Vodafone UK - Worthing Avis 

214
TrustScore 5 sur 5

4,8

14 Montague Street, BN11 3HA Worthing, GB


Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

We had a fantastic experience and attentive service at the Vodafone Worthing store with Georje . He was very helpful and knowledgeable in setting us up as a family with a Good deal which suited our n... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We were helped by Finley, the most helpful, kind, understanding member of staff in the Vodafone Worthing store. Went to either upgrade or cancel our contract as having g issues with Vodafone customer... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I felt compelled to write this review. Just visited Worthing branch in Montague Street and wss served by Megan. I am so pleased and grateful for her kind attention and help as I was having difficu... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Just a quick note to share what was a fantastic experience we had at Vodafone Worthing yesterday. We went into the shop to upgrade my wife's old Apple mobile and left with IPhone 15. The lady who serv... Voir plus

L'entreprise a répondu


À propos de l'entreprise


Coordonnées de contact

  • 14 Montague Street, BN11 3HA, Worthing, Royaume-Uni

4,8

Excellent

TrustScore 5 sur 5

214 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,8

Tous les avis

(214)

41 521 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

We had a fantastic experience and…

We had a fantastic experience and attentive service at the Vodafone Worthing store with Georje . He was very helpful and knowledgeable in setting us up as a family with a Good deal which suited our needs. Would recommend him to anyone looking for help with Vodafone and 3 network matters .

17 juillet 2026
Avis spontané
Logo de Vodafone UK - Worthing

Réponse de Vodafone UK - Worthing

Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great service

Great service. Downloaded something and they kindly fixed my phone. Thank you

28 juin 2026
Avis spontané
Logo de Vodafone UK - Worthing

Réponse de Vodafone UK - Worthing

Hey Lewis,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Harrison was amazing he recognised us…

Harrison was amazing he recognised us from when we were here last time, overall great service from Harrison, gave us what we wanted and changed plans to that we could save a reasonable amount of money

27 juin 2026
Avis spontané
Logo de Vodafone UK - Worthing

Réponse de Vodafone UK - Worthing

Hey Kathryn,

Thanks for the lovely review and fantastic support for Harrison.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Lana the manager IS A GENIUS amazing…

Lana the manager IS A GENIUS amazing customer service.

27 juin 2026
Avis spontané
Logo de Vodafone UK - Worthing

Réponse de Vodafone UK - Worthing

Hey Melani,

Thanks for the lovely review and fantastic support for Lana.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Excellent Service

Excellent Service from Ben today !

3 juin 2026
Avis spontané
Logo de Vodafone UK - Worthing

Réponse de Vodafone UK - Worthing

Hey Olivia,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 1 sur 5 étoiles

The customer service is Absolutely diabolical.

The customer service is an absolute joke. They accidentally disconnected our landline 3 weeks ago. We have called them five times each time, they apologise and say it will be reinstated within a day. Each time we're on the phone between an hour and an hour and a half. We still haven't had our phone reinstalled. We're going somewhere else for our broadband and phone and cancelling our contract with them. We have spoken with at least 8 people, each time being escalated to the management. They make the same promises and apologies but still the problem, which was down to them hasn't been addressed. How can they remove our landline in a day but still after 3 weeks not be able to connect it again. We're more than fuming.

13 mai 2026
Avis spontané
Logo de Vodafone UK - Worthing

Réponse de Vodafone UK - Worthing

Hey Lindy,

I’m really sorry to hear about your experience — I completely understand how frustrating this must be, especially after multiple calls and no resolution.

This definitely isn’t the level of service we aim to provide. Please allow us to take this forward as a priority and get this properly investigated and resolved for you as quickly as possible.

Please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Helpful and patient; great service

Heidi (the staff member who served us) was really helpful and sorted us out as quickly as possible, being really patient with my elderly father and his phone upgrade. Excellent!

