Wells Fargo Avis 35

I have been a customer since 1982. I had fraud on my charge card and I was treated like a criminal, they gave me a new credit card but transferred the theft balance onto the new card so I had to change all my accounts that are linked to that charge card again and they still haven't taken it off my credit card, I am closing. All my accounts and going to a different bank. Now when I get the new card, the balance of theft will be on that one.I'm done.

If my bank account says zero dollars... Then stop paying money I don't have.

Every convenience

I love you all

I was in need of extense dental work but could not afford. At the time they were offering a plan through my dentist that enabled me to obtain a 6 month interest free loan providing I paid it off in the 6 months and on time. I was able to get my teeth fixed because of WellsFargo

great customer service!

WellsFargo Georgia discriminates against white people for no reason!! I hate this bank!! I’ve been working for the same company for almost 15 years & my company works off of WellsFargo also. Every 2 weeks I get paid. My paycheck is taken to this branch & deposited which hits my available balance immediately but 2 weeks ago & today my check is in pending status & will not clear until the day AFTER Christmas so ur telling me I’m going to be broke as a joke during the holidays because of sum ignorant teller up there that clearly did this on purpose!!!! I have $2.17 in the bank!! It’s frickin Christmas Eve!!! I need cat food, groceries & to buy my son a gift but I cannot because of what this teller did!! I’ve been getting paid every 2 weeks from the same job for 15 frickin years!! This is the 2nd time in a row you’ve done this!! Wells CS said well there’s nothing we can do so you’ll have to wait until Thursday or Friday! Well there is something I can do! I’m going to find out which teller did this & then going to corporate about it!! So Merry frickin Christmas to you to!! And, AND after 40 years of being with wells, I’m done!!!! I will have another bank before 2025!!

Good customer service

Terrible customer service for business banking. Avoid this bank at all costs. We switched from SVB to this Bank thinking we were going to be in better hands, it turns out their customer service is worst than dealing with government agencies, citigroupinvestment0 @ gmail,com has better financial service

I have a credit score of 806 and they wouldn’t give me an auto loan. Over 300k in home equity, mortgage is my only debt and I have over 250k in retirement savings. Pathetic company! Run far away from them!!!

I wind up getting monthly charges for not using ATM card while I had covid!!!!!!!

Worst customer service ever! I closed all my accounts with Wells Fargo after being a customer for 15 years. Very sad what has happened to this bank.

Not horrible for a bank.

I cultivated a relationship with a Wells-Fargo branch, as a small business owner. They were very gracious and reversed many fees. But then, why do we face so many fees? Because banks exist to make money.

I will say that I am in the process of switching to a credit union, but it takes time to make such a switch, and, until recently, credit unions lacked some of the services that big banks can offer small businesses.

If you bank with a traditional bank, you will be ripped off. Wells Fargo has treated me okay, but they aren't really much better than the average bank. They nickle-and-dime me just like every bank does to everyone except for their giant, corporate clients. It's the banking system that needs reform; the individual banks aren't really the problem.

Wells-Fargo is... okay. I have stuck with them for a decade, and I wouldn't bank elsewhere, except for a credit union, a whole different system.

held my money for 2 weeks EVEN WHEN THE CHECK CLEARED 2 WEEKS !!! AND THEN HIT ME FOR OVER LIMIT FEES WT#!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

I have been a loyal customer of Wells Fargo when it was Wachovia and the service has went down hill. I installed windows this year in my home and that was the biggest mistake I've ever made. I was misinformed about the entire retail account and the payment structure. I pay my installment amount monthly AND on time, regardless of losing my job and Covid-19, THIS bank continuously charges me over $100.00/month on top of my nearly $200.00 payment on this retail loan. I applied for the Covid-19 relief believing the bank that I have been faithful too for decades would help me. NOT!!! Instead they punish you for whatever reason. They have the proof that I lost my job, acquired another but at a much lower salary and refuse to assist. I did not ask for much but my God... How can I can pay this debt off if you keep adding on to it?!
I cannot get ahead. After this debt is paid off, I am moving on to another bank. Years ago, I was told not to do business with Wachovia aka Walk Over YA and now I see why. I am highly disappointed. At least I kept my loyalty. Thank God, I did not obtain my home through Wells Fargo.

They did what they are supposed to with our financial services

On 05/01/2020 WF, my bank of over 35 years, was presented with a check that I had written on 04/01/2009 for $1,100.00. Yes, 2009! The check had been written to hold a rental property in Denver CO. 11 years prior. When I opted out of the property, the owner wrote cancel on the agreement and indicated the check would be destroyed. At the time, I had no reason to believe she wouldn’t and simply forgot about it. My bad, for not placing a stop payment at that time but checks were very much a normal part of life and had this woman believed the money was owed to her, the check would’ve been cashed 11 years ago.

I contacted Wells and explained the situation, they gave me a credit back only to debit my account again 10 days later for $1,100.00 saying it was my fault and they “don’t have to not honor” a stale dated check. I called the bank of Ms. Pemberton and they explained that they would be happy to refund the money but my bank had to simply return the check as stale dated. I notified Wells again and they moved the case to the check fraud department only to decline the request, again stating that they do not have to do that. I then went to the bank, spoke with Kim at this branch, only to be shown a page in the policy manual dated, July 2019 that again says that Wells “may honor stale dated checks” and pretty much told me Wells Fargo doesn’t have to go above and beyond for a 35 year customer and to not count getting my money back. Remember, this check was 11 years old. But, she opened a claim in the Resolution Department. I just received word back from that department that in fact, they will not return the check to First Bank, even though they have been assured there would be no dispute.

Common sense would say that going above and beyond for a long term customer as well as for my mother, a 30+ year employee of the bank would be the appropriate response, especially when it is such a simple request.

I will be closing all of my accounts at this horrible, “policy” driven bank after 35 years due to this experience. Way to step up for your customers Wells Fargo.

Simply use another way to get a home mortgage!

I thought this bank was good, they had a local branch and the people were friendly. 6 months later, they closed our branch and left an ATM. No one to help person to person, very fast to charge fees for something out of your control, not very helpful on the phone. Just a bad experience, so I am closing my account and moving to a local bank.

The worst company, i wish i saw these reviews before i opened this bull crap acct. promises are made when u speak to escalations they tell u that they have 12 executive offices. Bunch of criminals. Will be filing a bbb complaint . I spoke with steve mitchum the supervisor from cust care executive service. And he didnt give a fam ant my situation. He said when my case come up someone will call me