Vodafone UK - Walton on Thames Avis 

273
TrustScore 5 sur 5

4,9

11 High Street, KT12 1DG WALTON-ON-THAMES, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

Daryl was extremely helpful and professional throughout. He explained everything as he went along and helped my father and I to obtain the best deal for our home broadband and monthly phone tariffs. W... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I have always had a fantastic experience in the Walton on Thames branch where the staff go out of their way to be helpful and explain things to me. One particular member of the team Amarendra has alwa... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Daryl was super-helpful regarding a smartphone and a wireless charger - BIG thanks for explaining clearly and courteously! I’ve spoken to him previously (about my son’s first mobile plan) - and again... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Amar and Daryl both very knowledgeable..one sorted out our new mobile plan and Daryl sorted out our new broadband They made a daunting experience feel so easy. It's good to know that our local Vo... Voir plus

L'entreprise a répondu


À propos de l'entreprise


Coordonnées de contact

  • 11 High Street, KT12 1DG, WALTON-ON-THAMES, Royaume-Uni

4,9

Excellent

TrustScore 5 sur 5

273 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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4,9

Tous les avis

(273)

40 490 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Amazing service

Amazing service. Daryl was so helpful over my several discovery visits to the shop before I finally committed to which phone and watch I was going to go with. Thank you so much!

11 juillet 2026
Avis spontané
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Réponse de Vodafone UK - Walton on Thames

Hey Blanca,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Daryl was brilliant

Daryl was brilliant. Fixed my issues and ended up saving me a good bit of money too. Thank you!

8 juillet 2026
Avis spontané
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Réponse de Vodafone UK - Walton on Thames

Hey Lucas,

Thanks for the lovely review and fantastic support for Daryl.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Speed and efficiency of Amarendra the…

Speed and efficiency of Amarendra the sales person

8 juillet 2026
Avis spontané
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Réponse de Vodafone UK - Walton on Thames

Hey Michael,

Thanks for the lovely review and fantastic support for Amarendra. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Daryl

Daryl your retail assistant went above and beyond to help me , even with a shop full of customers he stayed calm & polite to everyone. I trust his professionalism will be recognised

18 juin 2026
Avis spontané
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Réponse de Vodafone UK - Walton on Thames

Hey Claire,
Thanks for the lovely review and the fantastic support you’ve shown for Daryl.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Excellent service

Excellent service, really good 5g network in Walton on Thames compared to EE. Staff are very knowledgeable and ready to help

15 juin 2026
Avis spontané
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Réponse de Vodafone UK - Walton on Thames

Hey Rupert,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Im an EE customer but had very poor…

Im an EE customer but had very poor experiwnce when i went there for some tech support. Left dishearted but popped into vodafone just on the off chance and was really gratefull i did as had such a great experience. Will be bring my number to vodafone in tlthe next couple of months

12 juin 2026
Avis spontané
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Réponse de Vodafone UK - Walton on Thames

Hey Aaron,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Amarendra/ Amar from Walton Branch has…

Amarendra/ Amar from Walton Branch has beem fantastic.
Just renewed my contract and he was very thorough and explained things very well.
A pleasure to deal with.

4 juin 2026
Avis spontané
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Réponse de Vodafone UK - Walton on Thames

Hey there,

I'm glad to hear that the store agents were able to resolve the issue. Thank you for the wonderful review and the fantastic support for Amar.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

The experience was great

The experience was great. Daryl was really helpful and gave me the great option of a new phone. He also answered all my questions and was really friendly. I would really recommend coming here anytime.

23 mai 2026
Avis spontané
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Réponse de Vodafone UK - Walton on Thames

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Amarendra was extremely helpful and…

Amarendra was extremely helpful and professional. He kindly assisted me through all of the transactions I needed to complete.

19 mai 2026
Avis spontané
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Réponse de Vodafone UK - Walton on Thames

Hey,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Noté 1 sur 5 étoiles

No complaints about the local staff

No complaints about the local staff. They're just doing what they can with the tools the company gives them. They need to put themselves in the shoes of an elderly customer and understand how soul-destroying the customer experience is.

9 mai 2026
Avis spontané
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Réponse de Vodafone UK - Walton on Thames

Hi Sean,

We’re truly sorry to hear about your experience and completely understand your frustration. It’s deeply concerning that you’ve had to go through this. This is certainly not the level of service or accountability we strive to uphold.

If you would like this to be raised as an official complaint, and you have already spoken to the relevant Teams but not received the resolution you were looking for, please come chat to my team on Facebook at vodafone.uk/2Fpnah or via Instagram at https://ig.me/m/vodafone

Thanks
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Daryl was absolutely brilliant

Daryl was absolutely brilliant. He sorted out my wife issue and transferred all my apps to my new phone. Excellent Service

8 mai 2026
Avis spontané
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Réponse de Vodafone UK - Walton on Thames

Hey Philip,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Thank you Daryl for helping me with my…

Thank you Daryl for helping me with my new phone you are amazing

5 mai 2026
Avis spontané
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Réponse de Vodafone UK - Walton on Thames

Hey Lexley,
Thanks for the lovely review and fantastic support for Daryl.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

New Contract

Recently got a new contract for our business, could not recommend more this branch , Daryl went above and beyond.
Great customer service

5 mai 2026
Avis spontané
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Réponse de Vodafone UK - Walton on Thames

Hey Alex,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Daryl was very helpful great customer…

Daryl was very helpful great customer service, explaining each step of the process. I highly recommend this branch.

27 avril 2026
Avis spontané
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Réponse de Vodafone UK - Walton on Thames

Hey Mr Seex,

Thanks for the lovely review and fantastic support for Daryl.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Daryl was super-helpful regarding a…

Daryl was super-helpful regarding a smartphone and a wireless charger - BIG thanks for explaining clearly and courteously! I’ve spoken to him previously (about my son’s first mobile plan) - and again he gave lots of really helpful advice. Ask for him if you pop in!

18 avril 2026
Avis spontané
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Réponse de Vodafone UK - Walton on Thames

Hey Stel,

Thanks for the lovely review and fantastic support for Daryl.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Daryl our retail adviser, Walton on Thames

Daryl our retail adviser, Walton on Thames branch, made both my husband and I feel at ease with his helpful approach and technical knowledge when we visited this branch to upgrade both of our phones.

It is very refreshing to know that Vodafone employee helpful and friendly and knowledgeable advisors like Daryl.

18 avril 2026
Avis spontané
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Réponse de Vodafone UK - Walton on Thames

Hey there,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Daryl is a star

Daryl, was great helping me with the plan upgrade for both of my numbers. I was kept informed at every stage and treated very kindly. Thank you!

17 avril 2026
Avis spontané
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Réponse de Vodafone UK - Walton on Thames

Hey Oekin,

Thanks for the lovely review and fantastic support for Daryl.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Richard has been a true angel!

16 avril 2026
Avis spontané
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Réponse de Vodafone UK - Walton on Thames

Hey Ellie,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Thank you Richard

Thank you Richard, the service you provided was excellent. Would definitly recommend you and your teams to my family and friends. Richard is the reason why i came as my wife recommended me, she said he is amazing and second that

11 avril 2026
Avis spontané
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Réponse de Vodafone UK - Walton on Thames

Hey Claude,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Staff were lovely!

Staff were lovely!

11 avril 2026
Avis spontané
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Réponse de Vodafone UK - Walton on Thames

Hey Venus,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

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