Vodafone UK - Wythenshawe Avis 

201
TrustScore 5 sur 5

4,9

18A The Birtles Civic Centre, Wythenshawe, M22 5RF MANCHESTER, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

I had a great experience with Rachel in store. My phone wasn’t working properly, and Rachel was incredibly helpful, patient and understanding. She took the time to explain everything clearly and help... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I came in yesterday as my phone had broken but I was with another phone provider and Rachel and Jake helped me set up another contract, they were so helpful I had no idea where to start. Then I came b... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

Jake and Jay were both unbelievably helpful. I greatly appreciated their help, they were both knowledgeable, friendly, and provided wonderful customer service skills. 10/10 for service.

L'entreprise a répondu

Noté 5 sur 5 étoiles

Jake Carr took control of a problem we had experienced after trying to solve it on the my vodafone website We cannot thank him enough for the patience and help he showed us over the 3 visits we had t... Voir plus

L'entreprise a répondu


À propos de l'entreprise


Coordonnées de contact

  • 18A The Birtles Civic Centre, Wythenshawe, M22 5RF, MANCHESTER, Royaume-Uni

4,9

Excellent

TrustScore 5 sur 5

201 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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Comment cette entreprise utilise Trustpilot

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4,9

Tous les avis

(201)

41 063 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

One of the best customer service I ever…

One of the best customer service I ever received Jen

13 juin 2024
Avis spontané
Logo de Vodafone UK - Wythenshawe

Réponse de Vodafone UK - Wythenshawe

Hi there,

We're so happy to hear this! Thanks for the wonderful feedback.

If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team

Noté 5 sur 5 étoiles

Very good and quick service

10 juin 2024
Avis spontané
Logo de Vodafone UK - Wythenshawe

Réponse de Vodafone UK - Wythenshawe

Hi Edit. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Jen was a brilliant

Jen was a brilliant, I visited the branch in Wythenshawe.

3 juin 2024
Avis spontané
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Réponse de Vodafone UK - Wythenshawe

Hi Maliha,

Thank you for your support and feedback. Enjoy the rest of your day!

Thanks again, Vodafone Social Media Team

Noté 5 sur 5 étoiles

Had to return again today to make a…

Had to return again today to make a change to our purchase yesterday . Jen couldn't have been more helpful again . Her computer was very slow so give your excellent staff better equipment to work with .
Thanks again .

29 mai 2024
Avis spontané
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Réponse de Vodafone UK - Wythenshawe

Hi Robin,

Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Noté 4 sur 5 étoiles

Helpful,

Helpful, cheaful customer service

10 mai 2024
Avis spontané
Logo de Vodafone UK - Wythenshawe

Réponse de Vodafone UK - Wythenshawe

Thanks for the great review, Rachel! If you ever need help, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Noté 5 sur 5 étoiles

Arif was very helpful and pleasant

Arif was very helpful and pleasant. Walked away very happy.

4 mai 2024
Avis spontané
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Réponse de Vodafone UK - Wythenshawe

Hey Denise,

Thanks for taking the time to share this great feedback!

If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team

Noté 5 sur 5 étoiles

The girls were really helpful and…

The girls were really helpful and helped me pick my new handset.

1 mai 2024
Avis spontané
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Réponse de Vodafone UK - Wythenshawe

Hi Carla. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Jen was amazing

Jen was amazing, quick service, easy fix!

22 avril 2024
Avis spontané
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Réponse de Vodafone UK - Wythenshawe

Hi Obinna. Thank you for your review for Jen. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Rachel and Jake a real credit to the company!!!

Rachel and Jake were absolutely fantastic at the wythenshawe civic centre branch. I had an emergency with my phone 1hr before a flight to dubai. Not only was the problem sorted effectively and efficiently but the professionalism they both showed throughout was examplarary. They are a real credit to Vodafone and have restored my faith in the company after previously being let down by the customer service team via phone.

