Watch Pilot Avis 3 479

TrustScore 4.5 sur 5

4,5

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Absolutely brilliant from purchase to delivery. Firstly, the price was the most competitive around. Then, the communication was excellent. From getting the right wrist measurements, to getting the wat... Voir plus

Noté 5 sur 5 étoiles

I have shopped twice at watch pilot and both experiences were positive and without any problems. The watches are not widely available and I had to wait a while for the second one. Both watches are... Voir plus

Noté 1 sur 5 étoiles

Worst experience. Bought a watch, they took the money then told me watch out of stock, pressured me to order another one from the available stock, which I did, watch came totally diff color not as ima... Voir plus

Noté 5 sur 5 étoiles

Can't recommend Watch Pilot enough. 5 stars for website design (very easy to navigate, and found my perfect watch within minutes). Competitive prices (even when compared to ebay and aliexpress). Fas... Voir plus

À propos de l'entreprise

  1. Horlogerie

Écrit par l'entreprise

WatchPilot is a destination for Swiss and designer watches, and is official stockist for many of the brands. We choose men’s and women’s watches and accessories to suit different tastes and budgets. Our team is here to guide you and offer advice based on decades of combined experience in the watch industry to ensure you find the right watch. That’s why we’re one of the fastest-growing modern watch retailers in the UK.


Coordonnées de contact

4,5

Excellent

TrustScore 4.5 sur 5

3 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 31 % de ses avis négatifs

Répond généralement dans un délai de 2 semaines

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Noté 5 sur 5 étoiles

Very satisfied with watch pilot.

I have shopped twice at watch pilot and both experiences were positive and without any problems.
The watches are not widely available and I had to wait a while for the second one. Both watches are of excellent quality and well packed and presented.
Also, the price was very good and they offer great discounts from time to time.
The brand I purchased was valencianico and both are very beautiful.

15 avril 2026
Noté 5 sur 5 étoiles

Absolutely brilliant from purchase to…

Absolutely brilliant from purchase to delivery. Firstly, the price was the most competitive around. Then, the communication was excellent. From getting the right wrist measurements, to getting the watch delivered way ahead of my son’s birthday. Well done guys. Would very much recommend this company.

16 avril 2026
Noté 1 sur 5 étoiles

Worst experience

Worst experience. Bought a watch, they took the money then told me watch out of stock, pressured me to order another one from the available stock, which I did, watch came totally diff color not as image on site, when requested to return they asked me to pay shipping which is 250$. Scam

10 mars 2026
Avis spontané
Noté 2 sur 5 étoiles

Your using royal mail i rest my case

Your using royal mail i rest my case

30 mars 2026
Logo de Watch Pilot

Réponse : Watch Pilot

Dear Simon, thank you for your review but it is clear that you are reviewing Royal Mail on our profile but we must say that we used all of the couriers available in the UK over the years and Royal Mail is the most reliable of all of them by a long way and we are sorry if you had issues with them. Unfortunately we do not control the delivery process and all we can do, is to choose the most reliable service
regards
Customer Service

Noté 5 sur 5 étoiles

Ladies Gucci watch.

Ordered ladies silver Gucci watch.
Arrived promptly, had an issue which was resolved swiftly and good customer relations.
Great price, style and partner loves it.

25 mars 2026
Noté 1 sur 5 étoiles

Avoid at all cost

Avoid at all cost . I purchased a watch from this company, and they charged me immediately but failed to ship the item. A week later, I received an email saying it was on backorder. Two weeks after that, they informed me it was still unavailable and pressured me to choose a different watch—only from their available stock.

The replacement I selected looked nothing like the photos on their website and was of poor quality. When I requested a return, they required me to pay for shipping, which cost $190—almost as much as the $300 watch itself. Even when I sent them an email explaining the issue, their reply was negative,

Overall, very poor service, misleading product representation, and unfair return policies. I would not recommend this company

17 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

Brilliant company, amazing service

Watch order received very quickly, packaged well and as described. I contacted the team regarding sizing the watch, and their response and instructions were immediate and concise, they even provided a shipping label to return it! It was sized and returned within a few days!
Customer service excellent, products and range excellent, definitely recommend.

16 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

I was originally going to buy from a…

I was originally going to buy from a high street jewellers but the price at Watch Pilot couldn’t be ignored. I didn’t quite believe it. I couldn’t fault the service. My chosen watch was on a back order. Watch Pilot kept in touch and managed expectation well. When it arrived the product didn’t disappoint.

19 mars 2026
Noté 5 sur 5 étoiles

Can't recommend Watch Pilot enough

Can't recommend Watch Pilot enough. 5 stars for website design (very easy to navigate, and found my perfect watch within minutes). Competitive prices (even when compared to ebay and aliexpress). Fast delivery and professionally packaged.
So yeah check them out!

17 mars 2026

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