Jake Carr took control of a problem we had experienced after trying to solve it on the my vodafone website We cannot thank him enough for the patience and help he showed us over the 3 visits we had t... Voir plus
L'entreprise a répondu
18A The Birtles Civic Centre, Wythenshawe, M22 5RF MANCHESTER, GB
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Jake Carr took control of a problem we had experienced after trying to solve it on the my vodafone website We cannot thank him enough for the patience and help he showed us over the 3 visits we had t... Voir plus
L'entreprise a répondu
Racheal, Sam and Nathan, each were superstars today. Racheal especially was very knowledgeable and provided lots of helpful advice. No stone was left unturned during my mid-device plan upgrade with tr... Voir plus
L'entreprise a répondu
Rachael was amazing. Going through all the best options for broadband for my busy household! Explained everything fully to help me make a clear decision. After doing a spot check on my account, Rach... Voir plus
L'entreprise a répondu
Jake and Jay were both unbelievably helpful. I greatly appreciated their help, they were both knowledgeable, friendly, and provided wonderful customer service skills. 10/10 for service.
L'entreprise a répondu
Écrit par l'entreprise
18A The Birtles Civic Centre, Wythenshawe, M22 5RF, MANCHESTER, Royaume-Uni
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Im very happy, fast and reliable service,John was very nice with me and his explanation was very accurately,making me safe.Thank you John.
Regarding Tudor

Réponse de Vodafone UK - Wythenshawe
Always amazing customers service and the most helpful people

Réponse de Vodafone UK - Wythenshawe
John was a great help with us upgrading our phones! Nice and easy :)

Réponse de Vodafone UK - Wythenshawe

Réponse de Vodafone UK - Wythenshawe
The best customer service I've ever had in any phone shop.Got best deals ever. Definitely coming back for another upgrade. The staff were absolutely helpful. Happy happy happy. They've just made my Christmas the best

Réponse de Vodafone UK - Wythenshawe
10/10 experience, staff where brilliant and a great deal

Réponse de Vodafone UK - Wythenshawe
John and Rachel were brilliant a pleasure to be served by them as always, I travel from wakey as the shop assistants are always helpful and friendly

Réponse de Vodafone UK - Wythenshawe
Came into store with a phone issue.
I saw Jake the store manager who was really professional and helped me with this.
5 stars

Réponse de Vodafone UK - Wythenshawe
Rachel was super helpful I was served by her last time always helpful always friendly and always recommended the best option for me personally

Réponse de Vodafone UK - Wythenshawe

Réponse de Vodafone UK - Wythenshawe
Visited Civic Store 22/11/25 and the staff were absolutely fantastic. Can’t remember all the names but Rachel was one of them. They got me a great deal on a new phone, sorted me out with a sim for my young daughter and swapped my broadband to a cheaper deal which I hadn’t even thought to ask about. They offered us some Xmas chocolate and even gave me an ice cold drink to save me going to the shop. One of the best in store experiences I’ve had anywhere.

Réponse de Vodafone UK - Wythenshawe
Excellent service, John at wythenshawe branch was very helpful, approachable and knowledgeable. Thank you very much

Réponse de Vodafone UK - Wythenshawe
Maisie was really helpful and sorted my phone out super fast
Thank you

Réponse de Vodafone UK - Wythenshawe
I had a great experience! The team was friendly, patient, and very helpful. They guided me through every step of getting my new phone and setting it up with vodaphone, making the whole process smooth and stress-free.

Réponse de Vodafone UK - Wythenshawe
Rachael was brilliant and very helpful

Réponse de Vodafone UK - Wythenshawe
Friendly and informative. Not trying to sell the most expensive phone.

Réponse de Vodafone UK - Wythenshawe
Racheal was really patient and helpful.

Réponse de Vodafone UK - Wythenshawe

Réponse de Vodafone UK - Wythenshawe
Staff was very kind and helpful. All my questions have been answered fully and completely. Entire process was very smooth.

Réponse de Vodafone UK - Wythenshawe
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