VWFS Rent-a-Car - Stoke (Vans) Avis 

16
TrustScore 4.5 sur 5

4,5

Motus Commercials Stoke, Leek New Road, Stoke, ST6 2DE Stoke-on-Trent, England, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

Annie was amazing from the offset. There was no question too silly and she was able to guide me through the process to book. We booked a multivan for a Europe trip. It was comfortable and easy to dr... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We have just returned from a short trip to Ireland, I would just like to say how helpful and professional the rental went, that’s all thanks to Annie, who went above and beyond to make this trip possi... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Once again, Annie saved the day after our own car developed a fault a couple of days before we were heading off to Edinburgh. Great service from Annie providing us with a lovely clean Maxivan. Our sup... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Annie was our saviour after we were let down by VW in Manchester. She went above and beyond to get us the vehicle we needed for our family holiday. Seem less handover and drop off, really couldn't r... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Agence de location de voitures
  2. Service de leasing automobile
  3. Agence de location de fourgonnettes

Écrit par l'entreprise

We make renting a vehicle simple. Whether you're looking for a car, van or campervan, it's easy to book with us. Browse our top-quality Volkswagen Group vehicles online now and collect from a local retailer. VWFS Rent-a-Car, Simple-as-That.


Coordonnées de contact

  • Motus Commercials Stoke, Leek New Road, Stoke, ST6 2DE, Stoke-on-Trent, England, Royaume-Uni

4,5

Excellent

TrustScore 4.5 sur 5

16 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,5

Tous les avis

(16)

900 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Annie was amazing from the offset! The process was super easy

Annie was amazing from the offset. There was no question too silly and she was able to guide me through the process to book. We booked a multivan for a Europe trip. It was comfortable and easy to drive. The paperwork was in place for travel with no problems.

It was easy to collect and drop the vehicle back off. There were no issues with either process. Our car was safe on the carpark too.

31 juillet 2026
Avis spontané
Logo de VWFS Rent-a-Car - Stoke (Vans)

Réponse de VWFS Rent-a-Car - Stoke (Vans)

Hi there!

Thank you for taking the time to provide us with your feedback. We’re glad you had a great experience with us and we look forward to welcoming you back again soon!

Many thanks,
VWFS Rent-a-Car

Noté 5 sur 5 étoiles

Ireland trip

We have just returned from a short trip to Ireland, I would just like to say how helpful and professional the rental went, that’s all thanks to Annie, who went above and beyond to make this trip possible, I would highly recommend VW Rental for any customers wanting a top class service, thank you very much, J.D.

24 juillet 2026
Avis spontané
Logo de VWFS Rent-a-Car - Stoke (Vans)

Réponse de VWFS Rent-a-Car - Stoke (Vans)

Hi there!

Thank you for taking the time to provide us with your feedback. We’re glad you had a great experience with us and we look forward to welcoming you back again soon!

Many thanks,
VWFS Rent-a-Car

Noté 5 sur 5 étoiles

Hire of Multivan

Annie was very helpful and did a brilliant job when we hired a Multivan to use at our daughters wedding.
Thank you so much 😊

29 mai 2026
Avis spontané
Logo de VWFS Rent-a-Car - Stoke (Vans)

Réponse de VWFS Rent-a-Car - Stoke (Vans)

Hello,

We’re glad you had a great experience with VWFS Rent-a-Car. Our team looks forward to helping you again soon!

Many thanks,
VWFS Rent-a-Car

Noté 5 sur 5 étoiles

Fabulous service

Fabulous service, great vehicle, clean, low mileage.......Annie and Conall treated me really well .....thank you

18 mai 2026
Avis spontané
Logo de VWFS Rent-a-Car - Stoke (Vans)

Réponse de VWFS Rent-a-Car - Stoke (Vans)

Hello,

We’re glad you had a great experience with VWFS Rent-a-Car. Our team looks forward to helping you again soon!

Many thanks,
VWFS Rent-a-Car

Noté 5 sur 5 étoiles

Really helpful service

Annie was fantastic and made things really clear and easy and accommodated all my requests (late change from a short wheel to a long wheel base van) with a smile

19 mai 2026
Avis spontané
Logo de VWFS Rent-a-Car - Stoke (Vans)

Réponse de VWFS Rent-a-Car - Stoke (Vans)

Hello,

We’re glad you had a great experience with VWFS Rent-a-Car. Our team looks forward to helping you again soon!

Many thanks,
VWFS Rent-a-Car

Noté 5 sur 5 étoiles

Once again

Once again, Annie saved the day after our own car developed a fault a couple of days before we were heading off to Edinburgh. Great service from Annie providing us with a lovely clean Maxivan. Our superb go-to rental company. Many thanks David & Tish Hopwood.

23 mars 2026
Avis spontané
Logo de VWFS Rent-a-Car - Stoke (Vans)

Réponse de VWFS Rent-a-Car - Stoke (Vans)

Hello,

We’re glad you had a great experience with VWFS Rent-a-Car. Our team looks forward to helping you again soon!

Many thanks,
VWFS Rent-a-Car

Noté 5 sur 5 étoiles

Very good service

1 novembre 2025
Avis spontané
Logo de VWFS Rent-a-Car - Stoke (Vans)

Réponse de VWFS Rent-a-Car - Stoke (Vans)

Hi there!

Thank you for taking the time to provide us with your feedback. We’re glad you had a great experience with us and we look forward to welcoming you back again soon!

Many thanks,
VWFS Rent-a-Car

Noté 5 sur 5 étoiles

Great customer service

Annie was fast, efficient, helpful and a real pleasure to work with. The van we hired was ready on time and in a great condition, the whole process was made very easy for us.

17 octobre 2025
Avis spontané
Logo de VWFS Rent-a-Car - Stoke (Vans)

Réponse de VWFS Rent-a-Car - Stoke (Vans)

Hello,

Thanks for taking the time to share your feedback—we’re so pleased you had a great experience and hope you continue to enjoy our service in the future.

Many thanks,
VWFS Rent-a-Car

Noté 5 sur 5 étoiles

Great Customer Service

Annie was our saviour after we were let down by VW in Manchester. She went above and beyond to get us the vehicle we needed for our family holiday. Seem less handover and drop off, really couldn't recommend Annie highly enough.

4 août 2025
Avis spontané
Logo de VWFS Rent-a-Car - Stoke (Vans)

Réponse de VWFS Rent-a-Car - Stoke (Vans)

Thank you for taking time to share your positive feedback! We are thrilled to know you had a super hire experience and we hope you'll continue to enjoy using our service.

Noté 5 sur 5 étoiles

Amazing

Amazing! Can’t fault the service. Annie was amazing van was great and flexible hire terms good value for money really can’t pick fault. Would hire again from these unsteady of other large firms these are better 100%!!!!!

Thanks

12 mai 2025
Avis spontané
Logo de VWFS Rent-a-Car - Stoke (Vans)

Réponse de VWFS Rent-a-Car - Stoke (Vans)

We’re glad VWFS Rent-a-Car could provide you with a super hire experience. Our team looks forward to serving you again soon!

Noté 5 sur 5 étoiles

Once again

Once again, I have received absolutely fantastic service from these guys. Another virtually brand new van, smooth pick up and drop off. I wouldn't hesitate to use VWFS again.

20 janvier 2025
Avis spontané
Logo de VWFS Rent-a-Car - Stoke (Vans)

Réponse de VWFS Rent-a-Car - Stoke (Vans)

We’re glad VWFS Rent-a-Car could provide you with a super hire experience. Our team looks forward to serving you again soon!

Noté 4 sur 5 étoiles

Really great service

The service I received was outstanding. Annie the lady I dealt with was so lovely and easy going. She went out of her way to give me a really good service. The vehicle was in immaculate condition and ready for collection. On the whole very happy with the service and would use them again.

23 décembre 2024
Avis spontané
Logo de VWFS Rent-a-Car - Stoke (Vans)

Réponse de VWFS Rent-a-Car - Stoke (Vans)

We’re glad VWFS Rent-a-Car could provide you with a super hire experience. Our team looks forward to serving you again soon!

Noté 5 sur 5 étoiles

Rented the ID Buzz Van and I didn’t…

Rented the ID Buzz Van and I didn’t want to return it. Annie the rental manager was nice and the overall customer experience was lovely. I am definitely renting again. Thanks

28 novembre 2024
Avis spontané
Logo de VWFS Rent-a-Car - Stoke (Vans)

Réponse de VWFS Rent-a-Car - Stoke (Vans)

We’re glad VWFS Rent-a-Car could provide you with a super hire experience. Our team looks forward to serving you again soon!

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