and safe. Maddie went above and beyond - thank you.

Réponse de Vodafone UK - Truro
I was served by Maddie near the end of her shift. She was very knowledgeable, and she was able to price up the phone I wanted straight away without any fuss. The price was great, and listened so my needs. I had lost confidence in another brand and maddie gave such a superb service that I went ahead with the offer.

Réponse de Vodafone UK - Truro
Aaron stopped my discount from expiring on a new sim plan. Thanks for all the advice and look forward to seeing you in 2 years for another great deal.

Réponse de Vodafone UK - Truro
Joey in Truro was absolutely amazing with my anxious daughter who was getting a new phone, she was so kind and patient and reassured who throughout the process 😃

Réponse de Vodafone UK - Truro
Joey gave us an absolute 5 star service. She was very supportive of all of our changing requests helping a family of 5 swap phones / contracts etc. Patience must be Joey’s middle name! We are visiting from Norfolk ~ Joey entertained us with local knowledge while we waited for phones to transfer.

Réponse de Vodafone UK - Truro

Réponse de Vodafone UK - Truro
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