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Lisez les avis des autres

Noté 5 sur 5 étoiles

Kept well up to date with my Mot & service, informative video highlighting anything that needed attention along with pricing. Quick service had my car back in no time at all, team are all lovely to de... Voir plus

Noté 5 sur 5 étoiles

Required dipping mirror on reverse investigation for not working. Sadly reported as needing a next and deeper stage investigation - $$ and possibly $$$$. And yes, I fully understand the initial £105 c... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I recently had the gearbox serviced on my VW Touran at Volkmaster, and I’m very pleased with the experience. Their customer service was outstanding. Kate and Jordan were welcoming, friendly and... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I have used Volksmaster Oldham van centre a few times now, most recently for a faulty wheel bearing on my VW Golf. The service and communication I received from Zak and Jakk to resolve and diagnose th... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Atelier de réparation automobile
  2. aussi dans
  3. Atelier de carrosserie automobile
  4. Inspection de véhicule
  5. Prestataire de transport automobile privé
  6. Service de débosselage automobile
  7. Service de restauration d'automobiles

Écrit par l'entreprise

Welcome to Volksmaster – Your Trusted German Car Specialists Volkswagen, Audi, BMW, Mercedes, Mini, Seat, Škoda & German Car & VAG Specialists We’re a family-run business known for expert servicing, transparent none premium pricing and thousands of happy customers. With four branches in Oldham, Bury, Heywood and our Van Centre in Oldham, we specialise in German vehicle servicing and repairs In Oldham, Bury, Heywood & Manchester Areas. Our expert technicians, with 30+ years of experience, ensure top-quality maintenance, repairs and MOTs for all makes and models. Confidence in Quality – That’s the Volksmaster Promise.


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4,7

Excellent

TrustScore 4.5 sur 5

609 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 48 heures

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4,7

Tous les avis

(609)

292 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Always do a top job

Always do a top job. Great communication keeping you informed of progress of your repair. Collection and delivery makes for convenience if you are working.

31 juillet 2026
Avis spontané
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Réponse de Volksmaster

Thanks for taking the time to leave us a 5-Star review! We are pleased you were happy with our services :)

Noté 5 sur 5 étoiles

Fantastic service

Fantastic service, Kat Farrell was very helpful and friendly from booking my car in to collection.

28 juillet 2026
Avis spontané
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Réponse de Volksmaster

Many thanks for taking the time to leave us a 5-Star review, Kathryn!

Noté 5 sur 5 étoiles

Amazing Service

They were brilliant with keeping me updated and fitting me in ASAP! They managed to complete various repairs in a small time frame which was amazing!

31 juillet 2026
Avis spontané
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Réponse de Volksmaster

Thanks for taking the time to leave us a 5-Star review, we are pleased you were happy with our services :)

Noté 5 sur 5 étoiles

Ashton Rd Branch

I visited the Ashton Rd branch to have my air conditioning re gased. From booking in my car to collection the girls on the main desk and the technicians have been superb. A repeat customer!

30 juillet 2026
Avis spontané
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Réponse de Volksmaster

Thanks so much for taking the time to leave us a 5-Star review, Louise :) We are pleased you were happy with our services!

Noté 5 sur 5 étoiles

Top notch

Just a great all round garage with excellent customer service I highly recommend it

10 juillet 2026
Avis spontané
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Réponse de Volksmaster

Thanks for taking the time to leave us a 5-Star review, Chris!

Noté 5 sur 5 étoiles

Absolutely perfect!

Absolutely perfect!! Took my VW to the Bury branch for the first time, armed with a super long list of things I wanted doing and I couldn’t have asked for better! Going forward, I won’t take my VW anywhere else! Very happy!

Super lovely staff - everything clearly explained and all questions answered - Everything done in two days - was kept up to date as the work was progressing - very very reasonable price - nice little clean for the car afterwards too!
Didn’t take a courtesy car but saw them on the way out, they look lovely!

100/10 ⭐️⭐️⭐️⭐️⭐️

29 juillet 2026
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Réponse de Volksmaster

Hi Carena, we are pleased you were happy with our services! Thanks so much for taking the time to leave us a 5-Star review, we appreciate the support :)

Noté 5 sur 5 étoiles

ACC Calibration

From booking to completion of work, everything went smoothly. Great communication, and work carried out and completed in the timeframe given.

