VWFS Rent-a-Car - Northampton Avis 

128
TrustScore 5 sur 5

4,8

Parkway Volkswagen Northampton, Ferris Row, Riverside Business Park, NN3 9HX Northampton, Northamptonshire, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

Kevin went above and beyond while i rented a car for around 4 months, he was really understanding with my situation while I was waiting for my new car to be delivered to the dealership. Great customer... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I hired a car for 4 weeks when my son & his family came to visit from NZ, lending him our bigger car for the duration of his stay. I cannot fault the service provided by my local office, which incl... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Marvellous experience from start to finish, didn't want to give the car back, the golf they lent us was such a nice drive. Customer service was second to none, I would highly recommend.

L'entreprise a répondu

Noté 5 sur 5 étoiles

Didn't realise service was available at this site. Car was in for mot and service with them and needed a car. Booking process was super easy and team was available to answer my questions. Pricing is... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Agence de location de voitures
  2. Service de leasing automobile
  3. Agence de location de fourgonnettes

Écrit par l'entreprise

We make renting a vehicle simple. Whether you're looking for a car, van or campervan, it's easy to book with us. Browse our top-quality Volkswagen Group vehicles online now and collect from a local retailer. VWFS Rent-a-Car, Simple-as-That.


Coordonnées de contact

  • Parkway Volkswagen Northampton, Ferris Row, Riverside Business Park, NN3 9HX, Northampton, Northamptonshire, Royaume-Uni

  • 01604 321644

4,8

Excellent

TrustScore 5 sur 5

128 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

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4,8

Tous les avis

(128)

862 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Great friendly service

We hired a car for the first time from VW for the Christmas period. The price was great especially for the car we had, it was brand new and in perfect condition. The lady in the office was so friendly, polite and helpful. We will definitely be returning next Christmas.

20 décembre 2022
Avis spontané
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Réponse de VWFS Rent-a-Car - Northampton

Thanks!

Noté 5 sur 5 étoiles

Great rental place

Great rental place - won’t go anywhere else now - clear on the rental no hidden extra insurance - good little cars
Easy rental and convenient

24 octobre 2022
Avis spontané
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Réponse de VWFS Rent-a-Car - Northampton

Thanks!

Noté 5 sur 5 étoiles

After finding vw rental

After finding vw rental I would never use anyone else. The staff are extremely helpful and honest. I hired from them a lot this year and I can say hand on heart there has never been any issues. From getting the car you have booked and are expecting to the condition of the vehicle or return of the deposit. They are the best I have ever rented from a big thank you to all the staff at be riverside Northampton.

29 septembre 2022
Avis spontané
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Réponse de VWFS Rent-a-Car - Northampton

Thanks!

Noté 4 sur 5 étoiles

The service was quick and efficient

The service was quick and efficient. The car was in a reasonable condition (lots of minor damage/ scratches) and drove well, however it smelt as if the previous driver had been a smoker.
The ease of service will certainly see me going back if I need to rent a car in the future.

8 septembre 2022
Avis spontané
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Réponse de VWFS Rent-a-Car - Northampton

Thanks!

Noté 5 sur 5 étoiles

Excellent customer service

Excellent customer service, staff were really friendly especially as it was my first time using their services. I highly recommend this company.

8 septembre 2022
Avis spontané
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Réponse de VWFS Rent-a-Car - Northampton

Thanks!

Noté 5 sur 5 étoiles

Made it so easy...

Tomas and Kevin were efficient and helpful. We had a small accident and the reassurance from them to leave it until we returned the car didn't let it spoil our holiday.
Very easy to deal and communication couldn't be faulted. We wouldn't hesitate to recommend them or use them again ourselves.

31 août 2022
Avis spontané
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Réponse de VWFS Rent-a-Car - Northampton

Thanks!

Noté 4 sur 5 étoiles

Volkswagen Golf rental was a good experience

Rented a modern Volkswagen Golf for 8 days as my own car had broken down. Booking on-line the price was excellent especially as the Golf is a very nice car with all the new electronic driving aids. Collecting and dropping off the car was very easy.

20 août 2022
Avis spontané
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Réponse de VWFS Rent-a-Car - Northampton

Thanks for your review!

Noté 5 sur 5 étoiles

Great

Great! But you can add extra service free of charge. I came by train. And spent £12 to get to your place. So it would be really good if you can collect and drop off the customers from train station. It’s just 10 min drive.

3 août 2022
Avis spontané
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Réponse de VWFS Rent-a-Car - Northampton

Thanks for the great review!

Noté 5 sur 5 étoiles

Excellent

A very quick and efficient service. The whole process from choosing the car to leaving the forecourt with it was simple. The people we dealt with were pleasant and helpful and we couldn't ask for more. I certainly wouldn't rent a car from anywhere else.

2 août 2022
Avis spontané
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Réponse de VWFS Rent-a-Car - Northampton

Great to hear, thanks for your review!

Noté 2 sur 5 étoiles

I had multiple payments taken that took…

I had multiple payments taken that took two days to get sorted and I couldn’t get through to them to sort it, I had £250 EXTRA taken from while I was away stressing about how I could get fuel and pay my bills

1 août 2022
Avis spontané
Logo de VWFS Rent-a-Car - Northampton

Réponse de VWFS Rent-a-Car - Northampton

Hi Liam, thank you for taking the time to leave this feedback. We apologise for this technical error and any inconvenience this caused you. We are working to ensure that this doesn’t happen again.

Noté 5 sur 5 étoiles

Recommend

Good customer service; easy collection and drop off and good price too. Would recommend and will use again. Thank you.

30 juillet 2022
Avis spontané
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Réponse de VWFS Rent-a-Car - Northampton

Thanks for your review!

Noté 5 sur 5 étoiles

All straight forward

All straight forward , great price and the price was good 👍

18 juillet 2022
Avis spontané
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Réponse de VWFS Rent-a-Car - Northampton

Thanks Jenny!

Noté 5 sur 5 étoiles

I absolutely recommend this guys over…

I absolutely recommend this guys over anyone. Very good customer service, I had to cancel due to illness and this guys sorted everything for me and holded the car until the last minute without charging me any fees. It got to the day and I was fine and just went and picked up the car and did my travelling. Thanks so much for that, I know now where to go and rent a car. Immaculate cars, very good customer service and very good prices. 5 stars.

17 juillet 2022
Avis spontané
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Réponse de VWFS Rent-a-Car - Northampton

Thanks!

Noté 5 sur 5 étoiles

Excellent Hire

Excellent received when picking up and returning the car. Staff were vey helpful and happy to assist where required

15 juillet 2022
Avis spontané
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Réponse de VWFS Rent-a-Car - Northampton

Thanks Dave!

Noté 5 sur 5 étoiles

Friendly, Professional staff

Friendly staff, very professional at the same time, made the whole process effortless. Car was great, no issues. I will use VWFS again rather than going to the more "traditional name brands". VWFS you have a solid converted customer!

14 juillet 2022
Avis spontané
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Réponse de VWFS Rent-a-Car - Northampton

Thanks Paul! :)

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