Vodafone UK - Walton on Thames Avis 

274
TrustScore 5 sur 5

4,9

11 High Street, KT12 1DG WALTON-ON-THAMES, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

Daryl was incredibly helpful, friendly, and professional. He made everything so easy and provided excellent customer service. A real credit to Vodafone.Thanks Daryl.

L'entreprise a répondu

Noté 5 sur 5 étoiles

Daryl was extremely helpful and professional throughout. He explained everything as he went along and helped my father and I to obtain the best deal for our home broadband and monthly phone tariffs. W... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I have always had a fantastic experience in the Walton on Thames branch where the staff go out of their way to be helpful and explain things to me. One particular member of the team Amarendra has alwa... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Daryl was super-helpful regarding a smartphone and a wireless charger - BIG thanks for explaining clearly and courteously! I’ve spoken to him previously (about my son’s first mobile plan) - and again... Voir plus

L'entreprise a répondu


À propos de l'entreprise


Coordonnées de contact

  • 11 High Street, KT12 1DG, WALTON-ON-THAMES, Royaume-Uni

4,9

Excellent

TrustScore 5 sur 5

274 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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4,9

Tous les avis

(274)

41 063 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Lovely service from Walton team

Richard and the guys where great in the Walton store, they where very welcoming and knowledgeable. That I had have already brought a friend into back in as she was looking for a contract and found the team so trustworthy and helpful

29 juillet 2024
Avis spontané
Logo de Vodafone UK - Walton on Thames

Réponse de Vodafone UK - Walton on Thames

Hi Eve,

Thank you for reviewing and sharing this feedback for Richard and the team.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Noté 5 sur 5 étoiles

Lovely friendly helpful

Lovely friendly helpful, they ste always keen to help here

30 juillet 2024
Avis spontané
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Réponse de Vodafone UK - Walton on Thames

Hey ,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3z6YVNH or via X at vodafone.uk/3z5C19q

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Good customer service in store

Vodafone team at Walton give great customer service.

29 juillet 2024
Avis spontané
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Réponse de Vodafone UK - Walton on Thames

Hi Mr Haycock,

Thank you so much for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us in the Walton store.

If you do ever need anything in the future, please reach out to us by following the below links:
Facebook - http://vodafone.uk/3lCYUxW or X - http://vodafone.uk/3LXh2xl.

Thanks,
The Vodafone Social Media Team

Noté 5 sur 5 étoiles

Super experience

Amar at the Walton branch was very thorough, patient and courteous. Thank you so much!

28 juillet 2024
Avis spontané
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Réponse de Vodafone UK - Walton on Thames

Thanks for your awesome feedback Gamer bro 😊
All the best, The Vodafone Social Media Team

Noté 5 sur 5 étoiles

Extremely helpful staff

Extremely helpful staff. Daryl was so easy to deal with; helpful, knowledgable, and friendly too!
Richard, the Manager was also very
helpful.
I am very pleased with Vodafone

27 juillet 2024
Avis spontané
Logo de Vodafone UK - Walton on Thames

Réponse de Vodafone UK - Walton on Thames

Hey Wendy,

Thanks for the lovely review and fantastic support for Richard.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3z6YVNH or via X at vodafone.uk/3z5C19q

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Very professional

Very professional, Richard took the time to meet all requirements. Quick and simple!

27 juillet 2024
Avis spontané
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Réponse de Vodafone UK - Walton on Thames

Hey Kayley,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3z6YVNH or via X at vodafone.uk/3z5C19q

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Walton Vodafone

Daryl was brilliant, knew exactly what to do. Would highly recommend

22 juillet 2024
Avis spontané
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Réponse de Vodafone UK - Walton on Thames

Hey ,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3z6YVNH or via X at vodafone.uk/3z5C19q

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Daryl is amazing

Daryl is amazing. So helpful and gracious. Will definitely be back. Xxx

9 juillet 2024
Avis spontané
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Réponse de Vodafone UK - Walton on Thames

Hi Megan,

It's great to hear about the positive experience which you had with Daryl. We appreciate you taking the time to write in a review.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Came into the walton branch to look at…

Came into the walton branch to look at a sim only deal , i spoke to Daryl and he was excellent at explaining all the deals to me .
Would highly recommend him

6 juillet 2024
Avis spontané
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Réponse de Vodafone UK - Walton on Thames

Thank you for your support and review. It's always lovely to read such nice feedback.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Daryl was excellent

Daryl was excellent, he helped me find the right phone and plan that fits my needs, he also helped me get the phone setup and transfer my data, which I don't think I would have managed myself.

Daryl is deserving of a raise.

