Yet another excellent experience with this company. We travel every September to Lille and hire a VW Transporter Kombi. Have been using the same company for the last six years and, as usual, the ser... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementParkway Volkswagen Van Centre Leicester, St Margarets Way, LE1 3EA Leicester, Leicestershire, GB
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I spoke to Jay a couple of months before our trip to France to hire a LWB Combi van, when we arrived to collect the van was waiting and the handover was seamless. Upon return I arrived as requested a... Voir plus
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Hired a VW Multivan to take the family up to the Lake District. Drove like a car not a van & was really comfortable with loads of space for the kids & laugage.. Really easy to book on line & really co... Voir plus
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Quick and easy service to use. I’ve used multiple other car hire companies, and by far rent-a-car has been the best. You are guaranteed to get the car you book unlike other companies (no names... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
We make renting a vehicle simple. Whether you're looking for a car, van or campervan, it's easy to book with us. Browse our top-quality Volkswagen Group vehicles online now and collect from a local retailer. VWFS Rent-a-Car, Simple-as-That.
Coordonnées de contact
Parkway Volkswagen Van Centre Leicester, St Margarets Way, LE1 3EA, Leicester, Leicestershire, Royaume-Uni
- 0116 214 8808
4,9
Excellent
83 avis
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Another great hire with VW
Another great hire with VW. Lovely new van. Amazing customer service. Straight forward with no hidden costs!
18 août 2023
Avis spontané
By far the easiest rental experience
By far the easiest rental experience I think I have ever had. We hired a VM Multivan from VW Leicester. Jay was excellence and dealt with everything really efficiently and friendly. The pre-rental emails were clear on what we had to bring. Handing back was just as efficient - 10 minutes top. Well done Jay. If I need a 7 seater again I would definitely hire from here.
12 août 2023
Avis spontané
Cheaper than most rental companies
Decent price for a 3 day rental, booked online no hassle. Car was ready and on time for collection, would have given it 5stars, but car wasn't washed or cleaned as I would have expected to be for a rental, staff could be more friendly at the parkway Leicester branch. Other than that would use again.
3 août 2023
Avis spontané
I Rented a vw california ocean camper…
I Rented a vw california ocean camper for the weekend. Great service from the rental team 👏
7 juillet 2023
Avis spontané
Fantastic service and good value for money
Really efficient booking online and much better value for money than other providers. We had great service from Jay on collection and return. Will definitely use again!
14 juillet 2023
Avis spontané
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
VW is a Joke, not a brand!!
We booked the VW Tiguan 2 months in advance and got the key on 01/07/23. My brother drive the car home and when I checked it I was shocked to see the state of the car it was covered with dog fur and literally dog poop on the back of the car. My sister was allergic to the dust and fur and it made it worse and ended up with ruining our holiday which we planned for past 8 months.
Took the car back on 05/07/23 and spoke to the Manager Jay, just asked him 1 question to show me the pics and paperwork you did before handing over the car on that day. Surprisingly they don’t have any pics or paperwork done before they handed it over. That's the only job they got before they rent a vehicle. Even though he claimed that the car was lastly taken out in December 2022, he claimed that all our cars have been fully valeted with care. “VW IS A JOKE”
Please don't ever think about hiring a car from this VW, it'll be a pain in the ass. Seriously it's a nightmare not recommended to anyone!!! Could have posted the pics, but can't see the option for it.
1 juillet 2023
Avis spontané
Réponse de VWFS Rent-a-Car - Leicester
Hi Hadly. Thanks for taking the time to share this feedback with us. We’re sorry to hear about the experience that you had when renting a vehicle with us. We have reached out to the rental location who have confirmed that they refunded your rental in full. Rest assured we take complaints very seriously and as standard we don’t allow animals in our vehicles so will be investigating this complaint thoroughly with the team. Kind regards VWFS Rent-a-Car.
Gives a great deal on car rental and…
Gives a great deal on car rental and process was smooth and easy. the staff and jay were very kind and Co-operative
27 juin 2023
Avis spontané
First experience with this business and…
First experience with this business and found them very easy and straight forward to deal with. Rental rate was extremely competitive compared to other companies, and staff were very helpful. Will not hesitate to use this company again.
22 juin 2023
Avis spontané
I’ve hired a multi van from vwfs…
I’ve hired a multi van from vwfs Leicester it was an amazing vehicle enjoyed our journey. Great experience renting a van here
Jay was very friendly and helpful. Can’t praise the service more.
22 juin 2023
Avis spontané
Customer service from Jay..
The vehicles are a pleasure to drive and the customer service from Jay is flawless every time.
10 juin 2023
Avis spontané
Vantastic !
Excellent experience, very competitive price and the quality you expect from a main dealer, Jay was great t deal with.
Would highly recommend and will definitely use them again.
2 juin 2023
Avis spontané
VWFS rental
Easy to book online. Hire cost was reasonable. Good professional service when I collected car. The admin required was efficient and quick to complete.
I had an auto VW Polo. Easy to drive, comfortable, and very economical on fuel. I would have the same car again.
This is the second time I have hired from VWFS and would do so again.
11 mai 2023
Avis spontané
Very friendly service here
Very friendly service here. Rental was quickly processed. Main car controls explained. I was on my way in no time.
14 avril 2023
Avis spontané
Réponse de VWFS Rent-a-Car - Leicester
Thanks!
Highly recommend
This was my first time having to hire a car. It was a straight forward booking and the car was ready to go with my booking being such a last minute one. Jay at the Leicester branch was very friendly, informative and overall provided great customer service. Would definitely recommend and would use again!
27 février 2023
Avis spontané
Réponse de VWFS Rent-a-Car - Leicester
Thanks for your review!
Commercial Van Hire
Excellent service from both Tom and Jayit - would definitely recommend
15 mars 2023
Avis spontané
Réponse de VWFS Rent-a-Car - Leicester
Thanks for your review!
Prompt efficient personalised service
7 février 2023
Avis spontané
Réponse de VWFS Rent-a-Car - Leicester
Thanks!
Excellent service
Excellent service
Good value for money
Easy and straightforward
Would highly recommend!
31 octobre 2022
Avis spontané
Réponse de VWFS Rent-a-Car - Leicester
Thanks!
Move over Europcar !!
After being let down by Europcar, I am officially converted. I didn't realise that VW did van hire and will definitely use them again.
Service was good and straightforward, price was transparent and pretty cheap especially as I had a 71plate VW transporter.
For comparison 2 day rental both with like for like fuel
Europcar(500 miles) £175 - £400 deposit
VW (unlimited miles) £124 -£500 deposit
I would highly recommend this company.
15 octobre 2022
Avis spontané
Réponse de VWFS Rent-a-Car - Leicester
Thanks!
Excellent service!
Manager rang to confirm pick up time.. Hired an id3 .. Car was cleaned and fully charged.. Handover and return swift and efficient
26 août 2022
Avis spontané
Réponse de VWFS Rent-a-Car - Leicester
Thanks!
Fantastic approach to my needs by Jay
Fantastic approach to my needs by Jay, very professional in the service he provided me with
15 août 2022
Avis spontané
Réponse de VWFS Rent-a-Car - Leicester
Thanks Richard! :)
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