Vodafone UK - Walton on Thames Avis 

274
TrustScore 5 sur 5

4,9

11 High Street, KT12 1DG WALTON-ON-THAMES, GB


Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Daryl was incredibly helpful, friendly, and professional. He made everything so easy and provided excellent customer service. A real credit to Vodafone.Thanks Daryl.

L'entreprise a répondu

Noté 5 sur 5 étoiles

Daryl was extremely helpful and professional throughout. He explained everything as he went along and helped my father and I to obtain the best deal for our home broadband and monthly phone tariffs. W... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I have always had a fantastic experience in the Walton on Thames branch where the staff go out of their way to be helpful and explain things to me. One particular member of the team Amarendra has alwa... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Daryl was super-helpful regarding a smartphone and a wireless charger - BIG thanks for explaining clearly and courteously! I’ve spoken to him previously (about my son’s first mobile plan) - and again... Voir plus

L'entreprise a répondu


À propos de l'entreprise


Coordonnées de contact

  • 11 High Street, KT12 1DG, WALTON-ON-THAMES, Royaume-Uni

4,9

Excellent

TrustScore 5 sur 5

274 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,9

Tous les avis

(274)

40 694 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Excellent service

Very helpful. Clear and thorough advice and explanations. Very efficient service from Daryl thank you.

20 juin 2025
Avis spontané
Logo de Vodafone UK - Walton on Thames

Réponse de Vodafone UK - Walton on Thames

This is great to hear Reuben, thank you for the review and sharing this feedback for Daryl!

Vodafone Social Media Team

Noté 5 sur 5 étoiles

Amazing Service Overall

Amar helped me when I went in with my mum for an upgrade and gave quick, clear and amazing service. I visited for an upgrade for my iPhone SE up to an iPhone 14 and was pleasantly surprised by the price and how good of a deal it was, ending up paying less than I was for my old phone. Amar is definitely somebody I’d love to have help me again :)

29 mai 2025
Avis spontané
Logo de Vodafone UK - Walton on Thames

Réponse de Vodafone UK - Walton on Thames

Hey Sam,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Excellent help from Daryl.

Excellent help from Daryl.

27 mai 2025
Avis spontané
Logo de Vodafone UK - Walton on Thames

Réponse de Vodafone UK - Walton on Thames

Hi Liz. Thank you for your review for Daryl. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great personal service...

20 mai 2025
Avis spontané
Logo de Vodafone UK - Walton on Thames

Réponse de Vodafone UK - Walton on Thames

Hey Peter,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Daryl was so helpful and friendly

Daryl was so helpful and friendly - and sorted out the problem with my iPhone immediately.

20 mai 2025
Avis spontané
Logo de Vodafone UK - Walton on Thames

Réponse de Vodafone UK - Walton on Thames

Hi Helen. Thank you for your review for Daryl. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Daryl was very pleasant and helpful

Daryl was very pleasant and helpful. Good experience. I will definitely recommend.

9 mai 2025
Avis spontané
Logo de Vodafone UK - Walton on Thames

Réponse de Vodafone UK - Walton on Thames

Hey Abi,
Thanks for the lovely review and fantastic support for Daryl.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great customer service by…

Great customer service by Walton-on-Thames Vodafone. Daryl from Walton helped me out to clear partial payment of my device plan reduce my monthly devices payments He explained cost information and also watch plan series 10. Thinking of getting a watch. thank you Walton team

5 mai 2025
Avis spontané
Logo de Vodafone UK - Walton on Thames

Réponse de Vodafone UK - Walton on Thames

Hey Kavya,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Hammad provided an excellent service

Hammad provided an excellent service. Thank you. Andrei

3 mai 2025
Avis spontané
Logo de Vodafone UK - Walton on Thames

Réponse de Vodafone UK - Walton on Thames

Hey Andrei,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Daryl was super helpful!!!!!!!

Daryl was super helpful!!!!!!!
Very pleased with service

18 avril 2025
Avis spontané
Logo de Vodafone UK - Walton on Thames

Réponse de Vodafone UK - Walton on Thames

Hey Vix,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Richard was truly amazing

Richard was truly amazing. That I and another customer had to comment on how knowledgeable and professional he is. Thank you very much. He is a genius

11 avril 2025
Avis spontané
Logo de Vodafone UK - Walton on Thames

Réponse de Vodafone UK - Walton on Thames

Hey Sara,

Thanks for the lovely review and fantastic support for Richard.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great Customer service

Advisor Amar was incredibly helpful in finding the perfect broadband and SIM plan for my family. He provided excellent information and tailored the options to fit my budget. I’m excited to move forward with the package this week!

