Well Made Tools Avis 

My pattern Master Ruler and Grading Ruler arrived yesterday. They arrived in perfect condition and just as described. Although it wasn't instant gratification, as my grandmother used to say...if it's worth having, it's worth waiting for. Glad I waited to get the quality I got instead of jumping at the cheaper flimsier version which might have come overnight

Exceptional service from Ivy. I placed a small order for just a few pounds, then unsure that it would meet my requirements, I rang Ivy who advised me to change to an alternative product that would better suit my needs. The item arrived the next morning, and she even included a free sample of another product to try.
How often do you get service like that? Extremely helpful, prompt and efficient, and justly deserving of 5 Stars!

Superb service, I needed a new zip slider for my fleece, although a YKK I couldn't find one of the correct size. I contacted Well Made Tools who listed the correct size number but unfortunately was the too small, Ivy emailed me a postage paid label and the sent an alternative but still wasn't correct, again I returned these and another alternative was sent but unfortunately still wasn't correct At this point we decided my best option was to have the zip replaced
I have to commend Ivy for persevering in trying
to help, exceptional service!

When my original order disappeared in the post, I reached out to the company for assistance. I received prompt replies and excellent customer service. A replacement was posted out as soon as possible and successfully delivered. I'm one happy customer!

Zipped laundry bags. Received quickly and extremely pleased, exactly what I was looking for. Already used. