Vodafone UK - Wandsworth Avis 

195
TrustScore 5 sur 5

4,9

113 Southside Centre,Wandsworth, SW18 4TQ London, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

Great experience, I came in to just change my bank details and then Ayaan was so helpful to get me a better deal on my phone contract and setup new broadband. Both discounted. Thanks so much!

L'entreprise a répondu

Noté 5 sur 5 étoiles

Had a great experience at Vodaphone Wandsworth. Got assisted by Farhan and he told me in detail about the plan I went for. He was very helpful and made sure everything was sorted. Would definitely vis... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I went into Vodafone Wandsworth in Southside shopping centre to ask about roaming for me and the family whilst in Marrakech - I was helped by Ashley who was very friendly and efficient. Whilst sortin... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Thank you to Waqar at Vodafone in Southside shopping centre for your incredible help. He was amazing in working through all our family phone plans and helping us upgrade handsets and improve our mont... Voir plus

L'entreprise a répondu


À propos de l'entreprise


Coordonnées de contact

  • 113 Southside Centre,Wandsworth, SW18 4TQ, London, Royaume-Uni

4,9

Excellent

TrustScore 5 sur 5

195 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

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Comment cette entreprise utilise Trustpilot

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4,9

Tous les avis

(195)

40 836 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Waqar at the Southside branch made my…

Waqar at the Southside branch made my experience very good!!

13 octobre 2023
Avis spontané
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Réponse de Vodafone UK - Wandsworth

Hey Georgia,

Thanks for the lovely review and fantastic support for Waqar.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Excellent

Excellent
Thanks

11 octobre 2023
Avis spontané
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Réponse de Vodafone UK - Wandsworth

Hi Neil,

Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or Twitter @VodafoneUK.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Helpful and easy experience

Faraz was a great help today, very efficient and explained my contract clearly to me and made sure I got the best deal possible!

27 septembre 2023
Avis spontané
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Réponse de Vodafone UK - Wandsworth

Hi Harriet,

Thanks for sharing your fabulous feedback for Faraz.
If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X DM: vodafone.uk/3nfdPyY or Instagram: https://ig.me/m/vodafone

Thanks again, Vodafone Social Media team

Noté 5 sur 5 étoiles

Great job Faraz

Faraz was really competent and offered me great options.

23 septembre 2023
Avis spontané
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Réponse de Vodafone UK - Wandsworth

Hey JS,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Faraz was super helpful and ran through…

Faraz was super helpful and ran through everything with me. Couldn’t have had a better experience.

22 septembre 2023
Avis spontané
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Réponse de Vodafone UK - Wandsworth

Hey Ellie,

Thanks for the lovely review and fantastic support for Faraz.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Amazing customer service, really appreciated!!!

Faraz was extremely kind and helpful; he helped us to understand our upgrades much more than we could have by ourselves, explaining everything patiently and clearly. Thank you!!

21 septembre 2023
Avis spontané
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Réponse de Vodafone UK - Wandsworth

Hi Maryam,

Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or Twitter @VodafoneUK.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

An amazing service received from Faraz

An amazing service received from Faraz. Very clear and detailed explanations. Couldn’t have been happier with the experience. Faraz was extremely professional and knowledgeable and I had a very complicated issue to sort.
Thank you very much!

21 septembre 2023
Avis spontané
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Réponse de Vodafone UK - Wandsworth

Hi Victoria,

Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or Twitter @VodafoneUK.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Easy

Easy, quick and helpful.

16 septembre 2023
Avis spontané
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Réponse de Vodafone UK - Wandsworth

Hi Isa,

Thank for leaving such a great review. We're pleased to hear about your recent positive experience. If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW Twitter: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Faraz helped us sort out our new phone…

Faraz helped us sort out our new phone with a great attitude and quick service

16 septembre 2023
Avis spontané
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Réponse de Vodafone UK - Wandsworth

Hi there!

Great to hear Faraz has been able to help and provided a great service! Thank you for taking the time to review.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW Twitter: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Nayab was helpful

Nayab was helpful, understanding, patient and explained what options I had and supported to gain the best deal for myself

10 septembre 2023
Avis spontané
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Réponse de Vodafone UK - Wandsworth

Hey Ian,

Thanks for the lovely review and fantastic support for Nayab.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Very satisfied with service

Very helpful and helped me get the best deal for what I require

4 septembre 2023
Avis spontané
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Réponse de Vodafone UK - Wandsworth

Hi Rosie,

Great to hear about this experience you've had with us, thank you for sharing. We're pleased to hear this.

