Great customer service from Azlan in Vodafone Witney today. My disabled brother is due to have broadband installed in 48 hours (Friday) and the DPD driver failed to deliver the router to his property... Voir plus
L'entreprise a répondu
Unit 10 The Woolgate Centre, OX28 6AP Witney, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Great customer service from Azlan in Vodafone Witney today. My disabled brother is due to have broadband installed in 48 hours (Friday) and the DPD driver failed to deliver the router to his property... Voir plus
L'entreprise a répondu
An attendant was free when we arrived so we didn't have to wait to speak to a representative. Azlan provided excellent customer service. He was very polite, patient, friendly and helpful. He renewed m... Voir plus
L'entreprise a répondu
This review is specifically for Azlan at the Witney branch, who was exceptionally helpful, friendly and informative. Especially for those of us of a certain age who are a bit slow with the latest tech... Voir plus
L'entreprise a répondu
I went to collect a new iphone I'd ordered from a promo call from (Vodafone) and was told it was a sophisticated scam. The team immediately took action and reported it on my phone and advised I blocke... Voir plus
L'entreprise a répondu
Écrit par l'entreprise
Unit 10 The Woolgate Centre, OX28 6AP, Witney, Royaume-Uni
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
What an amazing experience we received from Todor at the Witney store. Thanks for making it easy

Réponse de Vodafone UK - Witney
Re: Sadat Sales Advisor VodafoneBranchWitney/Friday 22 August 2025/9am
I'm afraid I made a bit of a mess out of my Control&Limits menu on my Vodafone mobile app, trying to bar Premium Rate charges on Calls&Texts. There were a good number of staff which meant I was seen within a very short time. Sadat sat patiently with me while I showed him screen shots of the problem, listened as I described the problem and took the time to slow down, show and give an easy to understand explanation of what he is doing to fix the problem. Many many thanks. It was far more appreciated than than he could possibly know. I am an older, 54 year old woman with Asperger's and navigate through life while trying to catch up with tech talk and do so find the whole experience of getting myself into store so completely overwhelming, never mind comunicating effectively and efficiently. Thank you so much for the patience, understanding and kindness shown.
All the best.
Diane (Witney)

Réponse de Vodafone UK - Witney
Elliot was excellent! Took care with setting up new iPad and was very accommodating throughout. Would recommend!

Réponse de Vodafone UK - Witney
Went into the store this afternoon with an issue regarding an old Spotify plan that was still linked to my account. The staff were extremely helpful and friendly — with the support of another team member, everything was sorted within 10 minutes. They were approachable and made the whole process really easy. Unfortunately, I didn’t catch their names, but if you’re reading this, you’ll know who you are — thank you for the great service!

Réponse de Vodafone UK - Witney
Got a new sim card from Witney store
I am very happy with the service from Todor
Will definitely come back again.

Réponse de Vodafone UK - Witney

Réponse de Vodafone UK - Witney
Naji was superb in helping me set up my new phone

Réponse de Vodafone UK - Witney
Elliot was cool, calm, very patient with me. Explained all the features and benefits of various options. I am extremely delighted with the service and package I came away with. He is an asset to Vodafone!! Thank you!! Scott Roberts.

Réponse de Vodafone UK - Witney

Réponse de Vodafone UK - Witney
Tofor was Very helpful, polite, informative & quick in arranging an upgrade.

Réponse de Vodafone UK - Witney
Amazing customer service, staff were extremely helpful helping me find the right device for me.

Réponse de Vodafone UK - Witney
Everyone has been incredibly helpful and very patient.

Réponse de Vodafone UK - Witney
So helpful and explained everything about my new phone and contract really well.

Réponse de Vodafone UK - Witney
Todor was amazing! So helpful, polite and knowledgeable. Definitely recommended - thank you - service with Vodafone was a pleasure.

Réponse de Vodafone UK - Witney

Réponse de Vodafone UK - Witney
Got best treatment from Naji(sales advisor).Keep it up

Réponse de Vodafone UK - Witney
Upgraded my phone and contract this morning. Sadat was really patient and really helpful. Would definitely recommend this store and its staff 😊

Réponse de Vodafone UK - Witney
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.