Vodafone UK - Woking The Peacocks Avis 

106
TrustScore 5 sur 5

4,9

39 The Peacocks Centre, GU21 6GH WOKING, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

If you have ever spent hours stuck in a circular loop with TOBi the automated chatbot, do yourself a favor and go straight to the Victoria Place store in Woking to see Kamilla. ​After wrestling w... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Kat has been absolutely amazing she sorted an issue i had with my account and as promised she called me to say it was all sorted ,you can see she pays great detail to her customers and really care .s... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Outstanding experience with Vodafone. Hisham was Professional, confident, and knew exactly what he was doing. He made everything smooth, explained it perfectly, and went above and beyond to get m... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Opérateur de réseau mobile
  2. Magasin de téléphonie mobile
  3. Fournisseur de connexion internet
  4. Service internet et téléphone
  5. Entreprise de télécommunications

À propos de Vodafone UK - Woking The Peacocks

Écrit par l'entreprise

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Coordonnées de contact

  • 39 The Peacocks Centre, GU21 6GH, WOKING, Royaume-Uni

4,9

Excellent

TrustScore 5 sur 5

106 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

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Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,9

Tous les avis

(106)

41 211 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Excellent service

I have been a customer of Vodafone for 20+ years and this is by far the best service I have ever received in your woking branch.
I was looked after by Kat, who I believe is the manageress. She was very attentive, knowledgeable and professional. Excellent customer service.

9 mars 2026
Avis spontané
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Réponse de Vodafone UK - Woking The Peacocks

Hey Matern,

Thanks for the lovely review and fantastic support for Kat.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Thank you Kat!!

My partner and i went to look into upgrade his phone.. we recieved great advice from Kat, who was very knowledgeable and got us the best deal.. she also helped to setup the new phone.. an all-round great experience, from start to finish.. thank you Kat

7 mars 2026
Avis spontané
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Réponse de Vodafone UK - Woking The Peacocks

Hey Vicky,

Thanks for the lovely review and fantastic support for Kat.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Amazing service

Amazing service, the team is very nice especially Kat the manager and Kamilla. Very helpful and kind. It was a Saturday as well and busy store and they still went out their way to help me.

7 février 2026
Avis spontané
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Réponse de Vodafone UK - Woking The Peacocks

Hey Vivien,

Thanks for the lovely review and fantastic support for Kat and Kamilla.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Such a great team

Such a great team
Girls are so helpful
Honestly one of my favourite stores to go into

14 février 2026
Avis spontané
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Réponse de Vodafone UK - Woking The Peacocks

Hey Kimberley,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Positive experience

I was welcomed in a very pleasant and friendly atmosphere from the moment I walked in. The manager proved to be extremely helpful and genuinely involved, making me feel welcome throughout the entire visit. Her professionalism and openness contributed greatly to the positive experience, and this was reflected in the attitude of the whole team. The other staff members were also respectful, attentive, and ready to help, which created an overall sense of comfort and trust. Overall, a very enjoyable experience in an environment where the customer truly matters. Highly recommend.

7 janvier 2026
Avis spontané
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Réponse de Vodafone UK - Woking The Peacocks

Hey Catalin,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Had some trouble with my phone which I…

Had some trouble with my phone which I couldn’t quite figure out the team at Woking helped me a lot and my device works as expected. Greatly appreciated work from them.

5 janvier 2026
Avis spontané
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Réponse de Vodafone UK - Woking The Peacocks

Hey there,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Kat was excellent and super…

Kat was excellent and super knowledgeable. Super pacient with all my questions. She was such a great help could not recommend her more!