16 avril 2024
Avis spontané
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Réponse de Vodafone UK - Wythenshawe

Hi Moz. Wow! Thank you for your review for both Rachel and Jake. It's always lovely to read such amazing feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

I found Rachel to be very friendly and…

I found Rachel to be very friendly and helpful to find the best contract that suited me. She was very patient and informed me about anything I wasn’t aware of and made my experience very easy!

4 avril 2024
Avis spontané
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Réponse de Vodafone UK - Wythenshawe

Hey Angelika,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Everything went fine

Everything went fine, nobody died and I got a phone.

Jen was very helpful and kept my wife entertained with dog talk while I signed the contract. I don't want a dog and I wish my wife would see this.

11 mars 2024
Avis spontané
Logo de Vodafone UK - Wythenshawe

Réponse de Vodafone UK - Wythenshawe

Hi there,

Thanks for your five star review - nobody dying is the first golden rule so I'm glad Jen was able to get you sorted! Hopefully, this phone is for life, and not just for Christmas 🙂 If you ever need more help though, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Not too sure, we'll be be able to anything about dog though!
Thanks, Vodafone Social Media Team

Noté 5 sur 5 étoiles

Jen was really helpful

Jen was really helpful . Sorted out a sim issue quickly and efficiently

6 mars 2024
Avis spontané
Logo de Vodafone UK - Wythenshawe

Réponse de Vodafone UK - Wythenshawe

Hi Lou,

Thanks for sharing your kind words and feedback for Jen.

If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB – X (formerly Twitter) : vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

Noté 5 sur 5 étoiles

helpful and lovely service

I was served by Rachel and Jake, they were both super friendly and helpful. The process of buying my new phone was very easy and straightforward.

13 février 2024
Avis spontané
Logo de Vodafone UK - Wythenshawe

Réponse de Vodafone UK - Wythenshawe

Hi Shona,

This is lovely feedback for Rachel and Jake. Thanks for taking your time to share the experience.

If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Noté 5 sur 5 étoiles

I'm having with the customer service…

I'm having with the customer service given by Jen given me today by helping me with upgrading. Thanks Jen.

8 février 2024
Avis spontané
Logo de Vodafone UK - Wythenshawe

Réponse de Vodafone UK - Wythenshawe

Hi benedicta,

This is lovely feedback for Jen. Thanks for taking your time to share the experience.

If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Noté 5 sur 5 étoiles

Very helpful fast was in and out and…

Very helpful fast was in and out and very friendly

7 février 2024
Avis spontané
Logo de Vodafone UK - Wythenshawe

Réponse de Vodafone UK - Wythenshawe

Hi Andrew. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

great service

lovely lady Jen served us. Super helpful, smiley, knows her stuff!

11 janvier 2024
Avis spontané
Logo de Vodafone UK - Wythenshawe

Réponse de Vodafone UK - Wythenshawe

Hey,

Thanks for shouting out Jen and taking the time to leave us a review.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Jake was extremely helpful in finding…

Jake was extremely helpful in finding me a great new contract for an iPhone 15. Very happy with the service Thankyou

8 janvier 2024
Avis spontané
Logo de Vodafone UK - Wythenshawe

Réponse de Vodafone UK - Wythenshawe

Hey Dj,

Thank you for taking the time to review, and share this feedback for Jake.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great !!

Great !!! Arif was superb and very helpful.

15 décembre 2023
Avis spontané
Logo de Vodafone UK - Wythenshawe

Réponse de Vodafone UK - Wythenshawe

Hi Mike,

Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Jen and Arifwere exceptionally helpful

Jen and Arifwere exceptionally helpful, knowledgeable and courteous. Marvelous customer experience, everything fixed and will come back again in future.

8 décembre 2023
Avis spontané
Logo de Vodafone UK - Wythenshawe

Réponse de Vodafone UK - Wythenshawe

Hey Stephen,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

very helpful

Jake was very helpful and helped us get the best deals and sorted everything out for us

4 décembre 2023
Avis spontané
Logo de Vodafone UK - Wythenshawe

Réponse de Vodafone UK - Wythenshawe

Hi Bia. Thank you for your review for Jake. It's always lovely to read fab feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

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