Super knowledgeable, kind and helpful team. Frustratingly I had lost my phone abroad which made everything more complicated than normal with re-issuing my SIM. Paolo, Alex and Yameen were incredibly... Voir plus
L'entreprise a répondu
16 Calverley Road, TN1 2TB Tunbridge Wells, GB
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Super knowledgeable, kind and helpful team. Frustratingly I had lost my phone abroad which made everything more complicated than normal with re-issuing my SIM. Paolo, Alex and Yameen were incredibly... Voir plus
L'entreprise a répondu
I went into Vodafone because I was having some issues with apps on my phone, a gentleman called Diogo helped me. He was so patient and fixed the problem before I left.
L'entreprise a répondu
i went to the store last week thursday for help trying to get back into my gmail after i lost access to my playstore account. i spoke Alex about it and he had it sorted out in less than 15 mins. frien... Voir plus
L'entreprise a répondu
Dan was helpful and thorough and explained everything really well. He got us up and running with phone contracts (including transferring our numbers which was slightly complicated!) as well as new br... Voir plus
L'entreprise a répondu
Écrit par l'entreprise
16 Calverley Road, TN1 2TB, Tunbridge Wells, Royaume-Uni
Demande des avis aux clients
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Zaf have helped me a lot on what would be the best contract for me. He asked me questions before coming up with the contract that suits me. It was a very good experience.

Réponse de Vodafone UK - Tunbridge Wells
Really great help from Dan in Tunbridge Wells

Réponse de Vodafone UK - Tunbridge Wells
Amadeo provided excellent customer service, he showed me all the available deals and gave me the best value for money I could ask for
He was very patient and friendly and had very clear and thorough way of communicating
Super helpful l, will be returning again

Réponse de Vodafone UK - Tunbridge Wells
Dan was very helpful with my sim issues. Quickly sorted and very happy.

Réponse de Vodafone UK - Tunbridge Wells
Vodafone Tunbridge wells team provides the best service never disappoint.Thank you for all your help .

Réponse de Vodafone UK - Tunbridge Wells
Very good customer service by Dan meeting requirements in full.

Réponse de Vodafone UK - Tunbridge Wells
Saf was unbelievably brilliant and helpful. He explained everything beautifully and his customer service manner was excellent. It is wonderful to know there is someone we trust for advice and guidance. Thanks Saf!

Réponse de Vodafone UK - Tunbridge Wells

Réponse de Vodafone UK - Tunbridge Wells

Réponse de Vodafone UK - Tunbridge Wells
I visited your Tunbridge Wells store to upgrade my iPhone 14 to iPhone 16. Saf was fantastic, he explained the trade in , new contract, ensured I had everything I needed. Brilliant customer service!

Réponse de Vodafone UK - Tunbridge Wells

Réponse de Vodafone UK - Tunbridge Wells
Dan was amazing. His knowledge and support was unbiased and met my needs and expectations. He guided me through all the options and answered my questions efficiently.
Would highly recommend his service.
Credit to the business.
Cheers Dan

Réponse de Vodafone UK - Tunbridge Wells
Very helpful members of staff who were kind and explained everything clearly, particularly Saf who ensured I did not miss out on a deal

Réponse de Vodafone UK - Tunbridge Wells

Réponse de Vodafone UK - Tunbridge Wells
Amadeo was incredible he helped us with simo upgrades

Réponse de Vodafone UK - Tunbridge Wells
Had a great experience with Dan, he was fantastic and gel per me with all my queries

Réponse de Vodafone UK - Tunbridge Wells
Fantastic service from Dan at tunbridge wells branch today, thanks Dan.

Réponse de Vodafone UK - Tunbridge Wells
Saf was absolutely brilliant. Gave me all the info I needed to pick the right device and plan for me. Could not have been more helpful and knowledgeable. He was a delight to deal with!

Réponse de Vodafone UK - Tunbridge Wells
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