If you ever need any help, feel free to pop us over a message on Facebook: vodafone.uk/3lCYUxW Twitter: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Noté 5 sur 5 étoiles

Exceptional service

Exceptional service, didn’t try to sell to hard. Very pleased

2 septembre 2023
Avis spontané
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Réponse de Vodafone UK - Wandsworth

It’s great to hear you’ve had a positive experience. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

I visited Vodafone today for a new SIM…

I visited Vodafone today for a new SIM contract and Mr Waqar has served me very well according to my needs. He was polite and friendly I got 5 stars service.

25 août 2023
Avis spontané
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Réponse de Vodafone UK - Wandsworth

Hi Rana. Thank you for your review. It's always lovely to read such fab feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
Twitter - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Excellent service by Nayab and Faraz

Excellent service by Nayab and Faraz, made it all extremely easy.

21 août 2023
Avis spontané
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Réponse de Vodafone UK - Wandsworth

Hi Eamon. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
Twitter - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Friendly knowledgeable helpful staff.

Friendly knowledgeable helpful staff.

Faraz talked us through all our options and came away with a good deal.

13 août 2023
Avis spontané
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Réponse de Vodafone UK - Wandsworth

Hey Jonathan,

Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Noté 1 sur 5 étoiles

Nightmare 17 to 24 july and not out the woods yet!!

Went in on a Monday. Ordered my daughters new upgrade. Told to pick up on Wednesday, so went into Southside shopping centre to get. They showed me phone, went to do paperwork, couldn’t book phone out as central office hadn’t done their bit, so they phoned them. We were told to wait 10 minutes for computer to update. Which we did. Still didn’t work. They said couldn’t call back central office as closed 5 minutes ago. Come back tomorrow. Went back Thursday, computers down, told to come back tomorrow. Went back Friday, computers still down. Went back Saturday, computers working but phone still not booked out, decided whilst in the shop, time to complain, staff said they didnt have phone ! So I asked how they called on Wednesday, was told done on computer. A VODAFONE SHOP WITH NO PHONE. Called 191 from my phone, was advised by shop manager to go home and make the call,but didn’t, stayed in shop and made manager speak to complaints. She admitted my phone was in shop and order should be cancelled. Complaints ( in Egypt!) said takes 24 hours to cancel. I asked her to call me on Sunday at noon to confirm it had been done. She did call, but phone not cancelled. She put order in again, I asked her to call again, now one week from original booking. Monday she rang me again, still order not cancelled. This time she said she spoke to her supervisor and it should take 48 hours to cancel a booking. I explained it had been 48 hours, she replied: another 48 hours. In the meantime they had managed to book phone out and I could now collect from shop. Which I no longer wanted. But I went into shop and: guess what: order cancelled. Needless to say the direct debits have not changed. They are still charging me. So another week on phone to Vodafone for monies to be returned. How exciting, as if I’ve got nothing better to do!!
Btw O2 nearly £30 cheaper per month. Same iPhone.

17 juillet 2023
Avis spontané
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Réponse de Vodafone UK - Wandsworth

Hi Tatiana,

Thanks for taking the time to leave your review. I'm sorry for the experience you've had when upgrading your daughters phone. We always strive to improve in every part of our business and receiving feedback will help us to achieve this. If there is anything that we can help you with, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Waqar was a great help and very…

Waqar was a great help and very efficient in finding me a new upgraded plan.

6 août 2023
Avis spontané
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Réponse de Vodafone UK - Wandsworth

Hey Anthony,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

The service was very helpful the…

The service was very helpful the workers name was masroor

9 juillet 2023
Avis spontané
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Réponse de Vodafone UK - Wandsworth

Hi Marsida. Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
Twitter - https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Waqar was amazing!

3 juillet 2023
Avis spontané
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Réponse de Vodafone UK - Wandsworth

Hey Nikolay,

Thanks for the lovely review and fantastic support for Waqar.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Thx to waqar my service when smoothly

21 juin 2023
Avis spontané
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Réponse de Vodafone UK - Wandsworth

Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

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