Vodafone UK - Waltham Cross Avis 

152
TrustScore 5 sur 5

4,9

2 High Street, EN8 7BY Waltham Cross, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

Great experience during our visit. Ecem and Auguzt were very patient and kind to take us in right before closing and stayed with us for an hour to get us the best deal. They stayed overtime on a Satur... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Amazing service at Vodafone Waltham Cross. I was treated incredibly in store when looking to upgrade my device. They got me nearly £900 for trading in my old phone! I'm now super excited and grateful... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Today I attended Waltham Cross Vodafone and was attended to buy Daniel and his manager Raul. I was stress when I arrived as a result of losing my phone.Daniel was able to regulate my stress with his e... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

Talking to Raul, he was very helpful though the problem hasn't gone away but I do believe, at the moment it is better

L'entreprise a répondu


À propos de l'entreprise


Coordonnées de contact

  • 2 High Street, EN8 7BY, Waltham Cross, Royaume-Uni

4,9

Excellent

TrustScore 5 sur 5

152 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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4,9

Tous les avis

(152)

40 947 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Great experience …

Prince was an efficient, friendly and understanding advisor. He listened well to what I needed and made me feel valued as a long term customer

14 novembre 2025
Avis spontané
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Réponse de Vodafone UK - Waltham Cross

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great service from the Waltham Cross…

Great service from the Waltham Cross team, I would always recommend them.

14 novembre 2025
Avis spontané
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Réponse de Vodafone UK - Waltham Cross

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

I had a huge problem with my eSIM and…

I had a huge problem with my eSIM and the Mert from Vodafone Waltham Cross massively helped me out. Can’t thank him enough!!!

11 novembre 2025
Avis spontané
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Réponse de Vodafone UK - Waltham Cross

We're happy to hear that you had such a positive experience and appreciate you sharing your feedback with us. Thank you for your lovely review.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Getting wi-if

Lex was an excellent at her job ..very helpful..she is an asset to Vodafone..

25 octobre 2025
Avis spontané
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Réponse de Vodafone UK - Waltham Cross

Hi. We're happy to hear that you had such a positive experience. It's great to know that the service you received was so helpful. We appreciate your feedback! If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Exceptional sales team!

I came to collect a phone that I had ordered over the phone only to find out the my order had not been delivered I was extremely frustrated and upset but Meet was very understanding and accommodating explaining to me the process helping me to understand what the problem was. Prince suggested an alternative which resulted in me not having to wait two days for my new phone but leaving the shop phone in hand! Both young men were attentive, communicated well and made the processes seem less. Princes energy and charisma is to be applauded and Merts efficiency and ability to communicate was very impressive. Highly recommend both sales men and this store.

16 octobre 2025
Avis spontané
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Réponse de Vodafone UK - Waltham Cross

Hi. Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

I was accommodated by ela she is very…

I was accommodated by ela she is very friendly and she made sure i understood everything that she was processing, 10/10 service it was amazing

11 octobre 2025
Avis spontané
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Réponse de Vodafone UK - Waltham Cross

Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Prince was great at fixing all issues…

Prince was great at fixing all issues quickly

10 octobre 2025
Avis spontané
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Réponse de Vodafone UK - Waltham Cross

We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Thanks to Prince he just saved you…

Thanks to Prince he just saved you another customer- he helped me with my e sim issues and got me to sign up with you for another year

10 octobre 2025
Avis spontané
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Réponse de Vodafone UK - Waltham Cross

Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Thank you Alex

Alex was so professional and helped to choose the best rateplan according to my usage details.Thank you

4 octobre 2025
Avis spontané
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Réponse de Vodafone UK - Waltham Cross

Hey Kristina,

Thanks for the lovely review and fantastic support for Alex.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Prince and lex service was great

Prince and lex service was great

20 septembre 2025
Avis spontané
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Réponse de Vodafone UK - Waltham Cross

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great experience with Lex

Great experience and wonderful interaction with Lex. They were really resourceful with the problem I had. Their approach was friendly and welcoming.

19 septembre 2025
Avis spontané
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Réponse de Vodafone UK - Waltham Cross

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Prince was knowledge

Prince was knowledge, professional and helpful with our phone usage and updates

17 septembre 2025
Avis spontané
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Réponse de Vodafone UK - Waltham Cross

Hi Yvonne. Thank you for your review for Prince. It's always lovely to read such great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Very nice personal good service

15 septembre 2025
Avis spontané
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Réponse de Vodafone UK - Waltham Cross

We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Very helpful

11 septembre 2025
Avis spontané
Logo de Vodafone UK - Waltham Cross

Réponse de Vodafone UK - Waltham Cross

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Lex made our day...

The store was a haven of calm on extremely hot day. My husband, Minnie, Pippa and I were also shattered. We thought that our 3 accounts muddle and broken phone would be an issue and complex to fix. Fear not Alexandra (Lex), listened to the issues and carefully sorted everything out for us. Lex has a great attitude and knows how to clearly explain everything. She was patient when repeating answers too. Clear and concise throughout. A true professional and a credit to the herself, Waltham Cross shop and to Vodafone. Many, thanks.

15 août 2025
Avis spontané
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Réponse de Vodafone UK - Waltham Cross

We're happy to hear that you found our store a haven and that our team member was able to resolve your issues with such clarity and patience. We appreciate your kind words and recognition of their professionalism.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Very friendly and helpful.

Very friendly and helpful.

16 août 2025
Avis spontané
Logo de Vodafone UK - Waltham Cross

Réponse de Vodafone UK - Waltham Cross

We appreciate you taking the time to share your positive experience with us; we are so happy to hear it!
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great experience

Great experience. Lex was the best. Kind and friendly.

16 août 2025
Avis spontané
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Réponse de Vodafone UK - Waltham Cross

Thank you for sharing this with us and well done Lex!
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Popped into the Waltham Cross store and…

Popped into the Waltham Cross store and was immediately greeted by Ela, she was so welcome, accommodating and being an ex sales person I see massive potential in her. She has the right attitude, customer skills and I guarantee she will become one of your top performers!!! ⭐️ 10 out of 10 !!!!

15 août 2025
Avis spontané
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Réponse de Vodafone UK - Waltham Cross

Hey Toni,

Thanks for the lovely review and fantastic support for Ela.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Lex was Very helpful

Lex was Very helpful. She was also very informative.

13 août 2025
Avis spontané
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Réponse de Vodafone UK - Waltham Cross

Hey,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

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