14 mars 2025
Avis spontané
Logo de Vodafone UK - Walton on Thames

Réponse de Vodafone UK - Walton on Thames

Thank you for your support and review. It's always lovely to read such nice feedback.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Daryl was brilliant thank you so much…

Daryl was brilliant thank you so much for your help and advice

14 mars 2025
Avis spontané
Logo de Vodafone UK - Walton on Thames

Réponse de Vodafone UK - Walton on Thames

Hi Jez,

Thank you for your review and feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Noté 5 sur 5 étoiles

The team were great

Amar and team were great, been into store recently to get a few bits done as well as a tech. The guys were extremely enthusiastic and very supportive. Just brought my friend in with me today to get some help, she will be coming to Vodafone when her tesco contract finishes. I would recommend the whole team,

7 mars 2025
Avis spontané
Logo de Vodafone UK - Walton on Thames

Réponse de Vodafone UK - Walton on Thames

Hi James. Thank you for your review for Amar and the team. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Outstanding service at Walton on Thames…

Outstanding service at Walton on Thames Vodafone where l have experienced excellent practice.
The incredibly thorough knowledge, skill, understanding and reassurance given, in particular by Amar has been truly appreciated.
He is a tremendous asset to your company maintaining the very highest customer service even when working under the pressures of a full shop of needy customers.

18 février 2025
Avis spontané
Logo de Vodafone UK - Walton on Thames

Réponse de Vodafone UK - Walton on Thames

Hi Lynda,

This is lovely feedback for Amar and the team. Thanks for your kind words and taking your time to share the experience.

We're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Noté 5 sur 5 étoiles

Thank you Richard and Amar for helping…

Thank you Richard and Amar for helping me out getting a mobile and sorting out the cost. I am very much happy to recommend vodafone and Walton store especially for the extraordinary service provided by the agents..

7 février 2025
Avis spontané
Logo de Vodafone UK - Walton on Thames

Réponse de Vodafone UK - Walton on Thames

Hi Andrew. Thank you for your review for both Richard and Amar. It's always lovely to read such great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

A happy experience

Very polite and efficient young man. Hammad listened to all my requests and solved them all. Patient and friendly. A happy experience for me as a client!

29 janvier 2025
Avis spontané
Logo de Vodafone UK - Walton on Thames

Réponse de Vodafone UK - Walton on Thames

Hi Jane,

These are lovely kind words of feedback for Hammad. Thanks for taking your time to support us. If you ever need anything, please send us a message through Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

Noté 5 sur 5 étoiles

Thank you Amar


Thank you Amar, what a star. He is so helpful supportive and professional. I had a great experience visiting the Walton on Thames branch

24 janvier 2025
Avis spontané
Logo de Vodafone UK - Walton on Thames

Réponse de Vodafone UK - Walton on Thames

Hi Nancy. Thank you for your review for Amar. It's always lovely to read such fantastic feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Amar at Vodafone Walton was excellent

Amar at Vodafone Walton was excellent. Having spent so much time online and on the phone to try and upgrade my phone I decided it would be easier in store. Amar was very knowledgeable, helpful and patient. He got me a better deal than I had found online and helped me through the whole process. Very happy!

9 janvier 2025
Avis spontané
Logo de Vodafone UK - Walton on Thames

Réponse de Vodafone UK - Walton on Thames

Hi Adam,

These are lovely kind words of feedback for Amar. Thanks for taking your time to support us. If you ever need anything, please send us a message through Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

Noté 5 sur 5 étoiles

Su-per

Su-per! Thank you for helping and bringing everything more affordable!

5 janvier 2025
Avis spontané
Logo de Vodafone UK - Walton on Thames

Réponse de Vodafone UK - Walton on Thames

Hi Bairam,

Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.

Thanks again, 
Vodafone Social Media Team

Noté 4 sur 5 étoiles

Hammad and Danyl were very helpful with…

Hammad and Danyl were very helpful with my complicated request. Both were courteous, professional and efficient and thorough. They both took their time to explain the agreement answered my questions patiently. Great service!!

19 décembre 2024
Avis spontané
Logo de Vodafone UK - Walton on Thames

Réponse de Vodafone UK - Walton on Thames

Hi S. Dagal,

It's great to see you had such a positive experience with Hammad and Danyl. This is absolutely what we aim for! If you ever need more help, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus