Vodafone UK - Wilmslow Avis 

229
TrustScore 5 sur 5

4,9

42 Grove Street,Wilmlsow, SK9 1DS Cheshire, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

Leon is such a personable, friendly and clever guy. Nothing is too much trouble for him, has helped me on several occasions with tech and packages for my phone and broadband. Highly recommend him and... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The staff in the Wilmslow store go above and beyond to solve any technical issues. They are reassuring and you get fantastic help and support should you need it. Nothing is too much trouble. Was with... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Leon was completely amazing as always! Very helpful and knowledgeable I really appreciate having this Vodafone store on the high street I’ve been a Vodafone customer for may years Hele... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Went into your wilmslow store after having spent AGES online talking Vodafone bots or people in the chat. Your excellent store manager Paddy got the eSIM transferred and working in five minutes! Ex... Voir plus

L'entreprise a répondu


À propos de l'entreprise


Coordonnées de contact

  • 42 Grove Street,Wilmlsow, SK9 1DS, Cheshire, Royaume-Uni

4,9

Excellent

TrustScore 5 sur 5

229 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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4,9

Tous les avis

(229)

42 916 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Vodafone Wilmslow

Christine , Jake and Leno where very helpful and friendly. They made the hole process fun and easy great customer service

21 novembre 2024
Avis spontané
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Réponse de Vodafone UK - Wilmslow

Hi Scott,

It's great to hear your feedback, thank you for taking the time to review.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Noté 5 sur 5 étoiles

Vodafone Wilmslow team

The team at Vodafone Wilmslow branch have been brilliant recently, helping me sort out my contract to a much better value option, choose a suitable first phone for my daughter and set her up on my account, and to try and work out how to separate my joint Apple ID account. In particular Jake has gone beyond expectations to help advise me on phone and account options, but everyone I’ve spoken to in recent weeks has been lovely and really kind.

9 novembre 2024
Avis spontané
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Réponse de Vodafone UK - Wilmslow

Thank you for your support and review. It's always lovely to read such nice feedback.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Excellent customer service from Jake

Jake at the Wilmslow store was excellent helping my elderly mother to review her existing mobile package and then the following day he helped us to resolve a separate problem that came to light. He was very professional, helpful and patient. Highly recommend. Thank you

31 octobre 2024
Avis spontané
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Réponse de Vodafone UK - Wilmslow

Hey Dawn,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

The store manager Jake was really…

The store manager Jake was really helpful and assisted me with my problems very quickly

30 octobre 2024
Avis spontané
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Réponse de Vodafone UK - Wilmslow

Hi Nasira,

Thank you for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us in store.

Thanks,
The Vodafone Social Media Team

Noté 5 sur 5 étoiles

Chrissy was very helpful and…

Chrissy was very helpful and professional

22 octobre 2024
Avis spontané
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Réponse de Vodafone UK - Wilmslow

Hi Mr Ford,

Thank you for taking the time to review and sharing this feedback for Chrissy.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great service and super helpful staff

22 octobre 2024
Avis spontané
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Réponse de Vodafone UK - Wilmslow

Hi Tim,

Thank you for your review and feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Noté 5 sur 5 étoiles

Excellent

Excellent - Leon so friendly , knowledgeable and helpful 💯
Thank you for your help

19 octobre 2024
Avis spontané
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Réponse de Vodafone UK - Wilmslow

Hi Caroline,

Thank you for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us.

Thanks,
The Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great experience!

Leon really helpful in store. We have just upgraded 2 iPhones and he patiently went through all the numbers with us. Didnt feel rushed. Nice to speak and deal with someone in person instead of online or over the phone/call centre.

4 octobre 2024
Avis spontané
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Réponse de Vodafone UK - Wilmslow

Hello, Mandy,

It's great to hear that you received a 5 star service from Leon! Thanks for taking the time to provide feedback on this.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 1 sur 5 étoiles

Very rude and unhelpful

Very rude and unhelpful. I attended store with my new baby to sort out my phone contract. I was spoken to very poorly and left the store upset. After many long years as a Vodafone customer I will not be renewing my contract after this experience.

