We have enjoyed pretty much every bottle we’ve had from Warehouse Wines but what sets them apart is the quality of their customer service. We’ve recently moved house and I mistakenly didn’t update the... Voir plus
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Lisez les avis des autres
Ordered 6 bottles of red wine for my husband 's birthday he loved them.Super quick delivery and excellent packaging.
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The wine was fine, pity that delivery instructions were not observed. We found the items left outside despite instructions to use the connection pad near the front door
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Great service and quick delivery. The choice of wines were great and very competitively priced. I'm hoping they'll keep this up as I didn't want to be tied to a company with a monthly contract price.... Voir plus
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À propos de l'entreprise
À propos de Warehouse Wines
Écrit par l'entreprise
Drink better, spend less with Warehouse Wines.
We import outstanding wines from around the world, made by exceptional winemakers, directly into our warehouse, cutting out every unnecessary cost to ensure every penny goes into the wine itself.
Plus, each and every wine has been taste-tested and approved by world-renowned wine expert Joe Fattorini, so we’re confident that once you’ve sampled the quality on offer you’ll want to come back again and again.
Visit our store Browse our wines
We import outstanding wines from around the world, made by exceptional winemakers, directly into our warehouse, cutting out every unnecessary cost to ensure every penny goes into the wine itself.
Plus, each and every wine has been taste-tested and approved by world-renowned wine expert Joe Fattorini, so we’re confident that once you’ve sampled the quality on offer you’ll want to come back again and again.
Visit our store Browse our wines
Coordonnées de contact
St James Mill, Whitefriars, NR3 1TN, Norwich, Royaume-Uni
- 0343 224 1033
- help@warehousewines.co.uk
- www.warehousewines.co.uk
4,4
Excellent
1 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Easy to order and efficient delivery…
Easy to order and efficient delivery service. Pleased with money off too!
22 juin 2026
Réponse de Warehouse Wines
Thank you for taking the time to leave us this wonderful 5* review! We're delighted that you've found it easy to order with us, and have been pleased with our swift delivery service as well. It's even more of a joy to hear you like our competitive pricing and the offers we have to save our customers money when ordering with us!
Thank you again.
Dennis @ WW
Everything was exactly as described- no…
Everything was exactly as described- no hidden catches
22 juin 2026
Réponse de Warehouse Wines
Hi Paul,
Thank you so much for your lovely feedback!
Kind Regards,
Mabel @WarehouseWines
Nothing wrong with the wines but…
Nothing wrong with the wines but unfortunately constantly asking for a review is totaly annoying.
22 juin 2026
Réponse de Warehouse Wines
Hi Jim,
Thank you for your feedback. I am glad you enjoy the wines, I do apologise you have had multiple request for reviews. Because we are a fairly new business our reviews are very important to us! As we look to grow the business we appreciate feedback from all of our customer to understand what our customer base enjoys.
I am very sorry again for any frustration this has caused.
Kind Regards,
Mabel @WarehouseWines
Réponse de Warehouse Wines
HI Michael,
Thank you for your feedback. I am so glad you enjoy our wines, and we look forward to seeing you back!
Kind Regards,
Mabel @WarehouseWines
Ordered 6 bottles of red wine for my…
Ordered 6 bottles of red wine for my husband 's birthday he loved them.Super quick delivery and excellent packaging.
22 juin 2026
Réponse de Warehouse Wines
Hi Barbara,
Thank you for your feedback. I am so glad your husband enjoyed the wines and we hope to see you back in the future.
Thank you,
Mabel @WarehouseWines
Réponse de Warehouse Wines
Hi,
Thank you for your review. I am so glad you enjoyed both the service and wine and we hope to see you back! :)
Thank you,
Mabel @WarehouseWines
A nice surprise!
Received a mixed case as a gift, and was so impressed by the wines, I ordered a second case. This arrived in a very short time. Very impressed by the wine and the service
22 juin 2026
Réponse de Warehouse Wines
Hi Peter,
Thank you for your feedback. I am very happy that you enjoyed the wines and they got to your quickly! We do hope to see you back in the future.
Kind Regards,
Mabel @WarehouseWines
The wine was fine
The wine was fine, pity that delivery instructions were not observed. We found the items left outside despite instructions to use the connection pad near the front door
22 juin 2026
Réponse de Warehouse Wines
Hi Brian,
Thank you for you feedback. I am so glad you liked the wine, but I do apologise about the delivery instructions not being followed. I have messaged you to try and get this sorted going forward.
