Vodafone UK - Weymouth Avis 

136
TrustScore 5 sur 5

4,9

80 St Mary's Street, DT4 8PJ Weymouth, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

Had an amazing experience! All staff were very friendly and helpful, Joshua really helped us and made it very easy to change over! appreciate you guys!

L'entreprise a répondu

Noté 5 sur 5 étoiles

Josh has been outstanding. He has shown that he is not only competent in his field by explaining processes in a way that is clear to the uninitiated in technology , but also to do so in a way that is... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Alexander and his team were excellent. Alex dealt with me himself and was very professional curtious and knowledgeable. It didn’t take him long to sort out all my request and l also decided to subsc... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Thank you to Amanda for all her knowledge and patience with me, I've not purchased a phone or made a contract in a few years so I felt completely clueless going in and quite indesicive about what I... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Opérateur de réseau mobile
  2. Magasin de téléphonie mobile
  3. Fournisseur de connexion internet
  4. Service internet et téléphone
  5. Entreprise de télécommunications

À propos de Vodafone UK - Weymouth

Écrit par l'entreprise

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Coordonnées de contact

  • 80 St Mary's Street, DT4 8PJ, Weymouth, Royaume-Uni

4,9

Excellent

TrustScore 5 sur 5

136 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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4,9

Tous les avis

(136)

40 419 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Sarah is always helpful in store

Sarah is always helpful in store

13 janvier 2025
Avis spontané
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Réponse de Vodafone UK - Weymouth

Hi Newey,

It's great to hear your feedback, thank you for reviewing.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Noté 5 sur 5 étoiles

Good service from Sarah today thankyou

Good service from Sarah today thankyou

13 janvier 2025
Avis spontané
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Réponse de Vodafone UK - Weymouth

Hi M.

It's great to hear your feedback, thank you for reviewing.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Noté 5 sur 5 étoiles

Excellent service from Sarah

Excellent service from Sarah

5 janvier 2025
Avis spontané
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Réponse de Vodafone UK - Weymouth

Hi Hazel,

Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.

Thanks again, 
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great experience

What a great experience when upgrading my new phone such friendly helpful staff

15 décembre 2024
Avis spontané
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Réponse de Vodafone UK - Weymouth

Hello,

Thanks for the feedback and support, we really appreciate it!

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Alex in vodafone

Was served today by Alex in Weymouth branch.very helpful and polite advised me and transferred All my info from old to new handset. excellent service

14 décembre 2024
Avis spontané
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Réponse de Vodafone UK - Weymouth

Thank you for your support and review. It's always lovely to read such nice feedback.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great Service

Didn't have to wait, reduced outgoings, upgraded mobile WiFi and hopefully I'll get a new phone in the New Year sale!

25 novembre 2024
Avis spontané
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Réponse de Vodafone UK - Weymouth

Thank you for your review Ray. It's always good to read such complimentary feedback for one of our team.
Thanks again, The Vodafone Social Media Team

Noté 5 sur 5 étoiles

Very happy

Very happy. Showed me how to remove a block from my phone and got my board and cost down.

25 novembre 2024
Avis spontané
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Réponse de Vodafone UK - Weymouth

HiAngela It's great to see were able to help get the block off your phone.
Thanks for your feedback, The Vodafone Social Media Team

Noté 1 sur 5 étoiles

Very disappointed with Vodaphone…

Very disappointed with Vodaphone upgrade experience, due to collect my new phone, told unable to due to processing error on Vodaphone side. Very unhelpful, Raised complaint with Customer Services told to call store. No one answering the phone. Would not recommend.

23 novembre 2024
Avis spontané
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Réponse de Vodafone UK - Weymouth

Hello, Chrissie,

It's disappointing to hear about the issues which you've had in collecting your new phone, as it's our aim to make things as straight-forward as possible.

If you'd like us to look into this further, please reach out to our Social Media Team via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Highly recommend

Great staff really quick easy to talk to.and very helpful

9 novembre 2024
Avis spontané
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Réponse de Vodafone UK - Weymouth

Hi Kirsty,

Thanks for taking the time to review, and sharing this feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Noté 5 sur 5 étoiles

Alex was great got my phone upgraded…

Alex was great got my phone upgraded and transferred my data

2 novembre 2024
Avis spontané
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Réponse de Vodafone UK - Weymouth

Hello, William,

Thanks for the feedback and support, we really appreciate it!

