From, my first call, I spoke to carol, who help me to chose the right vehicle for me to hire, no pressure. The proceedure was easy, no hassle, no hidden cost, carol was polite and professional. Coll... Voir plus
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Établissement
Changer d'établissementThe Parade, Orbital Park, TN24 0HT Willesborough, England, GB
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Lisez les avis des autres
The customer service is the best I have encountered for a long time. I asked to extend the originally agreed rental duration and the friendliness and excellence of the staff involved was absolutel... Voir plus
L'entreprise a répondu
Get the specific car you hire. Really good value. Price includes mileage and insurance/breakdown. Reasonably low deposit taken for excess. All details emailed to you. Only issue would be no facility t... Voir plus
I wanted to experience the ID4 more than the usual test drive, I came across VWFS “rent a car” located at JCB Volkswagen. Carol was very helpful and attentive with the booking from start to finish. I... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
We make renting a vehicle simple. Whether you're looking for a car, van or campervan, it's easy to book with us. Browse our top-quality Volkswagen Group vehicles online now and collect from a local retailer. VWFS Rent-a-Car, Simple-as-That.
Coordonnées de contact
The Parade, Orbital Park, TN24 0HT, Willesborough, England, Royaume-Uni
4,5
Excellent
115 avis
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Top service
Excellence service provided from VWFS Ashford,no hidden costs and nice cars provided all the time exactly what as booked.Top service since I work with more than one year in regular basis,just worry free.All round friendly staff as well,what do you need more.Would recommend to anyone.
5 juin 2023
Avis spontané
Réponse de VWFS Rent-a-Car - Ashford
Hi Yasen. We appreciate you taking the time to share this feedback with us. We’re sorry to hear about the experience that you had when renting a vehicle with us, rest assured we take complaints of this nature seriously and we will be investigating this with the rental location so that we can resolve this issue with you. Thank you, VWFS Rent-a-Car.
Smart, new VW golf to road trip to Devo
Get the specific car you hire. Really good value. Price includes mileage and insurance/breakdown. Reasonably low deposit taken for excess. All details emailed to you. Only issue would be no facility to leave vehicle out of hours as other more established companies have.
27 juin 2023
Avis spontané
Tip Top
Five star because of Carol who dealt with changes to the hire period whilst my car was in the workshop for 3 weeks .
17 juin 2023
Avis spontané
Great place to rent a car
We don't rent cars very often but when we do we usually feel as though we have been taken advantage of. Not so with VWFS. A very good basic price and add ons great value as well. Excellent service from Carol who made the whole process hassle free and easy. An added bonus was a brand new Tiguan to drive.
16 juin 2023
Avis spontané
Had to hire a car at very short notice
Had to hire a car at very short notice, and the VW Golf was a great car choice! Carol was extremely knowledgeable and helpful. Thanks for all your help - Carol, you're a star! Would use this car hire again, and I'm very happy to recommend VWFS Rent-a-Car Ashford, to anyone.
11 mai 2023
Avis spontané
Very Efficient
Had a very good experience booking a hire car with this Company and Carol at Ashford was fantastic, she was so helpful and will be hiring my next car with her in a few weeks!
17 mars 2023
Avis spontané
Réponse de VWFS Rent-a-Car - Ashford
Thanks for your review!
Carol-its ALL true
Carol-its ALL true ! a brilliant professional response when I had a query and a slick service . I look forward to renting more cars in 2023 !
10 février 2023
Avis spontané
Réponse de VWFS Rent-a-Car - Ashford
Thanks!
Excellent service and support…
The service and support are always great, the cars are a pleasure to drive and priced at good value. This is always my first port of call now when I need to hire a car.
26 janvier 2023
Avis spontané
Réponse de VWFS Rent-a-Car - Ashford
Thanks!
Very pleased with the car and how Carol…
Very pleased with the car and how Carol handled the situation and what a great pleasure to drive the car many thanks Nash
2 décembre 2022
Avis spontané
Réponse de VWFS Rent-a-Car - Ashford
Thanks so much!
Fab experience
Fab experience, excellent service, even pointed out that we hadn't paid the online drop-off parking fee at Heathrow airport that we wouldn't have noticed and saved us a fine! We'll be back for sure the next time we need to rent a car.
28 novembre 2022
Avis spontané
Réponse de VWFS Rent-a-Car - Ashford
Thanks so much!
Amazing service from Carol- so easy
Amazing service from Carol- so easy. Reasonably priced.
23 novembre 2022
Avis spontané
Réponse de VWFS Rent-a-Car - Ashford
Thanks so much!
Bit out of the way car good excellent…
Bit out of the way car good excellent service on our arrival not so good going back to station however, one young man at the car sales got us a Taxi others were less than helpful
27 novembre 2022
Avis spontané
Réponse de VWFS Rent-a-Car - Ashford
Thanks so much for the great review Roy!
Excellent Customer service!
Carol was absolutely brilliant in sorting out all needed to hire my car. Customer service is outstanding before, during and after.
I would highly recommend and VWFS would be my first choice if I ever needed to hire another car.
24 novembre 2022
Avis spontané
Réponse de VWFS Rent-a-Car - Ashford
Thanks for your review!
Great experience and great price
Great experience and great price. Had to hire a car for 10 weeks, every other hire company were way to expensive - VW were easy to deal with, no fuss and great service on pick up and return - thank you!
10 novembre 2022
Avis spontané
Réponse de VWFS Rent-a-Car - Ashford
Thanks Ian!
Imagine your perfect car rental
Imagine your perfect car rental place
Good cars, same person each time who recognises you, personal service, no quibbles, no trying to milk you for every penny …
Got it? That’s this place … ask for Carol
6 octobre 2022
Avis spontané
Réponse de VWFS Rent-a-Car - Ashford
Thanks!
Fantastic customer service
Fantastic customer service, great price and super car - thank you so much gave me peace of mind x
24 septembre 2022
Avis spontané
Réponse de VWFS Rent-a-Car - Ashford
Thanks!
Réponse de VWFS Rent-a-Car - Ashford
Thanks!
Best car rental experience in the Uk
Best car rental experience in the Uk. Carol went beyond what we expected even dropping us off our nearby destination. Will definitely use again. Great value.
9 septembre 2022
Avis spontané
Réponse de VWFS Rent-a-Car - Ashford
Thanks!
Great prices
Great prices, but even better customer service, very helpful, will use again and again Thanks
29 août 2022
Avis spontané
Réponse de VWFS Rent-a-Car - Ashford
Thanks!
Absolutely fantastic service from VW…
Absolutely fantastic service from VW and particularly Carol on the hire desk, she went well beyond our expectations and will certainly be using VW again all because of carol
26 août 2022
Avis spontané
Réponse de VWFS Rent-a-Car - Ashford
Thanks!
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