Kind regards,
Mabel @WarehouseWines
Réponse de Warehouse Wines
Hi Joyce,
Thank you for your review. I am so glad you enjoyed the wines.
Kind regards,
Mabel @WarehouseWines
Réponse de Warehouse Wines
Hi Mr Timbrell,
Thank you so much for your lovely feedback! I am so glad you enjoy the wines and we hope to seeing you back.
Kind Regards,
Mabel @WarehouseWines
Wine did not arrive on time
Wine did not arrive on time, when it did arrive there were 3 bottles of red wine and 1 white, I ordered 6 red. Worst customer service possible. Avoid this company at all costs, Paul
23 juin 2026
Avis spontané
Réponse de Warehouse Wines
Hi Paul,
I am sorry to hear your delivery experience has not gone well. I have requested some further information to see how we can help.
Thanks, Rebecca @ WHW
I ordered wine on 26.06.26 at 13.00…
I ordered wine on 26.06.26 at 13.00 hours. Delivered on 27.06.26 at 12.30 hours.
That is fast
26 juin 2026
Avis spontané
Réponse de Warehouse Wines
Hi Carlisle,
Thank you for your review. I am glad to hear you received your order from us so quickly and hope you are enjoying the wines!
Thanks, Rebecca @ WHW
A great selection of cheeky wines to…
A great selection of cheeky wines to remember , with reasonable prices delivery spot on….
22 juin 2026
Réponse de Warehouse Wines
Hi,
Thank you for your feedback! I am glad to hear you have enjoyed our wine selection and great prices!
Thanks, Rebecca @ WHW
Outstanding customer service
We have enjoyed pretty much every bottle we’ve had from Warehouse Wines but what sets them apart is the quality of their customer service. We’ve recently moved house and I mistakenly didn’t update the address, so called them to see if they could change it. They rang me back to say the order had already been picked so they had requested the address swap but couldn’t guarantee it. It turned up at our new house the next day but they nevertheless called a couple of times to make sure I had received it. Now they’ve called again a couple of months later to make sure our latest order has arrived. Like I say, brilliant customer service, decent wines for a decent price on top!
25 juin 2026
Avis spontané
Réponse de Warehouse Wines
Hi Richard,
Thank you for the 5-Star review. We are so glad to hear you are happy with the service and we hope you enjoy the wines! We'd love to hear from you again in the future, Sara @ Warehouse Wines
Good value and the wines we have tasted…
Good value and the wines we have tasted are excellent
22 juin 2026
Réponse de Warehouse Wines
Hi Michael,
Thank you for taking the time to leave your fabulous review! I am so pleased that you have enjoyed the wine so far, and we really appreciate your support.
Best wishes,
Clare @ Warehouse Wines
Réponse de Warehouse Wines
Hi Norma,
Thank you for leaving us such a lovely 5* review. We are so happy to hear that you enjoy the good value wines we offer and speedy delivery.
Cheers! Clare @ Warehouse Wines
I have tried all the bottles I…
I have tried all the bottles I purchased and I have to say what a miserable experience! No body,poor taste....I could go on and on...I will therefore never buy from your company and would steer friends away from purchasing,AVOID!!!!
22 juin 2026
Réponse de Warehouse Wines
Hi Tom,
Thank you for taking the time to leave your review. I am incredibly sorry that you didn't enjoy the wine, and I completely understand the disappointment caused by this.
I have reached out for some further information from you so I can locate your account and help with this.
Many thanks, Clare @ Warehouse Wines
Good opening offer
Nice box of reds for a reasonable price , only samples 2 so far very nice . Delivery was good as described. May try more in the future if the price is right.
22 juin 2026
Réponse de Warehouse Wines
Hi Ian,
Thanks for leaving us with a review!
We are delighted to hear that the wines have been meeting your expectations so far and that delivery was efficient. We run a lot of similar offers, so hopefully you'll give us another go in the future!
Connor @Warehouse Wines
Good value for money.
Arrived boxed and ok. Just started drinking the wines good value for money.
22 juin 2026
Réponse de Warehouse Wines
Hi Ian,
Thanks for leaving a review!
We are happy to hear that the wines have been enjoyed so far and that the wines arrived okay!
Connor @Warehouse Wines
Great service and enjoyable wines 🍷
22 juin 2026
Réponse de Warehouse Wines
Hi Philip,
Thanks for leaving us with a review!
It's great to hear that the service has been great and that the wines are being enjoyed! Here's to your next case!
Connor @Warehouse Wines
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