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Very helpful staff

As always, the staff at Weymouth were very helpful, efficient and patient.

24 octobre 2024
Avis spontané
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Réponse de Vodafone UK - Weymouth

Hey Avril, Thanks for your lovely feedback for our Weymouth team It 's great to see they're so helpful and patient while you make your decision.
Thanks again, The Vodafone Social Media Team

Noté 5 sur 5 étoiles

Mark and Mya have helped me organise my…

Mark and Mya have helped me organise my Broadband and Mobile phone contracts.

25 octobre 2024
Avis spontané
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Réponse de Vodafone UK - Weymouth

Hi Amanda,

Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.

Thanks again, 
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Excellent service from Mya

Excellent service from Mya, sorted all the problems out,

12 octobre 2024
Avis spontané
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Réponse de Vodafone UK - Weymouth

Hi Linda,

Thank you for taking the time to leave us a 5 star review! We're glad you had such a positive experience with Mya and the problems have been sorted.

Thanks,
The Vodafone Social Media Team

Noté 5 sur 5 étoiles

Staff very helpful and kind.

6 octobre 2024
Avis spontané
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Réponse de Vodafone UK - Weymouth

Hi David. Thank you for your review for the team. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Incredibly thorough and professional…

Incredibly thorough and professional service fixed the issue with a smile and skill.

Very known staff and friendly to boot

19 septembre 2024
Avis spontané
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Réponse de Vodafone UK - Weymouth

HI Bryn,

Thanks for taking the time to review and sharing this feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Noté 5 sur 5 étoiles

Very happy with Vodafone weymouth

Very happy with Vodafone weymouth. Fixed my phone

18 septembre 2024
Avis spontané
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Réponse de Vodafone UK - Weymouth

Thanks for your 5 star review Sandra! If you ever need help, just pop our team message on X - vodafone.uk/3LXh2xl Facebook - vodafone.uk/3lCYUxW or Instagram - https://ig.me/m/vodafone We'd be happy to assist 🙂 Thanks, Vodafone Social Media Team

Noté 5 sur 5 étoiles

Visited the Weymouth branch of Vodafone…

Visited the Weymouth branch of Vodafone as I was tired of having no signal with my current provider. I had heard good things about Vodafone’s signal so I wanted to switch. I was served by Sarah who was very knowledgeable and talked me through all my options. She was very thorough and ensured I left the store with the best deal possible. Thank you so much Sarah and will definitely be back!

7 septembre 2024
Avis spontané
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Réponse de Vodafone UK - Weymouth

Hi Becky,

Thank you for taking the time to review and share this feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Noté 5 sur 5 étoiles

Very happy

Very happy, thank you

30 août 2024
Avis spontané
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Réponse de Vodafone UK - Weymouth

Hey Anne,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Vodafone Weymouth⭐️⭐️⭐️⭐️⭐️



I recently had cause to make one of those emergency stressful visits to my local Vodafone store. The kind where you need to sort a new device and yet panic about the cost and what that entails. And having had previous bad experiences I can only describe my mindset as one of utter dread and dismay.
Wow. What can I say!?
I was sat down by the most lovely young lady called Sarah and she not only resolved my issue (running through extensive options) but went above and beyond in managing my general state as a stressed and crying fully grown adult!!!
She was bloomin brilliant.
Fast forward a day and I encountered big problems setting up my new phone and transferring data. It flummoxed us both. It took hours to investigate and resolve and yet she did so with so much patience, reassurance and kindness.
I have since popped into store a few more times with minor technical queries and each and every time I left feeling happy, 100% reassured and with all my issues resolved.
Never ever have I experienced such incredible service. And her level of human kindness was nothing short of humbling.
This young lady deserves a pay rise. At the very least, recognition and credit for having made a difference to my world.
What a star.

Credit also to an equally as helpful and kind chap named Alex.
He was involved also - filling in on my ongoing tech issues in Sarah's absence.
He even offered me a tissue to wipe away my stressed tears.

Such service. Thank you!!

6 juillet 2024
Avis spontané
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Réponse de Vodafone UK - Weymouth

Hi Esther. Thank you for your review for both Sarah and Alex. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Very helpful

Amanda was very helpful and patient with us both.
Went through everything with us and explained very wellbefore we signed up for new contract.

6 juillet 2024
Avis spontané
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Réponse de Vodafone UK - Weymouth

It’s great to hear you’ve had a positive experience. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

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