26 mai 2026
Avis spontané
Logo de Vodafone UK - Worthing

Réponse de Vodafone UK - Worthing

Hey Andrew,

Thanks for the lovely review and fantastic support for Heidi.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

A very pleasant young man who knew…

A very pleasant young man who knew exactly how to treat me and was spot on with every thing Thank you Marley

26 mai 2026
Avis spontané
Logo de Vodafone UK - Worthing

Réponse de Vodafone UK - Worthing

Hey Carole,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Good customer service from Heidi

Heidi was extremely helpful when I went in for my upgrade.. She talked me through the options, explained everything very well.

25 mai 2026
Avis spontané
Logo de Vodafone UK - Worthing

Réponse de Vodafone UK - Worthing

Hey,

This is what we love to hear! Thank you for your 5-star review.

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great experience

Great experience, really helpful. George was great.

24 mai 2026
Avis spontané
Logo de Vodafone UK - Worthing

Réponse de Vodafone UK - Worthing

Hey

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Noté 4 sur 5 étoiles

Heidi and Lana were great today and…

Heidi and Lana were great today and very patient with us when upgrading to a new handset

23 mai 2026
Avis spontané
Logo de Vodafone UK - Worthing

Réponse de Vodafone UK - Worthing

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Fantastic Service

Ben! Ben made it great. He was helpful and talked me through all the options when upgrading my handset today.
The customer service and staff in the Worthing Vodafone branch is fantastic. Thank you.

1 mai 2026
Avis spontané
Logo de Vodafone UK - Worthing

Réponse de Vodafone UK - Worthing

Hey Anita,

I'm glad to hear that the store agents were able to resolve the issue. Thank you for the wonderful review and the fantastic support for Ben.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

We were served by Marley ,was quite…

We were served by Marley ,was quite nervous about making changes from our old provider . Marley was very patient, gave us plenty of help, we are very pleased with the deals he gave us, all the staff were friendly and helpful.

1 mai 2026
Avis spontané
Logo de Vodafone UK - Worthing

Réponse de Vodafone UK - Worthing

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great service from Baqir

Great service from Baqir . Everything explained and a very smooth process .

23 avril 2026
Avis spontané
Logo de Vodafone UK - Worthing

Réponse de Vodafone UK - Worthing

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Went in to upgrade my sim only

Went in to upgrade my sim only, super helpful service from Ben, was seen to promptly, quick service and very helpful. Thank you vodafone worthing

21 avril 2026
Avis spontané
Logo de Vodafone UK - Worthing

Réponse de Vodafone UK - Worthing

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

I came in looking for a new phone and…

I came in looking for a new phone and Harrison helped me, he was very professional and explained everything to me. Will definitely be coming back here

13 avril 2026
Avis spontané
Logo de Vodafone UK - Worthing

Réponse de Vodafone UK - Worthing

Hey Tina,

Thanks for the lovely review and fantastic support for Harrison.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Fin is an asset to Vodaphone

Fin was very polite, helpful & understanding without being patronising. Fin explained what he was doing & why he was doing it. Thank U very Fin

3 avril 2026
Avis spontané
Logo de Vodafone UK - Worthing

Réponse de Vodafone UK - Worthing

Hey Dave,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Excellent service

Excellent service. Friendly and knowledgable and managed to balance costs with product really well.

27 mars 2026
Avis spontané
Logo de Vodafone UK - Worthing

Réponse de Vodafone UK - Worthing

Hey Amie,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

The assistant was very polite

The assistant was very polite, very helpful and sorted everything out very satisfied

25 mars 2026
Avis spontané
Logo de Vodafone UK - Worthing

Réponse de Vodafone UK - Worthing

Hey Winter,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Marley was very helpful

Marley was very helpful

19 mars 2026
Avis spontané
Logo de Vodafone UK - Worthing

Réponse de Vodafone UK - Worthing

Hey Mark,

Thanks for the lovely review and fantastic support for Marley.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.

En savoir plus sur les différents types d'avis.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus