Vodafone UK - Tunbridge Wells Avis 

318
TrustScore 5 sur 5

4,9

16 Calverley Road, TN1 2TB Tunbridge Wells, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

Super knowledgeable, kind and helpful team. Frustratingly I had lost my phone abroad which made everything more complicated than normal with re-issuing my SIM. Paolo, Alex and Yameen were incredibly... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I went into Vodafone because I was having some issues with apps on my phone, a gentleman called Diogo helped me. He was so patient and fixed the problem before I left.

L'entreprise a répondu

Noté 5 sur 5 étoiles

i went to the store last week thursday for help trying to get back into my gmail after i lost access to my playstore account. i spoke Alex about it and he had it sorted out in less than 15 mins. frien... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Dan was helpful and thorough and explained everything really well. He got us up and running with phone contracts (including transferring our numbers which was slightly complicated!) as well as new br... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Opérateur de réseau mobile
  2. Magasin de téléphonie mobile
  3. Fournisseur de connexion internet
  4. Service internet et téléphone
  5. Entreprise de télécommunications

À propos de Vodafone UK - Tunbridge Wells

Écrit par l'entreprise

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Coordonnées de contact

  • 16 Calverley Road, TN1 2TB, Tunbridge Wells, Royaume-Uni

4,9

Excellent

TrustScore 5 sur 5

318 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

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Comment cette entreprise utilise Trustpilot

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4,9

Tous les avis

(318)

40 836 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Zaf have helped me a lot on what would…

Zaf have helped me a lot on what would be the best contract for me. He asked me questions before coming up with the contract that suits me. It was a very good experience.

12 avril 2025
Avis spontané
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Réponse de Vodafone UK - Tunbridge Wells

Hi Maria.

Thank you for your feedback,

Vodafone Social Media Team

Noté 5 sur 5 étoiles

Really great help from Dan in Tunbridge…

Really great help from Dan in Tunbridge Wells

10 avril 2025
Avis spontané
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Réponse de Vodafone UK - Tunbridge Wells

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Amadeo provided excellent customer…

Amadeo provided excellent customer service, he showed me all the available deals and gave me the best value for money I could ask for
He was very patient and friendly and had very clear and thorough way of communicating
Super helpful l, will be returning again

8 avril 2025
Avis spontané
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Réponse de Vodafone UK - Tunbridge Wells

Hey Graham,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Dan was very helpful with my sim…

Dan was very helpful with my sim issues. Quickly sorted and very happy.

5 avril 2025
Avis spontané
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Réponse de Vodafone UK - Tunbridge Wells

Hi,

We really appreciate your wonderful review and the amazing support for Dan.

If you ever need assistance, feel free to contact our Social Media team on Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl.

Thank you,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Vodafone Tunbridge wells team provides…

Vodafone Tunbridge wells team provides the best service never disappoint.Thank you for all your help .

5 avril 2025
Avis spontané
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Réponse de Vodafone UK - Tunbridge Wells

Hey Joel,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Very good customer service by Dan…

Very good customer service by Dan meeting requirements in full.

5 avril 2025
Avis spontané
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Réponse de Vodafone UK - Tunbridge Wells

Hi Rosemary,

We really appreciate your wonderful review and the amazing support for Dan.

If you ever need assistance, feel free to contact our Social Media team on Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl.

Thank you,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Saf was unbelievably brilliant and…

Saf was unbelievably brilliant and helpful. He explained everything beautifully and his customer service manner was excellent. It is wonderful to know there is someone we trust for advice and guidance. Thanks Saf!

1 avril 2025
Avis spontané
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Réponse de Vodafone UK - Tunbridge Wells

Hey,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Amadeo

Was very helpful in restoring phone apps
10/10

30 mars 2025
Avis spontané
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Réponse de Vodafone UK - Tunbridge Wells

Hey Colin,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Fantastic customer service from Amodeo

26 mars 2025
Avis spontané
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Réponse de Vodafone UK - Tunbridge Wells

Hey Mischa,
 
This is really lovely to hear, thanks for the review! It brings us great joy to receive such positive feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Brilliant service

I visited your Tunbridge Wells store to upgrade my iPhone 14 to iPhone 16. Saf was fantastic, he explained the trade in , new contract, ensured I had everything I needed. Brilliant customer service!

26 mars 2025
Avis spontané
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Réponse de Vodafone UK - Tunbridge Wells

Hey Tracey,

Thanks for the lovely review and fantastic support for Saf.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Helpful and informative

Phoebe was very helpful, informative and friendly

22 mars 2025
Avis spontané
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Réponse de Vodafone UK - Tunbridge Wells

Hello Rose,

That’s great to hear! Thanks for the review.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Dan was amazing

Dan was amazing. His knowledge and support was unbiased and met my needs and expectations. He guided me through all the options and answered my questions efficiently.
Would highly recommend his service.
Credit to the business.
Cheers Dan

17 mars 2025
Avis spontané
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Réponse de Vodafone UK - Tunbridge Wells

Hi Stephen,

Thanks for reviewing.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Noté 5 sur 5 étoiles

Helpful staff

Very helpful members of staff who were kind and explained everything clearly, particularly Saf who ensured I did not miss out on a deal

15 mars 2025
Avis spontané
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Réponse de Vodafone UK - Tunbridge Wells

Hi Charlotte,

Thanks for reviewing.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Noté 5 sur 5 étoiles

Saf was very helpful

Saf was very helpful

15 mars 2025
Avis spontané
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Réponse de Vodafone UK - Tunbridge Wells

Hi Ruthanne,

Thank you for reviewing.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Noté 5 sur 5 étoiles

Amadeo was incredible he helped us with…

Amadeo was incredible he helped us with simo upgrades

15 mars 2025
Avis spontané
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Réponse de Vodafone UK - Tunbridge Wells

Hi Patrick,

Thank you for your review.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Noté 5 sur 5 étoiles

Had a great experience with Dan

Had a great experience with Dan, he was fantastic and gel per me with all my queries

11 mars 2025
Avis spontané
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Réponse de Vodafone UK - Tunbridge Wells

Hello Giovanni,

Thanks for the feedback and support, we really appreciate it!

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Dan was fantastic!

8 mars 2025
Avis spontané
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Réponse de Vodafone UK - Tunbridge Wells

Thank you for your review. It's always great to hear positive feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Fantastic service from Dan at tunbridge…

Fantastic service from Dan at tunbridge wells branch today, thanks Dan.

8 mars 2025
Avis spontané
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Réponse de Vodafone UK - Tunbridge Wells

Thanks for the feedback and support, we really appreciate it! If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again, Vodafone Social Media Team

Noté 5 sur 5 étoiles

Amado helped me with iPhone issue

8 mars 2025
Avis spontané
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Réponse de Vodafone UK - Tunbridge Wells

Hi Angela,

Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at https://vodafone.uk/2Fpnah2, X at https://vodafone.uk/3LXh2xl, or Instagram: https://vodafone.uk/4aaUP8d, we'd be happy to help.

Thanks again, 
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Saf was absolutely brilliant

Saf was absolutely brilliant. Gave me all the info I needed to pick the right device and plan for me. Could not have been more helpful and knowledgeable. He was a delight to deal with!

26 février 2025
Avis spontané
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Réponse de Vodafone UK - Tunbridge Wells

Hi Jo,

We really appreciate your wonderful feedback on Saf, thanks for taking the time to let us know. If you ever need help again, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

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