Second time I have visited vodafone in winchester. The 2nd visit was based on the excellent customer service received from Alex. Again today, Alex went above and beyond his regular remit! Well done A... Voir plus
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125 High Street, SO23 9AS Winchester, GB
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Second time I have visited vodafone in winchester. The 2nd visit was based on the excellent customer service received from Alex. Again today, Alex went above and beyond his regular remit! Well done A... Voir plus
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Hannah was very friendly, professional and super helpful. She was clear in what options we had for upgrades and airtime. Her manager Maddie also helped as we were upgrading two devices. She was also... Voir plus
L'entreprise a répondu
We are in our seventies and not very good at IT/phones etc. Hannah was absolutely wonderful with her help, very patient and sorted a complicated situation out for us with good humour and tolerance. Ma... Voir plus
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Harvey was brilliant - sorted out a new contract phone & an upgrade for us. Explained options clearly & was lovely enough to set up our mum’s phone for her, including her photo of Dad as her screensav... Voir plus
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Écrit par l'entreprise
125 High Street, SO23 9AS, Winchester, Royaume-Uni
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James in Winchester store was patient and helpful in using the online system that was defeating me by myself.

Réponse de Vodafone UK - Winchester

Réponse de Vodafone UK - Winchester
Second time I have visited vodafone in winchester. The 2nd visit was based on the excellent customer service received from Alex.
Again today, Alex went above and beyond his regular remit! Well done Alex you made what seemed incredibly difficult very easy! Thank you

Réponse de Vodafone UK - Winchester
We are in our seventies and not very good at IT/phones etc. Hannah was absolutely wonderful with her help, very patient and sorted a complicated situation out for us with good humour and tolerance. Many thanks.

Réponse de Vodafone UK - Winchester
Had a lot of issue with switching my iPhone to the new one but the team in Winchester were super helpful and patient!

Réponse de Vodafone UK - Winchester
Hannah was very friendly, professional and super helpful. She was clear in what options we had for upgrades and airtime. Her manager Maddie also helped as we were upgrading two devices. She was also very helpful, friendly and professional.
Both members of staff made the all process painless. Well done.

Réponse de Vodafone UK - Winchester
Maddie at your Winchester branch was very personable, extremely knowledgeable and efficient. Very grateful for her help in sorting out my connectivity issues

Réponse de Vodafone UK - Winchester
Archie and Maddie were fantastic. Very knowledgeable and got a competitive deal and Maddie set up my new device for me. Excellent service all round. Very happy.

Réponse de Vodafone UK - Winchester
Max was the epitome of professionalism- a consummate ambassador for Vodafone you should promote him. Very professional indeed !!

Réponse de Vodafone UK - Winchester
James the retail assistant was very attentive and helpful with an urgent WiFi issue - thank you!

Réponse de Vodafone UK - Winchester
Hannah at the Winchester branch went above and beyond to advise us and then expertly set up our new iPhones.
Grateful thanks x

Réponse de Vodafone UK - Winchester
James was very helpful and helped me with looking at a new phone. I wasn’t sure what to pick and he took the time to explain it all to me.

Réponse de Vodafone UK - Winchester
Archie was very professional and friendly when serving us today.He had great knowledge and nothing was too much trouble when we asked questions.I am very pleased with what he has done for us today,Thank you

Réponse de Vodafone UK - Winchester
Fantastisic service from Arhcie and all them staff.
Second time using Winchester branch and will use them again .

Réponse de Vodafone UK - Winchester
Fabulous service from Hannah. Went in to upgrade 1 device and ended up saving money across 4 contracts.

Réponse de Vodafone UK - Winchester
Hannah was very helpful and helped me with setting up my phone. Lovely staff and lovely team. Thank you for your help!

Réponse de Vodafone UK - Winchester
Hannah B in the Winchester branch was absolutley fantastic. Welcoming , friendly and professional .I don’t enjoy shopping and she made this a pleasant experience . Thank you Hannah.

Réponse de Vodafone UK - Winchester
Bought phone for 93 year old step mother
Max super helpful

Réponse de Vodafone UK - Winchester
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