1 octobre 2024
Avis spontané
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Réponse de Vodafone UK - Wilmslow

Hi Amanda, I'm sorry to hear about this experience you had in the store, please reach out to us by following the below links, so we can raise this and get it investigated:
Facebook - http://vodafone.uk/3lCYUxW or X - http://vodafone.uk/3LXh2xl.

Thanks,
The Vodafone Social Media Team

Noté 5 sur 5 étoiles

Chrissie sorted us right out !

Chrissie sorted us right out !

28 septembre 2024
Avis spontané
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Réponse de Vodafone UK - Wilmslow

I’m glad you had a positive experience thank you for sharing it with us. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Very helpful and informative.

Very helpful and informative.

28 septembre 2024
Avis spontané
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Réponse de Vodafone UK - Wilmslow

It’s great to hear you’ve had a positive experience. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Really helpful staff and service

Really helpful staff and service

12 septembre 2024
Avis spontané
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Réponse de Vodafone UK - Wilmslow

Hi Madeline,

Thanks for sharing your kind words and feedback for our Wilmslow store. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB – X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

Noté 5 sur 5 étoiles

Leon was a great help in store

Leon was a great help in store. Very efficient and went out of his way to make sure we could take away what we wanted on the day.

6 septembre 2024
Avis spontané
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Réponse de Vodafone UK - Wilmslow

Hey Arron,

Thanks for letting us know what an amazing job Leon did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Thank you Leon!

Thank you Leon at the Wilmslow branch for all your effort and advice in purchasing my new phone.
Amazing customer service.

5 septembre 2024
Avis spontané
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Réponse de Vodafone UK - Wilmslow

Hi Fee,

Thank you so much for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us and the great customer service provided by Leon.

If you do ever need anything in the future, please reach out to us by following the below links:
Facebook - http://vodafone.uk/3lCYUxW or X - http://vodafone.uk/3LXh2xl.

Thanks,
The Vodafone Social Media Team

Noté 5 sur 5 étoiles

Had/having huge issues with my sim…

Had/having huge issues with my sim which Chrissy amazingly managed to help with. Not entirely sorted yet but at least with Chrissy working on it, i now have the confidence al could be okay.

2 septembre 2024
Avis spontané
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Réponse de Vodafone UK - Wilmslow

Hi Benny,

This is lovely feedback for Chrissy. Thanks for your kind words and taking your time to share the experience.

We're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Noté 5 sur 5 étoiles

Very helpful

Very helpful

20 août 2024
Avis spontané
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Réponse de Vodafone UK - Wilmslow

Hi Georgina,

Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.

Thanks again, Vodafone Social Media Team

Noté 5 sur 5 étoiles

Leon was super helpful in helping to…

Leon was super helpful in helping to select the right handset and plan for my needs

14 août 2024
Avis spontané
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Réponse de Vodafone UK - Wilmslow

Hi Felicity! I'm glad Leon was able to assist you with your new phone. Please click here for our device guides to ensure you're all set up as you should be: https://deviceguides.vodafone.co.uk/. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.

Thanks, Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great lads who are helpful and…

Great lads who are helpful and knowledgable and seemingly fair and reasonable

14 août 2024
Avis spontané
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Réponse de Vodafone UK - Wilmslow

Hi there,

Thanks for sharing your fabulous feedback! If you need any help in the future, please message us on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Noté 5 sur 5 étoiles

Really friendly staff and helpful

Really friendly staff and helpful. Went through everything I needed and comparisons across two phones and plans. Great service xx

25 juillet 2024
Avis spontané
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Réponse de Vodafone UK - Wilmslow

Hi. Thank you for your review for the team. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 4 sur 5 étoiles

Leon at Wilmslow was patient

Leon at Wilmslow was patient, helpful, took the time and trouble to understand what we wanted and how best to help us and knowledgeable. 15.07.2024

15 juillet 2024
Avis spontané
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Réponse de Vodafone UK - Wilmslow

Hi Janice,

Thanks for your positive feedback regarding your experience with Leon.

If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team

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