BEYOND EXPECTATIONS. I have rented VW cars few time and always clean car, professional staff and no worries whatsoever. May I thank Mr Jacob, a Young, good customer service with respect because I... Voir plus
Établissement
Changer d'établissementJohnsons Volkswagen Birmingham, Lawley Middleway, B4 7XT Birmingham, West Midlands, GB
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Lisez les avis des autres
The overall experience was very good and nice, booking was smooth and quick and to prolong the rental only it took was a phone call. Jacob helped me a lot in terms of questions and throughout the whol... Voir plus
L'entreprise a répondu
I was put in a shiny new Volkswagen & it behaved as expected! More so the sterling service by team Chelsea, Raheel & our star gent Jacob. Thanx for being on the other side of the phone, in having to d... Voir plus
L'entreprise a répondu
Raheel and Jacob have done amazing job on making sure I got the vehicle I wanted, made sure it was clean, and nicely presented on the day of collection. Answered all my questions, and ensured the proc... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
We make renting a vehicle simple. Whether you're looking for a car, van or campervan, it's easy to book with us. Browse our top-quality Volkswagen Group vehicles online now and collect from a local retailer. VWFS Rent-a-Car, Simple-as-That.
Coordonnées de contact
Johnsons Volkswagen Birmingham, Lawley Middleway, B4 7XT, Birmingham, West Midlands, Royaume-Uni
- 0121 222 0603
4,8
Excellent
222 avis
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Experience renting
I rented a car for one week and the car was amazing! it was a quick and easy process with Davinas help. Davina dealt with us amazingly and she was so helpful and polite and gave all the information I needed to know before taking the car. Hope to see her again.
5 mai 2023
Avis spontané
My experience at VW RENT A CAR…
My experience at VW RENT A CAR BIRMINGHAM was fantastic! Devina and Raheel were very friendly. The process was straightforward and simple which made my rental experience easy. Thanks again both, will definitely be using you guys again!
2 mai 2023
Avis spontané
Raheel and Davina…
Raheel and Davina…. well what can I say except the best customer service you will ever get. I am an international renter and I always rent from here when in Bham area. Never any issues which gives you peace of mind. If I could rate higher I would. Excellent!
5 avril 2023
Avis spontané
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Great management
Great management, excellent service from Raheel and Davina, managed to upgrade me from a polo to a golf in short notice. Highly recommend this team! Five stars!
15 mars 2023
Avis spontané
Réponse de VWFS Rent-a-Car - Birmingham
Thanks for your review!
Whether It’s Davina Or Rakheel…Service…
Whether It’s Davina Or Rakheel…Service ALWAYS On Point.
13 mars 2023
Avis spontané
Réponse de VWFS Rent-a-Car - Birmingham
Thanks for your review!
Amazing service
Amazing service, very efficient, the manager at the Birmingham branch Raheel was very friendly and professional, went out of his way to ensure the car I was receiving was cleaned properly. Much better renting experience here than other places I have rented from. Will definitely use them again in the future.
10 mars 2023
Avis spontané
Réponse de VWFS Rent-a-Car - Birmingham
Thanks for your review!
Excellent service and professionalism…
Excellent service and professionalism from Davina and the receptionist on the front desk
I tried originally to get a vehicle from Solihull division and spoke to someone completely inept/useless called Chelsea. Didn’t find them helpful at all and luckily after calling this branch they exceeded my expectation.
Happy to say this branch bham was perfect and Davina made the process seamless.
17 février 2023
Avis spontané
Réponse de VWFS Rent-a-Car - Birmingham
Thanks!
Had the pleasure of renting a car from…
Had the pleasure of renting a car from both Davina and Raheel. I Booked a Volkswagen Golf online and was over the moon as that is what i received rather than 'something similar' like other hire companies i have rented from in the past. A low excess and deposit and a swift pick up process made this an amazing experience and i'll definately be back again, Thanks guys!
8 février 2023
Avis spontané
Réponse de VWFS Rent-a-Car - Birmingham
Thanks!
