I had a great experience with Rachel in store. My phone wasn’t working properly, and Rachel was incredibly helpful, patient and understanding. She took the time to explain everything clearly and help... Voir plus
L'entreprise a répondu
18A The Birtles Civic Centre, Wythenshawe, M22 5RF MANCHESTER, GB
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I had a great experience with Rachel in store. My phone wasn’t working properly, and Rachel was incredibly helpful, patient and understanding. She took the time to explain everything clearly and help... Voir plus
L'entreprise a répondu
I came in yesterday as my phone had broken but I was with another phone provider and Rachel and Jake helped me set up another contract, they were so helpful I had no idea where to start. Then I came b... Voir plus
L'entreprise a répondu
Jake and Jay were both unbelievably helpful. I greatly appreciated their help, they were both knowledgeable, friendly, and provided wonderful customer service skills. 10/10 for service.
L'entreprise a répondu
Jake Carr took control of a problem we had experienced after trying to solve it on the my vodafone website We cannot thank him enough for the patience and help he showed us over the 3 visits we had t... Voir plus
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Écrit par l'entreprise
18A The Birtles Civic Centre, Wythenshawe, M22 5RF, MANCHESTER, Royaume-Uni
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One of the best customer service I ever received Jen

Réponse de Vodafone UK - Wythenshawe
Jen was a brilliant, I visited the branch in Wythenshawe.

Réponse de Vodafone UK - Wythenshawe
Had to return again today to make a change to our purchase yesterday . Jen couldn't have been more helpful again . Her computer was very slow so give your excellent staff better equipment to work with .
Thanks again .

Réponse de Vodafone UK - Wythenshawe

Réponse de Vodafone UK - Wythenshawe
Arif was very helpful and pleasant. Walked away very happy.

Réponse de Vodafone UK - Wythenshawe
The girls were really helpful and helped me pick my new handset.

Réponse de Vodafone UK - Wythenshawe

Réponse de Vodafone UK - Wythenshawe
Rachel and Jake were absolutely fantastic at the wythenshawe civic centre branch. I had an emergency with my phone 1hr before a flight to dubai. Not only was the problem sorted effectively and efficiently but the professionalism they both showed throughout was examplarary. They are a real credit to Vodafone and have restored my faith in the company after previously being let down by the customer service team via phone.

Réponse de Vodafone UK - Wythenshawe
I found Rachel to be very friendly and helpful to find the best contract that suited me. She was very patient and informed me about anything I wasn’t aware of and made my experience very easy!

Réponse de Vodafone UK - Wythenshawe
Everything went fine, nobody died and I got a phone.
Jen was very helpful and kept my wife entertained with dog talk while I signed the contract. I don't want a dog and I wish my wife would see this.

Réponse de Vodafone UK - Wythenshawe
Jen was really helpful . Sorted out a sim issue quickly and efficiently

Réponse de Vodafone UK - Wythenshawe
I was served by Rachel and Jake, they were both super friendly and helpful. The process of buying my new phone was very easy and straightforward.

Réponse de Vodafone UK - Wythenshawe
I'm having with the customer service given by Jen given me today by helping me with upgrading. Thanks Jen.

Réponse de Vodafone UK - Wythenshawe
Very helpful fast was in and out and very friendly

Réponse de Vodafone UK - Wythenshawe
lovely lady Jen served us. Super helpful, smiley, knows her stuff!

Réponse de Vodafone UK - Wythenshawe
Jake was extremely helpful in finding me a great new contract for an iPhone 15. Very happy with the service Thankyou

Réponse de Vodafone UK - Wythenshawe

Réponse de Vodafone UK - Wythenshawe
Jen and Arifwere exceptionally helpful, knowledgeable and courteous. Marvelous customer experience, everything fixed and will come back again in future.

Réponse de Vodafone UK - Wythenshawe
Jake was very helpful and helped us get the best deals and sorted everything out for us

Réponse de Vodafone UK - Wythenshawe
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