Dominika at Vodafone in Wisbech was absolutely fantastic. I wanted help setting up my new SIM. She was friendly, patient and extremely helpful throughout the whole process. She took the time to expla... Voir plus
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U17 Horsefair Centre, PE13 1AR Wisbech, GB
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Dominika at Vodafone in Wisbech was absolutely fantastic. I wanted help setting up my new SIM. She was friendly, patient and extremely helpful throughout the whole process. She took the time to expla... Voir plus
L'entreprise a répondu
Richard at Wisbech Vodafone has been absolutely fantastic with helping me sort out my in laws account. He has gone above and beyond. A credit to your company!
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Today I wanted to do a data transfer for my phone. The person I spoke to last week was not in today so instead I came to Dominika. She introduced herself & got to work quickly, I came back to pick up... Voir plus
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Richard did a brilliant job! I only called in to casually enquire about broadband upgrade options, but came away with both mine and my parents’ internet and mobile packages thoroughly overhauled - bet... Voir plus
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Écrit par l'entreprise
U17 Horsefair Centre, PE13 1AR, Wisbech, Royaume-Uni
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I called into the shop to ask about getting two new phones. I asked about one type, a slightly newer version than ours. Two specific questions...does it have wireless charging, the answer an emphatic yes. I asked if I could come in next week so they could get them in and set them up for me... what is total price... they told me and said they could do everything in 15 minutes. 1 hour 20 later, he only managed to order the phones. We called in, then they tried charging an extra £25 per phone to set up when the person doing the order never mentionedit..despite that being a specific thing i wanted. I took them to do myself... and now find out no wireless charging on that model. The feature i wanted... they just answered without any care to get the purchase. Lack of knowledge, just selling without any care, very disappointed...I have been with Vodafone 30 years. Time to change and never go to the shop again.

Réponse de Vodafone UK - Wisbech
Great service in store. Gave me lots of information about services, handsets and plans.
Thank you to Bliss
Highly recommend

Réponse de Vodafone UK - Wisbech
I saved a small fortune on my home broadband thanks to Richard at my local Vodafone store

Réponse de Vodafone UK - Wisbech
Aimee was awesome, she evaluated my needs and recommended a contract that would save me money compared to my previous network. My new handset is much quicker than the last. Will be going back to have my partners phone sorted.

Réponse de Vodafone UK - Wisbech
I had the pleasure of discussing and discovering various deals that combine different products, offering exceptional value for my money. The in-store experience was outstanding—clean, organized, and staffed by friendly faces. The quality of service has been consistently excellent for over a month, with no issues encountered. I attribute this to Plamen, whose dedication brings significant benefits to the company. Always cheerful and ready to assist, Plamen’s attentiveness was evident today when I needed to check on something and decided to leave this message. I hope that the current standards continue to improve over time.

Réponse de Vodafone UK - Wisbech
Richard did a brilliant job! I only called in to casually enquire about broadband upgrade options, but came away with both mine and my parents’ internet and mobile packages thoroughly overhauled - better services but for an even lower price than before! Richard was helpful, courteous, and worked swiftly - knowing I was on my lunch break, and needed to get back.

Réponse de Vodafone UK - Wisbech
The adviser Plamen, show understanding and compassion and dealt with me in profesional manner, thanks Vodafone

Réponse de Vodafone UK - Wisbech
Plamen was amazing, good deal, very good price, will recommend to all my mates

Réponse de Vodafone UK - Wisbech

Réponse de Vodafone UK - Wisbech
Richard was excellent his customer service is a credit to the team

Réponse de Vodafone UK - Wisbech
Richard was excellent and extremely helpful. Really helped me understand what I needed can't thank him enough

Réponse de Vodafone UK - Wisbech
Very friendly, well mannered and knowledgeable. Great customer service.
I think her name was Amy.

Réponse de Vodafone UK - Wisbech
Nick gave very good service and sorted my phone and saved me money. Very happy!

Réponse de Vodafone UK - Wisbech
Aimee was brilliant very helpful, very professional would absolutely recommend her! Thank you 😊

Réponse de Vodafone UK - Wisbech
Recently upgraded my phone.
Really happy with Steve’s customer service.
Talked me through everything. I will always choose Vodafone over anyone else.

Réponse de Vodafone UK - Wisbech
Aimée instantly knew why my phone wouldn't connect to 5G and knew exactly how to fix it. It now works flawlessly when i go into an area with 5G signal. Perfect customer assistance.

Réponse de Vodafone UK - Wisbech
Nick in store was very helpful today. Managed to save me money which is a great change. Thanks Nick!

Réponse de Vodafone UK - Wisbech
Re my recent change of broadband provider to Vodafone. Richard was extremely patient with a somewhat elderly customer and explained everything in detail. Very pleasant to deal with and everything has happened as stated. Great.

Réponse de Vodafone UK - Wisbech
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