VWFS Rent-a-Car - Colindale Avis 

Will be back anytime I'll need a van

Very good service

Great choice of cars & vans great service, will certainly use again.
Thoroughly recommend.

Update: the below review was addressed immediately by Gary. Problems can occur and this was a textbook rectification. Thank you, Gary and VW rent-a-car team Colindale!

We rented under try before you buy scheme. No one at the Colindale even knew what that meant. Also resulted in us getting a rather dated model. I had explicitly written and called to say I was considering buying the all new California Ocean and hence wanted to try it out. Also, the water pump was broken. So we had not water in the van all week.

Great experience as always.

Very happy with the quality of the vehicle we received as well as its subsequent performance and condition.
Serghie, who helped us for a friendly and helpful person throughout.
We rented for 3 months and got to work with Serghie through out.

All was very good just I was expecting a new van a 24 or 25 plate ,because that 72 plate was filling tired
But it get me where I was expecting to go and bring me back so no complaints

Mike was brilliant, so easy to deal with and efficient- would not rent a van from anywhere else because of him, keep up the good work and thank you!

Serghei is always a pleasure to deal with, gets the rental sorted quickly and efficiently while being helpful throughout the process.

Serghei was very helpful - excellent customer service. The Multivan was perfect, with lots of space, and in perfect condition. All the paperwork was provided and pack for driving abroad.

I rent vehicles here regularly, it is a pleasure to go to the Colindale branch - the staff are courteous and I am always very well looked after.

Used a couple of times now for a medium size van for work proposes - always easy to book, nice clean vehicles and seamless pick up / return.

The car was solid! Staff service was very friendly, kind and amazing. They'll help you with anything! Really thankful for their help
We got helped by Sergei, thank you very much for your help!

Had a very positive experience! I rented a 7-seater and received exactly what I booked online. The vehicle was fairly new, with only around 4,000 miles on it, and it was spacious and comfortable inside.

Special thanks to Serge, who was caring and professional. He explained everything clearly and in detail, with a great attitude throughout.

Overall, an excellent experience — I’ll definitely be coming back!

Excellent service. This was my first time renting with VW and I am very delighted with the service. Serge is a real asset to the team, he was very polite and helpful. I will definitely be returning.

Hi, my name is Mazen Saber and I have been renting a car every single day with VW since July 2024. The man in charge of my hire is called Sergie and he is ultimately the only reason why I decided to keep renting every single day for nearly a year now even though there are many cheaper companies to rent from. The customer service he provides and smooth communication is absolutely impeccable, if it was not for him I would have certainly gone somewhere else to try find something cheaper but he is reason why I have no problems paying a little more money to ensure the smooth transition of any services and help that I require. This man deserves serious recognition and some sort of reward for his unprecedented role at VW he is a perfect representative for the company!!!

Friendly and efficient service. Happy to have the option of automatic gear box. Great value for the money.

Wonderful as always!!! ******

Quick service every time.
Reliable staff easy to book and get services done