Great experience, I came in to just change my bank details and then Ayaan was so helpful to get me a better deal on my phone contract and setup new broadband. Both discounted. Thanks so much!
L'entreprise a répondu
113 Southside Centre,Wandsworth, SW18 4TQ London, GB
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Great experience, I came in to just change my bank details and then Ayaan was so helpful to get me a better deal on my phone contract and setup new broadband. Both discounted. Thanks so much!
L'entreprise a répondu
Had a great experience at Vodaphone Wandsworth. Got assisted by Farhan and he told me in detail about the plan I went for. He was very helpful and made sure everything was sorted. Would definitely vis... Voir plus
L'entreprise a répondu
I went into Vodafone Wandsworth in Southside shopping centre to ask about roaming for me and the family whilst in Marrakech - I was helped by Ashley who was very friendly and efficient. Whilst sortin... Voir plus
L'entreprise a répondu
Thank you to Waqar at Vodafone in Southside shopping centre for your incredible help. He was amazing in working through all our family phone plans and helping us upgrade handsets and improve our mont... Voir plus
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Écrit par l'entreprise
113 Southside Centre,Wandsworth, SW18 4TQ, London, Royaume-Uni
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Waqar at the Southside branch made my experience very good!!

Réponse de Vodafone UK - Wandsworth
Faraz was a great help today, very efficient and explained my contract clearly to me and made sure I got the best deal possible!

Réponse de Vodafone UK - Wandsworth
Faraz was really competent and offered me great options.

Réponse de Vodafone UK - Wandsworth
Faraz was super helpful and ran through everything with me. Couldn’t have had a better experience.

Réponse de Vodafone UK - Wandsworth
Faraz was extremely kind and helpful; he helped us to understand our upgrades much more than we could have by ourselves, explaining everything patiently and clearly. Thank you!!

Réponse de Vodafone UK - Wandsworth
An amazing service received from Faraz. Very clear and detailed explanations. Couldn’t have been happier with the experience. Faraz was extremely professional and knowledgeable and I had a very complicated issue to sort.
Thank you very much!

Réponse de Vodafone UK - Wandsworth
Faraz helped us sort out our new phone with a great attitude and quick service

Réponse de Vodafone UK - Wandsworth
Nayab was helpful, understanding, patient and explained what options I had and supported to gain the best deal for myself

Réponse de Vodafone UK - Wandsworth
Very helpful and helped me get the best deal for what I require

Réponse de Vodafone UK - Wandsworth
Exceptional service, didn’t try to sell to hard. Very pleased

Réponse de Vodafone UK - Wandsworth
I visited Vodafone today for a new SIM contract and Mr Waqar has served me very well according to my needs. He was polite and friendly I got 5 stars service.

Réponse de Vodafone UK - Wandsworth
Excellent service by Nayab and Faraz, made it all extremely easy.

Réponse de Vodafone UK - Wandsworth
Friendly knowledgeable helpful staff.
Faraz talked us through all our options and came away with a good deal.

Réponse de Vodafone UK - Wandsworth
Went in on a Monday. Ordered my daughters new upgrade. Told to pick up on Wednesday, so went into Southside shopping centre to get. They showed me phone, went to do paperwork, couldn’t book phone out as central office hadn’t done their bit, so they phoned them. We were told to wait 10 minutes for computer to update. Which we did. Still didn’t work. They said couldn’t call back central office as closed 5 minutes ago. Come back tomorrow. Went back Thursday, computers down, told to come back tomorrow. Went back Friday, computers still down. Went back Saturday, computers working but phone still not booked out, decided whilst in the shop, time to complain, staff said they didnt have phone ! So I asked how they called on Wednesday, was told done on computer. A VODAFONE SHOP WITH NO PHONE. Called 191 from my phone, was advised by shop manager to go home and make the call,but didn’t, stayed in shop and made manager speak to complaints. She admitted my phone was in shop and order should be cancelled. Complaints ( in Egypt!) said takes 24 hours to cancel. I asked her to call me on Sunday at noon to confirm it had been done. She did call, but phone not cancelled. She put order in again, I asked her to call again, now one week from original booking. Monday she rang me again, still order not cancelled. This time she said she spoke to her supervisor and it should take 48 hours to cancel a booking. I explained it had been 48 hours, she replied: another 48 hours. In the meantime they had managed to book phone out and I could now collect from shop. Which I no longer wanted. But I went into shop and: guess what: order cancelled. Needless to say the direct debits have not changed. They are still charging me. So another week on phone to Vodafone for monies to be returned. How exciting, as if I’ve got nothing better to do!!
Btw O2 nearly £30 cheaper per month. Same iPhone.

Réponse de Vodafone UK - Wandsworth
Waqar was a great help and very efficient in finding me a new upgraded plan.

Réponse de Vodafone UK - Wandsworth
The service was very helpful the workers name was masroor

Réponse de Vodafone UK - Wandsworth
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