VWFS Rent-a-Car - Poole Avis 

62
•
TrustScore 5 sur 5

4,8

Breeze Poole, Tower Retail Park, BH12 4QY Poole, GB

•

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Clean nearly new vehicle, which was perfect for our needs. But more so, th staff were extremely helpful when we had to amend the booking, going the extra mile for us, as well as being friendly and kno... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The team were very efficient and professional, the whole process was dealt with very quickly at both collection and drop off. Would definitely use again.

L'entreprise a répondu

Noté 5 sur 5 étoiles

Excellent service! Really easy process from start- finish. Unlimited mileage is an added bonus which most rental services don’t have! ROY is Fantastic he was so helpful and we made another booking wit... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Outstanding service from Leandro, we have been renting via VWFS for several months this year. Good quality car. Seamless efficient service, am really grateful, completely removed the stress from t... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Agence de location de voitures
  2. Agence de location de fourgonnettes
  3. Service de leasing automobile

Écrit par l'entreprise

We make renting a vehicle simple. Whether you're looking for a car, van or campervan, it's easy to book with us. Browse our top-quality Volkswagen Group vehicles online now and collect from a local retailer. VWFS Rent-a-Car, Simple-as-That.


Coordonnées de contact

  • Breeze Poole, Tower Retail Park, BH12 4QY, Poole, Royaume-Uni

4,8

Excellent

TrustScore 5 sur 5

62 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,8

Tous les avis

(62)

902 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Clean nearly new vehicle

Clean nearly new vehicle, which was perfect for our needs. But more so, th staff were extremely helpful when we had to amend the booking, going the extra mile for us, as well as being friendly and knowledgeable. Thank you.

19 septembre 2026
Avis spontané
Logo de VWFS Rent-a-Car - Poole

Réponse de VWFS Rent-a-Car - Poole

Hi there!

Thank you for taking the time to provide us with your feedback. We’re glad you had a great experience with us and we look forward to welcoming you back again soon!

Many thanks,
VWFS Rent-a-Car

Noté 4 sur 5 étoiles

Overall good experience

Overall good experience.
However did order short wheelbase buzz and was allocated lwb!

4 septembre 2026
Avis spontané
Logo de VWFS Rent-a-Car - Poole

Réponse de VWFS Rent-a-Car - Poole

Hi there,

We're delighted to hear you had a good experience with us at our Poole location.

In exceptional circumstances, due to factors beyond our control, vehicles may become unavailable either before or by the point of collection. Whilst these scenarios are infrequent, we always ensure our customers receive a like-for-like or higher valued rental vehicle at no extra cost.

We're pleased you were able to continue your journey in a similar model with us and thank you once again for taking the time to leave us a review.

Thank you,
VWFS Rent-a-Car

Noté 5 sur 5 étoiles

The team were very efficient and…

The team were very efficient and professional, the whole process was dealt with very quickly at both collection and drop off. Would definitely use again.

9 septembre 2026
Avis spontané
Logo de VWFS Rent-a-Car - Poole

Réponse de VWFS Rent-a-Car - Poole

Hello,

We’re glad you had a great experience with VWFS Rent-a-Car. Our team looks forward to helping you again soon!

Many thanks,
VWFS Rent-a-Car

Noté 5 sur 5 étoiles

Always a professional well mannered…

Always a professional well mannered staff to greet and talk you through the hire agreement and car, I have used them numerous times and found this level of service on every hire agreement , I will use again, well done team Poole!

10 septembre 2026
Avis spontané
Logo de VWFS Rent-a-Car - Poole

Réponse de VWFS Rent-a-Car - Poole

Hi there!

Thank you for taking the time to provide us with your feedback. We’re glad you had a great experience with us and we look forward to welcoming you back again soon!

Many thanks,
VWFS Rent-a-Car

Noté 5 sur 5 étoiles

Great staff and great Multivan

Great service / staff and great Multivan. Thank you team VW. Rented a 7 seater Multivan to France for 10 days, couldn’t be happier. 26 plate Multivan was a joy to drive.

24 août 2026
Avis spontané
Logo de VWFS Rent-a-Car - Poole

Réponse de VWFS Rent-a-Car - Poole

Hello,

We’re glad you had a great experience with VWFS Rent-a-Car. Our team looks forward to helping you again soon!