1 juillet 2024
Avis spontané
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Réponse de Vodafone UK - Walton on Thames

Hi Deb. Thank you for your review for Daryl. It's always lovely to read such fantastic feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great attention to detail

Daryl’s patience and helpfulness was extremely well appreciated. A great advocate for Vodafone.

28 juin 2024
Avis spontané
Logo de Vodafone UK - Walton on Thames

Réponse de Vodafone UK - Walton on Thames

Hi Philip, thanks for your feedback for Daryl. It's great to see they were patient and helpful when you visited our store yesterday.
Thanks, The Vodafone Social Media Team

Noté 5 sur 5 étoiles

Daryl IN the WALTON-ON_THAMES store was… /

Daryl IN the WALTON-ON_THAMES store was super helpful.
I had a phone stolen + needed 3 days of help and advice dealing with various companies .
Daryl wait above + beyond IN his approach to customer care.
he deserves A bonus!!!

28 juin 2024
Avis spontané
Logo de Vodafone UK - Walton on Thames

Réponse de Vodafone UK - Walton on Thames

Hi Joseph, I'm sorry to hear you've had your phone taken! But it's great to see Daryl went above and beyond to help get everything sorted for you and left such a great impression too.
Thanks again for your awesome feedback, The Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great customer service

Daryl was an absolute superstar! He helped me with all my issues in a calm and very friendly manner. He was knowledgeable and took his time. Very patient too. Everything I needed was solved. I couldn’t be happier!!!

28 juin 2024
Avis spontané
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Réponse de Vodafone UK - Walton on Thames

Hi Caro, It's great to hear Daryl took their time to explain everything you needed.
Thanks, The Vodafone Social Media Team

Noté 5 sur 5 étoiles

I had a great experience at Walton…

I had a great experience at Walton store. Amar is so helpful.. reduced my monthly cost and also got me a new device. Great customer service.

27 juin 2024
Avis spontané
Logo de Vodafone UK - Walton on Thames

Réponse de Vodafone UK - Walton on Thames

Hi Joy!

I'm glad to hear Amar was able to help you. If you need anything in the future, please feel free to reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone.

Thanks, Vodafone Social Media Team

Noté 5 sur 5 étoiles

Daryl was amazing and patient

Daryl was amazing and patient

27 juin 2024
Avis spontané
Logo de Vodafone UK - Walton on Thames

Réponse de Vodafone UK - Walton on Thames

Thanks for excellent review, it's great to see Daryl left such a positive impression! If you ever need more help, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks again, Vodafone Social Media Team

Noté 5 sur 5 étoiles

The guys in the walton store Richard…

The guys in the walton store Richard and Amar where amazing. Despite how poor your systems seem to be extremely slow, eapecially for a tech compant your team in store were super competent and knowledable.

25 juin 2024
Avis spontané
Logo de Vodafone UK - Walton on Thames

Réponse de Vodafone UK - Walton on Thames

Hello, Frauke,

It's lovely to hear that you received a great service from Richard and Amar in our Walton Store! Thanks for taking the time to provide feedback on this.

If you need help with anything in the future, please don't hesitate to reach out to our Social Media Team via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks, Vodafone Social Media Team

Noté 5 sur 5 étoiles

Vodafone Walton on Thames

The advisor was very helpful. He listened carefully to what I wanted and tried very hard to get me the best deal on the airtime for my phone. I will return to Vodafone Walton on Thames.

11 juin 2024
Avis spontané
Logo de Vodafone UK - Walton on Thames

Réponse de Vodafone UK - Walton on Thames

Hi Susan,

Thanks for your review for our colleague in the Walton on Thames store. This is amazing feedback and we appreciate your support. We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Noté 5 sur 5 étoiles

Very helpful staff today

Very helpful staff today - arranged a new second phone contract and updated my existing one. All very straightforward

12 juin 2024
Avis spontané
Logo de Vodafone UK - Walton on Thames

Réponse de Vodafone UK - Walton on Thames

Hi Nick,

Thanks for your review for our Walton on Thames store. We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Noté 5 sur 5 étoiles

A very helpful and patient advisor who…

A very helpful and patient advisor who gave me a lot of time and clearly explained my purchase options. Highly recommended

12 mai 2024
Avis spontané
Logo de Vodafone UK - Walton on Thames

Réponse de Vodafone UK - Walton on Thames

Hi there,

Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Exceptional care in setting up new…

Exceptional care in setting up new phone and dealing with account issues

11 mai 2024
Avis spontané
Logo de Vodafone UK - Walton on Thames

Réponse de Vodafone UK - Walton on Thames

It's great to see Stephen was so helpful setting up your new phone.
All the best, The Vodafone Social Media Team

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