Served by Alyssa at the Grand Arcade Wigan store. Really patient, friendly and knowledgeable service, very happy with our upgrades. Always been with Vodafone and happy to remain! Thank you, Martin, Li... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUnit 33,Grand Arcade, WN1 1UG Wigan, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
I went into the shop and asked advise from Alyssa , I then returned 2 days later and she remembered me and what I wanted them we sat down and she organised everything .Such a calm and pleasant young l... Voir plus
L'entreprise a répondu
I visited Vodafone Wigan today and did an upgrade and new home broadband I was helped by Justyna who was absolutely brilliant. She was very informative and patient. The manager Alex came over quite of... Voir plus
L'entreprise a répondu
I went in today and spoke to katie, she was a lovely member of staff who helped me take out a new contract. She gave me all the information i needed and was very helpful and i was really happy with t... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Opérateur de réseau mobile
- Magasin de téléphonie mobile
- Fournisseur de connexion internet
- Service internet et téléphone
- Entreprise de télécommunications
À propos de Vodafone UK - Wigan
Écrit par l'entreprise
Coordonnées de contact
Unit 33,Grand Arcade, WN1 1UG, Wigan, Royaume-Uni
4,8
Excellent
236 avis
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Les gens ont aussi consulté
Really happy with the service today
Really happy with the service today, had an issue with my SIM card sorted straight away no problem. Abby offered to have a look at my contract as she could get it cheaper for me without being asked. This has also now been sorted Thankyou very much Abbreviated lovely friendly and helpful..
11 mars 2026
Avis spontané
Réponse de Vodafone UK - Wigan
Hey there,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I visited your store in Wigan
I visited your store in Wigan. I wanted to renew my contract and was greeted by a very friendly employee called Tom. I would like to thank him very much for the great service.
8 mars 2026
Avis spontané
Réponse de Vodafone UK - Wigan
Hey Tanya,
Thanks for the lovely review and fantastic support for Tom.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Réponse de Vodafone UK - Wigan
Hi Daniel,
Your kind words mean so much—thank you for sharing this wonderful review!
If there’s ever anything you need, our Social Media team is just a message away. Feel free to reach out to us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We’re always here to help!
Thanks again,
Vodafone Social Media Team
Réponse de Vodafone UK - Wigan
Hey Dale,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Réponse de Vodafone UK - Wigan
Hey Ben,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Super Staff!!!
The staff in the Wigan store were so helpful……..nothing too much trouble.
15 février 2026
Avis spontané
Réponse de Vodafone UK - Wigan
Hey Ann,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Very helpful and explained everything…
Very helpful and explained everything thoroughly.
1 février 2026
Avis spontané
Réponse de Vodafone UK - Wigan
Hey Andrew,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Tom the manager of Wigan store was…
Tom the manager of Wigan store was great, listened, didn't try to push a more expensive one on me.
31 janvier 2026
Avis spontané
Réponse de Vodafone UK - Wigan
Hey Nicola,
Thanks for the lovely review and fantastic support for Tom.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Had a really good experience
Had a really good experience. I spoke with Abigail who helped me to get a new phone and contract, she made everything really clear and easy.
23 décembre 2025
Avis spontané
Réponse de Vodafone UK - Wigan
Hey Danielle,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Callus was excellent with the transfer…
Callus was excellent with the transfer of sims and new phone deal and with renewing mobile wifi account aswell
17 janvier 2026
Avis spontané
Réponse de Vodafone UK - Wigan
Hey Jeff,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Réponse de Vodafone UK - Wigan
Hey Janet,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great Service
I had a really positive experience getting my new phone contract. Tom was friendly, knowledgeable, and made the whole process quick and stress-free. He took the time to explain my options clearly and helped me find the best deal for my needs. Excellent customer service - highly recommend!
14 janvier 2026
Avis spontané
Réponse de Vodafone UK - Wigan
Hey Meg,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Friendly, helpful staff
Approached by a friendly member of staff and explored best options, very happy with the service
10 janvier 2026
Avis spontané
Réponse de Vodafone UK - Wigan
Hey Jen,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Réponse de Vodafone UK - Wigan
Hey Cristina,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Callum
Callum was amazing, very knowledgeable about the products and also upgraded our sims.
16 décembre 2025
Avis spontané
Réponse de Vodafone UK - Wigan
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Callum was amazing today helping us get…
Callum was amazing today helping us get a new phone today. He talked us through all the options and found the best deal for us today. Very happy with the service
11 décembre 2025
Avis spontané
Réponse de Vodafone UK - Wigan
Hey Sarah,
Thanks for the lovely review and fantastic support for Callum.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Hi Gavin,
Hi Gavin,
I came to your shop (Grand Arcade Wigan) for top up my sim plan on 9/12. Eventually, my wife and I changed to monthly plan (24 months) and you gave anothor sim card for us to use it temporarily. And you said our original numbers will be resume normal on 10/12. However, my number is doesn't work till now. Could you give me a call to ny wife to fix it? My wife number: 077519110398.
9 décembre 2025
Avis spontané
Réponse de Vodafone UK - Wigan
Hello Anthony,
I'm really sorry to hear our customer service didn't meet your expectations. We strive to be helpful, and this isn't the experience we want for you.
Please reach out to us with more details so we can understand what happened and make things right. You can speak with our LiveChat Advisors - vodafone.uk/2LCJiTm or give us a call on 191 from your Vodafone mobile or 0333 304 0191 from your landline or any other network provider.
You can also chat to my team on Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks,
Vodafone Social Media Team
Réponse de Vodafone UK - Wigan
Hey Adam,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I wanted to change service provider
I wanted to change service provider. Justina was very helpful and helped with the change of numbers as well
6 décembre 2025
Avis spontané
Réponse de Vodafone UK - Wigan
Hey Anthony,
Thanks for the lovely review and fantastic support for Justina.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Callum
Callum
Was excellent explaining everything very clear and was very helpful
22 novembre 2025
Avis spontané
Réponse de Vodafone UK - Wigan
Hey Paul,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
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