Many thanks,
VWFS Rent-a-Car

Noté 5 sur 5 étoiles

Outstanding service from Leandro

Outstanding service from Leandro, we have been renting via VWFS for several months this year.
Good quality car.
Seamless efficient service, am really grateful, completely removed the stress from the experience
I cannot recommend highly enough

21 août 2026
Avis spontané
Logo de VWFS Rent-a-Car - Poole

Réponse de VWFS Rent-a-Car - Poole

Hi there!

Thank you for taking the time to provide us with your feedback. We’re glad you had a great experience with us and we look forward to welcoming you back again soon!

Many thanks,
VWFS Rent-a-Car

Noté 5 sur 5 étoiles

Easy to collect and return the vehicle…

Easy to collect and return the vehicle which was the vehicle promised.

3 août 2026
Avis spontané
Logo de VWFS Rent-a-Car - Poole

Réponse de VWFS Rent-a-Car - Poole

Hello,

We’re glad you had a great experience with VWFS Rent-a-Car. Our team looks forward to helping you again soon!

Many thanks,
VWFS Rent-a-Car

Noté 5 sur 5 étoiles

Rent a car vw was very smooth,friendly…

Rent a car vw was very smooth,friendly and customer care stuff.Very flexible and cheap prices.Higly recommended. Will use it again.Well done.
Regards
Lukas.

14 mai 2026
Avis spontané
Logo de VWFS Rent-a-Car - Poole

Réponse de VWFS Rent-a-Car - Poole

Hello,

We’re glad you had a great experience with VWFS Rent-a-Car. Our team looks forward to helping you again soon!

Many thanks,
VWFS Rent-a-Car

Noté 5 sur 5 étoiles

Excellent service

I rented a car for the weekend from VWFS in Poole and the whole experience was seamless. Booking was straightforward, all staff members were exceptionally polite and helpful, and the pick-up/drop off process was straightforward and efficient. I can highly recommend this company and will definitely use them again in future.

23 mars 2026
Avis spontané
Logo de VWFS Rent-a-Car - Poole

Réponse de VWFS Rent-a-Car - Poole

Hello,

We’re glad you had a great experience with VWFS Rent-a-Car. Our team looks forward to helping you again soon!

Many thanks,
VWFS Rent-a-Car

Noté 5 sur 5 étoiles

Great value

Great value, brilliant service and really friendly. Can’t fault anything.

19 novembre 2025
Avis spontané
Logo de VWFS Rent-a-Car - Poole

Réponse de VWFS Rent-a-Car - Poole

Hello,

Thanks for taking the time to share your feedback—we’re so pleased you had a great experience and hope you continue to enjoy our service in the future.

Many thanks,
VWFS Rent-a-Car

Noté 5 sur 5 étoiles

Harry went out of his way to help. …

Harry went out of his way to get us a Golf R Line at very short notice. Excellent customer service and great car to drive

3 novembre 2025
Avis spontané
Logo de VWFS Rent-a-Car - Poole

Réponse de VWFS Rent-a-Car - Poole

Hello,

We’re glad you had a great experience with VWFS Rent-a-Car. Our team looks forward to helping you again soon!

Many thanks,
VWFS Rent-a-Car

Noté 5 sur 5 étoiles

This whole experience was simply…perfect!

This whole experience was simply perfect. From quotation, handover to return was flawless and a credit to Roy who was fantastic.

31 octobre 2025
Avis spontané
Logo de VWFS Rent-a-Car - Poole

Réponse de VWFS Rent-a-Car - Poole

Hello,

We’re glad you had a great experience with VWFS Rent-a-Car. Our team looks forward to helping you again soon!

Many thanks,
VWFS Rent-a-Car

Noté 5 sur 5 étoiles

Collecting a rental from the lovely Roy

Collecting a rental from VW as my car was faulty hence the service booking, and what could have been a stressful situation was turned into an ABSOLUTE pleasure by Roy. Roy was super professional, friendly and attentive! The process was smooth and completely hassle free. Absolutely loved Roy, what a gem and incredible asset to VW.

25 septembre 2025
Avis spontané
Logo de VWFS Rent-a-Car - Poole

Réponse de VWFS Rent-a-Car - Poole

Hello,

Thanks for taking the time to share your feedback—we’re so pleased you had a great experience and hope you continue to enjoy our service in the future.

