Absolutely amazing watch and service from Watches of Sutton. Jas was fantastic and the watch is better than expected. Well packaged and came next day delivery. Jas kept me updated at every stage and g... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
The communication put my mind at rest, that I hadn't lost my mind in buying my watch this way, And the speed of service 100% Weld done Jas thank you for your service, Fully authenticated, all p... Voir plus
We had a fantastic experience selling our watch to Jas at Watches of Sutton. He was extremely knowledgeable, professional, and made the whole process quick and efficient. He kept us updated every... Voir plus
I recently completed a watch trade with Watches of Sutton and the whole experience was excellent from start to finish. The transaction was incredibly smooth, communication was prompt and clear through... Voir plus
À propos de l'entreprise
Informations provenant de diverses sources externes
We specialise in the sale and servicing of all prestigious watch brands, including: Rolex, Breitling, Omega, Tag Heuer, Cartier, Panerai, IWC and Patek Phillipe. We are based in Birmingham’s famous Jewellery Quarter and we look forward to meeting you for a pre–arranged appointment to view the watch of your choice. As watch enthusiasts, we share your passion for exclusive timepieces and all of our pre-owned watches are meticulously prepared by an experienced watchmaker who specialises in these timepieces. All new watches will come with the manufacturer’s warranty, whilst all pre-owned watches come with a minimum of 12 months’ warranty. In addition we offer a 14 day money back guarantee on all online orders for your complete peace of mind.
Coordonnées de contact
Branston Court, Branston Street, B18 6BA, Birmingham
- 0121 405 4055
- sales@watchesofsutton.co.uk
- www.watchesofsutton.co.uk
4,9
Excellent
604 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Second time doing business with watches…
Second time doing business with watches of Sutton, Jas was excellent and a smooth process.
I would highly recommend this company.
Mark potter.
10 octobre 2025
Avis spontané
Excellent customer service
Excellent customer service, attentive and friendly. Jas really took time to understand what kind of watch and style I wanted, will definitely be using your services again. Thank you for helping me find the perfect watch.
4 août 2025
Avis spontané
Great working with Jas!
Great working with Jas!! Professional and friendly!!
9 septembre 2025
Avis spontané
If you’re looking to acquire a prestige Watch, Jas is the man for the job
If you’re looking to acquire a prestige watch, Jas is the man for the job.
I was extremely satisfied with Jas’s communication and professionalism. He was reassuring, professional, and above all, very responsive to my requests — even with me being in France.
I wholeheartedly recommend Watches of Sutton, and if I ever decide to purchase another watch in the future, I’ll definitely go through him again.
A big thank you!
Edouard
21 juillet 2025
Avis spontané
Dealing with them is like trying to herd cats.
Despite sending photos of the watch and answering all questions that were asked of me, Watches of Sutton will find 1001 reasons and excuses to reduce the value of your watch to the extent it is worth nothing so they can sell it on at a hefty profit.
My Panerai GMT (complete with box and all papers) is worth an average of £4400. Watches of Sutton offered me £2600 and then came up with a multitude of excuses to try to reduce the valuation even further. One example was to say that they needed to reduce it even further as the watch did not come with a screwdriver.
I do not accept for one minute that it costs £1800 for a replacement watch strap and buckle!
Trying to obtain a definitive valuation from them was impossible as they wanted to keep the door open to keep reducing the amount. Dealing with them is like trying to herd cats.
They will start at a rock bottom price and then find every reason under the sun to lower it even more.
I will not be caught up by their shady practices and will sell elsewhere.
I am sure Watches of Sutton will try to justify their actions with spurious false claims. I was not rude. I simply highlighted that I found the way they did business was very unprofessional. They did not like that.
16 juin 2025
Avis spontané
Réponse de Watches of Sutton Ltd
Thanks for leaving a review, however this isn't the full story.
Firstly, you described your watch as complete and I gave you a price. Only after checking with you about the Panerai buckle type it has (deployant or tang), you then reveal it doesn't come with a genuine Panerai buckle. Obviously, this will have a bearing on the price. Shouldn't this have been disclosed at the start, rather than saying it's complete?
I then find out it's missing another item that certain Panerai models should come with, and by this time I'm losing confidence in the owner of the watch. When we advertise a watch for sale, we list everything it comes with, so buyers understand what they’re buying. We don’t use a general description and then fail to disclose important items that are missing / incomplete. As I’m raising the above issues, the owner is getting rude, so I politely suggest he find another buyer (only next time please be open from the start).
Finally, your watch comes fitted with an aftermarket strap and the original strap in worn condition (at least you were upfront about this). It’s not fair or appropriate to compare the trade price of your watch to the retail price of others with all genuine Panerai items in better condition.
Very professional service and quick
Very professional service and quick, fair price and watch was exceptional, many thanks Simon
3 mai 2025
Seamaster 007
I bought a seamaster from suttons in Birmingham the watch was exactly how it was described do not be put of buy the shop condition the person was very helpful and great service.I have no problem with recommending the company
10 avril 2025
Brilliant
It is refreshing to know there are truly honest people out there I would recommend that if you are thinking of purchasing a watch Jas is the man
15 mars 2025
Big thanks to Jas who was truly…
Big thanks to Jas who was truly professional, helpful and always quick to reply.
13 mars 2025
Smooth experience
Very transparent. I was kept updated throughout the process. Payment was received on time. I would recommended anyone wanting to utilise the sale or return service to seriously consider using Watches of Sutton.
20 février 2025
Just brought a omega seamaster
Just brought a omega seamaster. This watch was in mint condition.
Very happy with watch and service
Would recommend to anyone
20 janvier 2025
Avis spontané
From initial enquiry to close of…
From initial enquiry to close of business we received excellent customer service.
A most professional company.
25 janvier 2025
Friendly professional service
Friendly professional service. Promt payment when price agreed. Willing to meet and discuss on flexible terms, including a sundays.
17 décembre 2024
Great 1st buying experience
Great experience buying my first luxury ladies watch from Watches of Sutton. Excellent communication from Jas, and the watch arrived the next day. Everything was seamless and flawless. The watch is more beautiful in person. I highly recommend Jas.
7 janvier 2025
It was a pleasure selling a watch to…
It was a pleasure selling a watch to Watches of Sutton. The transaction went smoothly, and they were prompt with payment and clear communication throughout the process. They asked thoughtful questions and were polite and professional, making the experience easy and straightforward.
I appreciate their trust and would happily do business with them again in the future. Highly recommended buyer!
6 janvier 2025
Excellent service and will definitely…
Excellent service and will definitely use again
3 décembre 2024
Got a decent price for my watch
Got a decent price for my watch. Jas quite simply provides the best customer service around.
He was extremely helpful during the process of buying my next watch,
Everything went through without problems,, I would 100% recommend to everyone. 😁
12 novembre 2024
Avis spontané
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.