27 juillet 2026
Avis spontané
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Réponse de Volksmaster

Thanks for taking the time to leave us a 5-Star review, we appreciate the support :)

Noté 5 sur 5 étoiles

Dropped off my car Audi TTS for Dsg…

Dropped off my car Audi TTS for Dsg gearbox & filter change, also had Aircon re-gas, fantastic friendly customer service, good communication and with knowledgeable staff. Would recommend. Thank you

27 juillet 2026
Avis spontané
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Réponse de Volksmaster

Many thanks, Dee for taking the time to leave us a 5-Star review. We are pleased you were happy with our services :)

Noté 5 sur 5 étoiles

First class company I wouldn’t take my…

First class company I wouldn’t take my car anywhere else. From the office staff to the technicians. Everyone is on the ball and knows exactly what they are doing.

27 juillet 2026
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Réponse de Volksmaster

Thanks for taking the time to leave this amazing feedback, Ian! We appreciate the feedback :)

Noté 5 sur 5 étoiles

First class service

First class service, wish more garages were like this, very friendly and knowledgeable, highly recommended

27 juillet 2026
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Réponse de Volksmaster

Hi Rob, many thanks for taking the time to leave us a 5-Star review! We appreciate the feedback! :)

Noté 5 sur 5 étoiles

Excellent as always

Excellent as always – the only place I trust with my VW
"As a regular customer, I cannot recommend Volksmaster Bury highly enough. I always bring my Volkswagen and other cars here for its servicing, MOTs, and any general repairs, and they consistently deliver top-tier service.
Because they are VAG specialists, they know VW vehicles inside and out. You get the exact same level of technical expertise, official diagnostics, and quality parts as you would at a main dealership, but at a fraction of the cost and with a much more personal touch.
The team at the Bury branch are always welcoming, honest, and completely transparent about pricing—they never try to upsell unnecessary work. It is rare to find a garage you can trust completely, but Volksmaster has earned my repeat business every time. If you drive a VW, don't bother with the main dealer; bring it here instead!"

24 juillet 2026
Avis spontané
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Réponse de Volksmaster

Thank you so much for taking the time to share such a glowing review! Being the only place you trust with your Volkswagen and other family vehicles is the ultimate compliment for us.

As a specialist garage, our goal has always been to offer main-dealer expertise, tooling, and standards, but paired with honest advice, competitive pricing, and the friendly, personal service our customers deserve. Knowing that our Bury team continues to deliver exactly that for you means the world to us.

We truly appreciate your continued loyalty, your trust, and your strong recommendation to other VW owners. We look forward to taking care of your cars for many more years to come!

Noté 5 sur 5 étoiles

Amazing value and quality vehicle repairs in Oldham

This is the second time a minor accident has led to a potentially very expensive repair bill and Volksmaster smart repairs at Oldham have saved the day. They are by far the best repair shop I have used in over 40 years of motoring. The repairs are amazing and the prices are exceptionally good value.

23 juillet 2026
Avis spontané
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Réponse de Volksmaster

Thanks so much for your amazing feedback, Stephen! We are overjoyed that you're happy with our services :)

Noté 5 sur 5 étoiles

I had a great experience from start to…

I had a great experience from start to finish. The work carried out on my car was completed to a very high standard, and I really appreciated the attention to detail. They even cleaned the car inside and out, left an air freshener, and a bottle of water in the car, which were thoughtful touches that made a real difference.

Kat provided outstanding customer service. She was so warm and welcoming, addressed me by name throughout, and made the whole experience feel personal. She gave me a full report on the work completed and explained each step clearly, so I understood everything that had been done.

Excellent service, fantastic communication, and genuine customer care. I wouldn't hesitate to recommend them and will definitely be returning in the future. Thank you to Kat and the whole team for such a positive experience!

23 juillet 2026
Avis spontané
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Réponse de Volksmaster

Hi Mohsin,

Thank you so much for taking the time to share such a detailed and kind review!

