Received a sample although I had to pay for it, and when chasing the order was informed it wasn’t right so had to be redone, although it turned out it wasn’t my order so some confusion at your end. Ve... Voir plus
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Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
We ordered our kitchen backsplash on 15/05/26 we were told on 22/05/26 there was a delay on the order, and again on the 10/06/26. On 12/06/26 we were told it was damaged in transit and a replacement w... Voir plus
We have eventually received our penguin, glass splashback. After two months of carriers damaging two splashbacks. I emailed Greg earlier this week.He promised to resolve the issue by supplying ano... Voir plus
I ordered a sink splashback which unfortunately was lost by the courier.(I live in the Highlands!) I emailed Greg who was brilliant & replied straightaway. He sent another one which arrived on time &... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Online shop for recreations of Warren Reeds designs across various homeware products.
Coordonnées de contact
20-22 Wenlock Road, N1 7GU, London, Royaume-Uni
- hello@warrenreed.co.uk
- www.warrenreed.co.uk
3,9
Bien
110 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 25 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Fantastic products
Fantastic products, just as described, great quality, value for money and great service.
20 septembre 2024
Avis spontané
Réponse de Warren Reed - Designer
We appreciate your review!
Your feedback means a lot to us—thank you!
Brilliant designs, and different as others
Very pleased with the seller, kind and very supportive
4 septembre 2024
Réponse de Warren Reed - Designer
Thanks for your review!
We truly value your feedback and support.
What a great find!
Excellent service and fantastic product. The Vizsla tote bag is brilliant
30 juillet 2024
Réponse de Warren Reed - Designer
We appreciate your review!
Your feedback means a lot to us—thank you!
Arrived quickly very good quality bag…
Arrived quickly very good quality bag and great design. Perhaps flimsy for the price though
11 juillet 2024
Réponse de Warren Reed - Designer
Thank you for sharing your thoughts!
We’re grateful for your feedback and support.
Be very carful if you don’t want their…
Be very carful if you don’t want their product, they do not give you money back and return faulty goods! They sent me a damaged and faulty suitcase, after I tried return, the smallest case and then claimed it was scratched and damaged on receiving it. I took it out of the box and immediately put it back in as it was so tiny! I then had issues being able to return due to the link not working. Be very careful of this company it is a complete rip off and I would never recommend!!!! Dishonest and untrustworthy!
28 mai 2024
Avis spontané
Réponse de Warren Reed - Designer
Thank you for the review. I will just outline the situation.
All of our cases are brand new and Printed on Demand to order. So it wouldnt not be possible that you received a "damaged and faulty" suitcase.
This case was delivered on Thursday 15th May, after the weekend the client requested a return on Monday 20th May. This was arranged and collected Thursday 23rd May without trouble. At no point was it instructed that there was an issue with any link or that the suitcase was delivered "damaged and faulty".
The case was received in our production on Friday 24th, and unfortunately had been used and the front badly scratched.
The front had something sticky on it.
The item was packaged with two pieces of additional card that we do not use for packaging.
The wheels appear used.
The dust bag had an unpleasent smell about it.
The internal Straps inside the case have been unclipped.
The velcro inside was undone also.
There is a small white stain inside the case.
Images/video of the returned case can be found here.
https://f005.backblazeb2.com/file/WarrenReedAssets/Images/IMG-20240524-WA0007.jpg
https://f005.backblazeb2.com/file/WarrenReedAssets/Images/IMG-20240524-WA0008.jpg
https://f005.backblazeb2.com/file/WarrenReedAssets/Images/IMG-20240524-WA0009.jpg
https://f005.backblazeb2.com/file/WarrenReedAssets/Images/IMG-20240524-WA0010.jpg
https://f005.backblazeb2.com/file/WarrenReedAssets/Images/IMG-20240524-WA0011.jpg
https://f005.backblazeb2.com/file/WarrenReedAssets/Images/VID-20240524-WA0002.mp4
I am not sure why the clips and velcro would be opened, white marks inside the case and additional cardboard added to the packing if the case was simply taken out of the box and put back in.
Had the case the been "damaged and faulty" we would have replaced the case without question.
We hope you had a great weekends travel with your new suitcase ;-)
Many thanks
Warren Reed - Designer
Very happy with my framed canvass
Very happy with my framed canvass, it was well packaged for delivery too. Had very helpful support via the online chat service to answer my queries before placing an order and that continued until the package was delivered.
5 avril 2024
Réponse de Warren Reed - Designer
Thanks for your kind review!
Your feedback is much appreciated—thank you!
Réponse de Warren Reed - Designer
Thanks for your review!
We truly value your feedback and support.
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