Warwick Castle Avis 

UPDATE: interestingly when I said I was putting my experience on Trustpilot they gave a refund! Just watch out - no customer service they just want your money. Accidentally bought one too many tickets - despite buying many others so they had lots of money from me - told them
about the mistake - and guess what told me they have my money and nothing they can do! Appalling way to treat a customer who was paying a small fortune to visit

Had a good day out there. The falconry display was very, very impressive. The dungeon part was also well worth going to. The castle itself well preserved. The one thing I despised was the number of kiosks and gift stores etc. £5 for a cup of fizzy drink is daylight robbery and the smell of oil wafting around was unpleasant. Take a picnic and enjoy a good day out.

Went with the family today, what are a great place. Staff are welcoming and helpful, diables access also
A great family day out at good prices too.

It's outrageous to ask from a disable person to pay £7,50 for parking

We had an amazing time our family aged from 14 to 57 years old. We attended a blue light event which had a few nice touches free parking, discount in Gift shops free games/face painting for children. This was a nice gesture as being an NHS worker for 35 years this has not happened often. The staff were all very friendly and welcoming. The bird of prey show was magnificent we had to watch it twice ! The Viking horse show was entertaining and informative as it told a story that children and adults could understand along with the dungeon experience which in itself was informative . Well done all of the actors as it’s a tough job keeping everyone happy. Admittedly the food was expensive there but take a picnic and there’s plenty of places to eat it tables too and some under cover.
Well done Warwick Castle we will return as we have done many times before.

Too expensive for families, do you care about families woth low income ? And there are two many options available which makes buying a ticket a real jungle!

The checking in system isn't very clear, thankfully someone was on the desk when we arrived.
When booking it wasn't clear if needed to book the Castle separately, thankfully I booked as we would not have been allowed access.
The buffet food on the evening was nice but limited to choice, especially for the price, it hasn't particularly busy when we arrived at 5pm but the service of drinks remained slow. The buffet breakfast was much better and the food options brilliant.

The room was themed and a good size for even a bigger family. My only concern is the bunk beds provided are for small children. My child who is 11 is 5ft 6 and he couldn't fit in the bed. There was a floor pullout bed which we had to roll a blanket up to allow him the sleep with straight legs comfortably. He didn't get a great sleep due to this and after a busy day it wasn't brilliant.
The entertainment inside the hotel grounds is ok, but again very much directed at all young children. Other then a long queue for 3 shots at Archery there wasn't much else age appropriate.

It is an ok option if travelling far for a visit to the castle but would suggest finding else where to eat on the evening and be mindful of any child more then 4ft!

We went there as we were in the area , very expensive to enter The castle £60 for 2 and parking £ 7 _50 cheaper if you book on line disgusting
I would not recommend going for this price.

We went to see the winter birds of prey display and were really disappointed. The birds themselves are incredible but the poor condor. She was described as being unfit and was thrown up onto the place she flew out of by one falconer and then because she didn't want to fly and was walking around the edge of the high platform she was forced off by another falconer and then barely made it over the water, landing suddenly near the crowd where she was described as being frightened and was picked up and carried off.
Why fly an 'unfit' bird in the first place? Why force it off the platform?
Having been around birds of prey for years we were not happy and won't return.
It's also a cheeky that after paying the entry fee parking is charged on top of this!

We went here for a four night break my husband and I we had such an amazing time that we went back a week later for a three night break with our grandson. It was absolutely perfect we can’t think of staff enough especially our staff Evie and her manager wow amazing staff at reception 10 out of 10 entertainment with the nights perfect with every penny

We would like to thank Tim personally at the tavern, we had an amazing experience for Valentine’s Day here, with day at castle and a medieval banquet!
However the stand out moment was an amazing service from Tim at the tavern!!! Thanks all

As we drove into Warwick I though I'd show my family a view of the castle. We had no intention to go in.
Once you follow the sign there is no alternative but to enter the car park, you cannot turn around. And there is no view...
It will cost you £7 to drive in and straight out again.
Customer Service tried to refund, but it never happened.
Typical of rip-off Britain.

An excellent visit made all the better by the exterior tour presentation given by Andrew (he tells the Warwick story very well with humour) and Chloie, who gives a similarly well-presented story (also with humour) of the history and life inside the Castle.
Definitely worth a visit

Had a brilliant stay at castle hotel. Christmas village and lights fantastic. All staff brilliant. I am disabled and used the mobility scooter and wheelchair which was brilliant. The elf to room to 333 on 29th November was brilliant.
Thank you to you all.

Paid 114 for 3 adult tickets for 1st November Haloween. Very disappointed. A couple of people on stilts and nothing else. Dungeon nothing more than daytime booking. 3 portions of nuggets and chips and 2 cans of fizzy pop just under 42.00!!!! Total cost over 150 for a couple of hours of non entertainment 🤗 would not go again after giving doubt last year

Ok...
Our first visit to warwick castle and i had high hopes.
There just didnt feel like was much to do at all?
the kingmaker was closed almongst other castle attractions and we could only view the ground floor of the castle which was very limiting.
We watched the bird show which was absolutely incredible!

We went down to the mill which was very pretty and also did the maze...
Other than that was nothing to do and quite boring!!

Screaming school kids pushing each other down the tower staircase and teachers not able to control them was frustrating when someone could of got hurt.

Wont be returning save your money.

We love this castle and we come back often, it's a great day out, the food providers could be a bit cleaner and big enough to serve people without a 40min wait though!

My husband and daughter visited Warwick Castle this week. They had a an excellent day. They arrived at 10am and left at 5 pm, there wasn't enough time to see everything. Staff were amazing, well worth a visit during the summer holidays.

Lots of complaints here about price, quality and information, and my son was skeptical that we might get ripped off but he ended up pleasantly surprised. We were a family of 6 who didn't take advantage of advanced booking but at the end of the day, thought it was good value. Times of shows were on the leaflet and followed on from each other - jousting, falconry, trebouchet and were all professional and entertainingly staged. The tableaux and history in the castle were great and the dungeons scary but staged by very professional actors who could handle audience participation. Very busy, but somehow there was room for everyone and there was not much queueing. Cafe not too busy and prices reasonable. Perhaps a little over the top to charge for the carpark on top but otherwise a great last day to our holiday.
, and who'd have thought they would actually fire the trebuchet ?

This is a review for the entertainment at Warwick castle hotel , fantastic evening spent with some great knights and a princess , my son loved the experience , the energy these performer’s give is incredible they gave their all, we came last year and returned because of this commitment from these people .
A big shout out to atali (might have name wrong as son asked him ) he was doing the archery ,he happily recreated a photo he did with us last year , he was attentive and interested , so good with our children .
The food at the main restaurant was good, expensive but fresh and very tasty . Can’t recommend this experience at the hotel anymore , the bedtime story was fantastic to ,so much energy and not like a CBeebies 5 min story ,this was a 20 minute full story. Fantastic energy from this team .