2 janvier 2026
Avis spontané
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Réponse de Vodafone UK - Woking The Peacocks

Hey Eleanor,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Kat.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Brilliant service

Brilliant service, staff were friendly and knowledgeable

2 janvier 2026
Avis spontané
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Réponse de Vodafone UK - Woking The Peacocks

Hey Katie,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Kat was extremely helpful and the whole…

Kat was extremely helpful and the whole atmosphere in the store was fantastic. Highly recommend this branch due to the excellent customer service and technical support they offer

18 décembre 2025
Avis spontané
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Réponse de Vodafone UK - Woking The Peacocks

Hey Adam,

Thanks for the lovely review and fantastic support for Kat.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Phone upgrade

Sabrina who helped me was fantastic. Informative, helpful and cheerful.

18 décembre 2025
Avis spontané
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Réponse de Vodafone UK - Woking The Peacocks

Hey there,

Thanks for the lovely review and fantastic support for Sabrina.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Excellent service

The staff member was able to quickly help me with setting up my new phone.

16 décembre 2025
Avis spontané
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Réponse de Vodafone UK - Woking The Peacocks

Hey David,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Super helpful and friendly staff……

Went into Vodafone after having trouble upgrading my contract online. The lady whose name is Kat was so lovely and helped me sort it out. She went through all different SIM card options with me and helped me choose one which was suitable for me. She also helped me with putting a spending cap on it so I couldn’t occur excess charges in the month. Would definitely return - thank you!

25 novembre 2025
Avis spontané
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Réponse de Vodafone UK - Woking The Peacocks

Hey Vicky,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Kat was absolutely lovely and so…

Kat was absolutely lovely and so helpful and made the experience so easy and smooth! would highly recommend this store

25 novembre 2025
Avis spontané
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Réponse de Vodafone UK - Woking The Peacocks

Hey Olivia,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Amazing team such a caring people

Amazing team such a caring people

1 novembre 2025
Avis spontané
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Réponse de Vodafone UK - Woking The Peacocks

Hey Tina,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Noté 4 sur 5 étoiles

Thank you Leon

Leon the tech specialist in Woking was extremely knowledgeable and helpful. He sorted out our problem very efficiently and quickly. Thank you Leon

30 octobre 2025
Avis spontané
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Réponse de Vodafone UK - Woking The Peacocks

Hi. We're happy to hear that our tech specialist was so helpful and knowledgeable! We appreciate you sharing your positive experience with us and your kind words. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 4 sur 5 étoiles

Leon in the Woking store solved our…

Leon in the Woking store solved our problem in a heartbeat - very impressive!

30 octobre 2025
Avis spontané
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Réponse de Vodafone UK - Woking The Peacocks

Hi. We're happy to hear that our team member was able to resolve your issue quickly. Thank you for sharing your positive experience with us! If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

We were served by Hisham at the Woking…

We were served by Hisham at the Woking branch and he was excellent, patient and extremely polite and explained everything about our new contract to both of us!
What a credit to the company 👍

30 octobre 2025
Avis spontané
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Réponse de Vodafone UK - Woking The Peacocks

Hi. We're happy to hear that you had such a positive experience at the Woking branch. We appreciate your kind words regarding the service you received; it's great to know the explanations were helpful and clear. Thank you for your feedback! If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Hisham was exceptionally helpful in…

Hisham was exceptionally helpful in transferring from old to new phone, there were some difficult things to move but would not be defeated. Leon was at hand to assist who had come very highly recommended by my friend

26 octobre 2025
Avis spontané
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Réponse de Vodafone UK - Woking The Peacocks

Hi. We're happy to hear that the transfer process was smooth, even with some challenges. We appreciate your positive feedback regarding the assistance you received. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Excellent service

Went in today and was served by Kamilla. She helped me understand the deal I was interested in and gave very knowledgeable advice. It was all explained in an easy and friendly manner, which put me at ease. Would recommend this store. Everyone always helpful and friendly.

21 octobre 2025
Avis spontané
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Réponse de Vodafone UK - Woking The Peacocks

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Very friendly team at Woking

Very friendly team at Woking, they took their time to help me understand my contract and explained everything in detail.

10 octobre 2025
Avis spontané
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Réponse de Vodafone UK - Woking The Peacocks

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

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