5 Star Experience!
A 5 star car renting experience! The process was easy, clear and concise. The Staff Davina and Raheel were both incredibly polite and understood my needs. The vehicle was brand new and immaculate inside and out. Overall a fantastic service and I know where i'll be going for all my future car rentals!
3 février 2023
Avis spontané
Réponse de VWFS Rent-a-Car - Birmingham
Thanks!
They give me a car that kept cutting…
They give me a car that kept cutting off and every time i tried contacting them they would ignore me, finally swapped the cars then this car had mechanical problems after 1 week very unprofessional people
31 janvier 2023
Avis spontané
Réponse de VWFS Rent-a-Car - Birmingham
Hi Marcus, we apologise for the experience you’ve had! We always aim to deliver high standards and do safety check every rental. Thank you for taking the time to bring this to our attention. We will use the feedback to ensure this doesn’t happen again.
Exceptional service
I have rented cars from VWFS Rent-a-Car Birmingham a number of times over the past year. Without exception, it has been a flawless, fast and efficient experience throughout- the booking, collection and return. The cars have always been extremely clean and without any mechanical issues. I highly recommend VWFS Rent-a-Car Birmingham and especially outstanding service which was received from Raheel!!
20 janvier 2023
Avis spontané
Réponse de VWFS Rent-a-Car - Birmingham
Thanks!
Volkswagen rental
Pleasant customer service female staff member made whole experience both in and out calm and smooth. One of the best car rental experiences I’ve had!
3 janvier 2023
Avis spontané
Réponse de VWFS Rent-a-Car - Birmingham
Thanks!
Shocking service
I booked and paid for a car rental on Sunday dec 11th. I have paid 73 pounds.
An assistant rang me in the 12 th and told me I could not have the car I booked because it was faulty. I said I wanted a refund and I booked enterprise rentals who were fantastic.I have since had several phone calls with this company and have not had a refund.Appalling service and still no refund. This should happen automatically.
11 décembre 2022
Avis spontané
Réponse de VWFS Rent-a-Car - Birmingham
Thank you for leaving your review. We value your feedback and take on board your comments to improve our service. We do our best to deliver the car you requested, however in some unfortunate circumstances we are unable to do so, but we do ensure to match the car spec you requested.
We can see from your booking that you made the reservation through a third-party site, therefore this is who you will need to contact to claim your refund.
Brilliant service, heartily recommend
Hiring a car from Johnson Volkswagen, Lawley Middleway was definitely the right decision for us.
Davina is very professional, courteous and very pleasant. Really quick service, very efficient and a good price
Drop off was a breeze and even booked a taxi for us!
I will certainly use their services again without a second thought. Good companies and staff deserve credit amd credit is due here.
12 décembre 2022
Avis spontané
Réponse de VWFS Rent-a-Car - Birmingham
Thanks!
Davina
Thanka to Davina, I have had a pleasant visit and a great experience, she was very professional and easy to deal with
6 décembre 2022
Avis spontané
Réponse de VWFS Rent-a-Car - Birmingham
Thanks so much!
Great customer service
Great customer service, willing to help and overall a brilliant experience. I would highly recommend!
26 novembre 2022
Avis spontané
Réponse de VWFS Rent-a-Car - Birmingham
Thanks!
Amazing customer service
Lovely customer service, davina at the Birmingham branch is absolutely amazing! Excellent customer service
24 novembre 2022
Avis spontané
Réponse de VWFS Rent-a-Car - Birmingham
Thanks for your review!
Amazeballs!
Really helpful. Nothing has been too much for Raheel and Davina. Both the guys have been professional and the level of customer service has been out of this world. Asset to VWFS. Cheers guys! Suhayl
24 novembre 2022
Avis spontané
Réponse de VWFS Rent-a-Car - Birmingham
Thanks for your review!
Wonderful experience
Wonderful experience
Best car hire
Above and beyond at vw Birmingham
Has no competition in the industry
14 novembre 2022
Avis spontané
Réponse de VWFS Rent-a-Car - Birmingham
Thanks for your review!
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