We’re absolutely thrilled to hear that you had a great experience with us from start to finish. Our team takes huge pride in their craftsmanship, so knowing you appreciated the high standards and the little extras—like the clean, air freshener, and bottle of water—really makes our day. We believe the small details make a big difference!

We will be sure to pass your lovely compliments straight on to Kat. She is a star, and she'll be delighted to hear that her personal touch, clear communication, and warm welcome left such a positive impression.

Thank you for trusting us with your car and for recommending us. We look forward to welcoming you back in the future!

Noté 5 sur 5 étoiles

Good times management

Hi , staff is really good and supportive . I really appreciate the time management and communication skills . I would highly recommend this service to use.

21 juillet 2026
Avis spontané
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Réponse de Volksmaster

Hi Muhammad, thanks so much for your thoughtful review. We are pleased you were happy with our services and appreciate the support!

Noté 5 sur 5 étoiles

Booked earlybird online for my MOT at Heywood

Booked earlybird online for my MOT at the Heywood branch which gave me a price reduction.
Staff very friendly and kept me updated with progress. Explained a small probem and followed up with a Health Video. I wil be using them again next year.

20 juillet 2026
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Réponse de Volksmaster

Thank you for taking the time to leave us a 5-Star review! We are pleased you were happy with our services :)

Noté 5 sur 5 étoiles

MOT and service top notch

MOT and service done. Very satisfied as usual. They include a video of visual checks performed during service which is very handy to see for yourself ! Highly recommend this place

20 juillet 2026
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Réponse de Volksmaster

Many thanks for taking the time to leave us a 5-Star review. We are pleased you were happy with our services :)

Noté 2 sur 5 étoiles

Took my car in after waiting a week for…

Took my car in after waiting a week for a booking. It took them 8hrs to plug the car in for a basic diagnostic scan. Even then the front counter rush you and constantly make up excuses. No transparency. Not the best of experiences. Wouldn’t come back unfortunately

10 juillet 2026
Avis spontané
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Réponse de Volksmaster

Hi, we are not sure which one of our branches this is but yes, sometimes we have no bookings for upto a week at our busiest times. We are a busy garage but we also accomodate as best as we can. We offer dealer level diagnostic investigations, not just a basic diagnostic scan like you have made out. Currently, Volkswagen have no diagnostic bookings for the next 2 months. We are known for being trustworthy and transparent, we are sorry you feel this way. Thanks, Volksmaster.

Noté 5 sur 5 étoiles

Fabulous service

Fabulous service
My van had dpf and egr issues
The mechanics listened to what id done to resolve it, and symptoms.
As the on board computer had been cleared by brakedown it was good mechanic disgnostic work to solve the problem.
As i had to leave my van for repair
Elishia kept me upto date with costs and timeline of work being done and estimates of when it would be completed.
A real pleasure to deal with the garage, very efficient.
Ive just been to pick van up today and runs best its ever done in 4 years.
They even washed the van and kindly left me a goody bag and water.
Truly gone above and beyond in service and care.
Thankyou for looking after Edna and making her run so well.

17 juillet 2026
Avis spontané
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Réponse de Volksmaster

Hi Lisa,

Thank you so much for taking the time to leave such a fantastic and detailed review! We are absolutely thrilled to hear that Edna is running better than she has in four years.

Dealing with DPF (Diesel Particulate Filter) and EGR (Exhaust Gas Recirculation) issues can be incredibly frustrating, especially when breakdown services have cleared the fault codes. Because these systems are complex and highly interconnected, simply wiping the computer codes often hides the root cause. That is where our team's specialised diagnostic expertise really comes into play. Instead of just guessing or replacing random parts, our mechanics rely on deep technical knowledge and real-world diagnostics to pinpoint exactly what went wrong and fix it permanently.

We are also so glad to hear that Elishia kept you well-informed throughout the process. We know how stressful it is to leave your van behind, so we prioritise clear communication regarding costs and timelines.

Going the extra mile—whether it’s a thorough wash, a goody bag, or just ensuring you have a cold bottle of water—is just our way of showing how much we value your business. Thank you for trusting us with Edna; it was a true pleasure to get her back to peak performance for you!

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