Many thanks,
VWFS Rent-a-Car

Noté 5 sur 5 étoiles

Roy is the best!

22 septembre 2025
Avis spontané
Logo de VWFS Rent-a-Car - Poole

Réponse de VWFS Rent-a-Car - Poole

Hello,

Thanks for taking the time to share your feedback—we’re so pleased you had a great experience and hope you continue to enjoy our service in the future.

Many thanks,
VWFS Rent-a-Car

Noté 5 sur 5 étoiles

Roy Senkali gave me outstanding service…

Roy Senkali gave me outstanding service and I would rate him as 10/10 ++

8 septembre 2025
Avis spontané
Logo de VWFS Rent-a-Car - Poole

Réponse de VWFS Rent-a-Car - Poole

Hello,

We’re glad you had a great experience with VWFS Rent-a-Car. Our team looks forward to helping you again soon!

Many thanks,
VWFS Rent-a-Car

Noté 5 sur 5 étoiles

Outstanding service from Roy

Outstanding service from Roy. Needed a van desperately and he sorted one for me in less than an hour! Far cheaper than other renting companies nearby.

3 septembre 2025
Avis spontané
Logo de VWFS Rent-a-Car - Poole

Réponse de VWFS Rent-a-Car - Poole

Hi there!

Thank you for taking the time to provide us with your feedback. We’re glad you had a great experience with us and we look forward to welcoming you back again soon!

Many thanks,
VWFS Rent-a-Ca

Noté 5 sur 5 étoiles

VW California Ocean

Rented a Volkswagen California Ocean for a weekend away as a family of 3, lovely camper van and the staff were lovely to deal with, very informative!

8 août 2025
Avis spontané
Logo de VWFS Rent-a-Car - Poole

Réponse de VWFS Rent-a-Car - Poole

Hello,

Thanks for taking the time to share your feedback—we’re so pleased you had a great experience and hope you continue to enjoy our service in the future.

Many thanks,
VWFS Rent-a-Car

Noté 5 sur 5 étoiles

A Big Thank you.

My experience to rent a Multi-van from Breeze Campers & VWFS Rent - a - Car Poole branch was a great choice.
This particular branch was most excellent to my family and I.
The rental executive who showcased the car ,Roy Senkali, was knowledgeable and friendly teaching me how to use the car during the test drive it’s automatic vehicle and it’s very modern features. He also kindly offered to drop me off at home which I was extremely grateful for as it was raining. Further more I am wishing him all the best to keep up the good work. Not to mention the car was amazing as well, being a new model which was made and plate # in 2025 it was optimal for my family’s use and we truly enjoyed using it. Now we are looking forward to the next’s adventure.
Many thanks.

4 septembre 2025
Avis spontané
Logo de VWFS Rent-a-Car - Poole

Réponse de VWFS Rent-a-Car - Poole

Hi there!

Thank you for taking the time to provide us with your feedback. We’re glad you had a great experience with us and we look forward to welcoming you back again soon!

Many thanks,
VWFS Rent-a-Car

Noté 5 sur 5 étoiles

Roy made the whole experience very…

Roy made the whole experience very pleasurable friendly great personality and professional

29 août 2025
Avis spontané
Logo de VWFS Rent-a-Car - Poole

Réponse de VWFS Rent-a-Car - Poole

Hello,

Thanks for taking the time to share your feedback—we’re so pleased you had a great experience and hope you continue to enjoy our service in the future.

Many thanks,
VWFS Rent-a-Car

Noté 5 sur 5 étoiles

Rented an ID Buzz GTX Pro LWB 7 seat…

Rented an ID Buzz GTX Pro LWB 7 seat for one day from the Poole branch. Roy was super helpful, friendly and explained everything answering all my questions too. Car was fab to drive and rental was a great price too! I will not hesitate to rent from them again. The location is excellent too.

19 août 2025
Logo de VWFS Rent-a-Car - Poole

Réponse de VWFS Rent-a-Car - Poole

Hi there!

Thank you for taking the time to provide us with your feedback. We’re glad you had a great experience with us and we look forward to welcoming you back again soon!

Many thanks,
VWFS Rent-a-Car

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus