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Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 1 sur 5 étoiles

I’ve had a very disappointing experience with Vyke. My number isn’t being renewed and my account balance is not being updated, even though I’ve already tried multiple international and local cards.... Voir plus

Noté 5 sur 5 étoiles

I see a lot of people giving bad reviews but honestly everything works fine for me. Except for one thing that the line disconnects sometimes after 3-4 minutes which becomes very disappointing because... Voir plus

Noté 1 sur 5 étoiles

just signed up for vyke service, bought a uk number to make calls in UK, then purchased credit. i have been trying to make calls from past 2 hours, it rings but don't hear anything when somebody p... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I have couple of virtual numbers for dating and selling apps which work really well. Had some initial problems, which were resolved quickly by customer support who knew exactly which Android settings... Voir plus

À propos de l'entreprise

  1. Entreprise de télécommunications

Écrit par l'entreprise

Vyke is revolutionising how we communicate with up to 4 extra mobile numbers, free calls & chat and low cost calls to anyone, on your existing phone.


Coordonnées de contact

2,5

Bas

TrustScore 2.5 sur 5

41 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

N'a pas répondu aux avis négatifs

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Invalid Number

I've buy a USA number for what's app but when I am trying to create my account on what's app, It says this number isn't valid. I've email to vyke support team but nothing happened and it's more than a week for this concern.

19 janvier 2024
Avis spontané
Noté 5 sur 5 étoiles

What happens when it goes wrong?

You really find out about a company when you have problems

I mailed support today (a Sunday) and had a virtual instant response and was able to fix my connection issues in very short order

Exemplary customer service - highly recommended

21 janvier 2024
Avis spontané
Noté 1 sur 5 étoiles

Scamming People

Scamming People, I wanted to buy a USA number, their app is automatically selecing UK number for purchase with state of Georgia,Atlanta from USA, and when emailed support for refund or giving me USA number, they are not giving me number

19 janvier 2024
Avis spontané
Noté 1 sur 5 étoiles

just signed up for vyke service

just signed up for vyke service, bought a uk number to make calls in UK, then purchased credit.

i have been trying to make calls from past 2 hours, it rings but don't hear anything when somebody picks up not even the operater, worst service i have ever subscribed for.

7 mars 2023
Avis spontané
Logo de Vyke Telecom Ltd

Réponse de Vyke Telecom Ltd

Hi Travis, a few countries block the audio on internet calls to phones, in particular the UAE and Pakistan, but you can normally use a VPN.
If you please contact us at support@vyke.com we can advise.

Noté 1 sur 5 étoiles

WORST EXPERIENCE THEY CAN NOT BE…

WORST EXPERIENCE THEY CAN NOT BE TRUSTED DO NOT USE AS PERMINENT NUMBER IN YOUR OFFICE BUSSINESS SIGN UP WAST OF MONEY BEAWARE WORST CUSTOMER SERVICE TO

10 janvier 2023
Avis spontané
Logo de Vyke Telecom Ltd

Réponse de Vyke Telecom Ltd

Hi, if you use a service and then claim a refund direct from Google Play without telling us, then you should expect service to be withdrawn. And then the reasons you provided were inconsistent, first you were robbed and your card was stolen, and then it was because you were angry with your son for making other Google Play purchases.

Noté 5 sur 5 étoiles

Vyke have been a better app so far but…

Vyke have been a better app so far but I really need your help
My profile expired today and I’ve been looking for how to renew it but my ios is declining Naira card payment as that is the new rule in my country

I’m still looking for a solution to that
Kindly advise me
I don’t want to loose this number
It’s for my business 😞

9 octobre 2022
Avis spontané
Noté 5 sur 5 étoiles

Very good.

I have couple of virtual numbers for dating and selling apps which work really well. Had some initial problems, which were resolved quickly by customer support who knew exactly which Android settings I needed to change.

20 avril 2022
Avis spontané
Noté 1 sur 5 étoiles

Vyke is the most useless app you can…

Vyke is the most useless app you can use, t he scam you making you believe that it works. Don’t use this app for any reason

1 avril 2022
Avis spontané
Logo de Vyke Telecom Ltd

Réponse de Vyke Telecom Ltd

Hello Javier, thank you for your review. Please contact us at support@vyke.com with details of the issues you encountered and we will do our best to help.
Thanks
The Vyke Team

Noté 1 sur 5 étoiles

Modern SCAM - Pathetic Support

This is my real & most shocking review which i never expected from a company.
I installed their app on my IOS device, tried to purchase their UK number but it doesn't show anything, when i rechecked few hrs later it shows i was charged for a subscription which i never accepted or tried to buy.
i tried to contact them but didn't find any contact details(my mistake as i was unable to locate their support contact).
So i contact apple support to cancel/refund. Fortunately they refunded my money and i un-installed this worst app.

After few months later, i retried and app worked very well, so i bought again their subscription but now they charged me but not delivered me USA number.
after 1 day i contacted them & they said you claimed a refund so we cannot give you our service.

Now they're not even refunding my money i again need to contact apple for my refund.
This is totally a SCAM or Un-ethical business habit.

First their useless app doesn't work properly on latest devices, then they charge without permission.
No proper support details.

Don't waste your time on this useless application.

20 mars 2022
Avis spontané
Logo de Vyke Telecom Ltd

Réponse de Vyke Telecom Ltd

Hello Sunny,
You subscribed to a Vyke number and then claimed a refund for the purchase from Apple. Sorry, but we can't have users claiming unauthorized refunds for services.
Our contact details are both in the app and on our website.

Noté 1 sur 5 étoiles

They can only be used as disposable nubers not reliable service, they never give you your old number back

Been using their service for months, they are more into scamming people, first prices are high, 2nd they don't have any automatic payments and don't send you a message about number expiry and it gets to expire in a sneaky way, and you can't get that number again in your entire life I tried contacting them in support and they were so rude to my humble request. so these numbers can only be used as disposable numbers, you can't use it as a reliable number

11 février 2022
Avis spontané
Logo de Vyke Telecom Ltd

Réponse de Vyke Telecom Ltd

Hi Ozair,
Thank you for your review.
We send a series of SMS notifications to the number around the time of renewal, and we keep the number for a short time after the subscription has expired to give you extra time to renew. You can also view the subscription renewal date at any time in the app.
Our support team could not get your number back as it had already been quarantined.

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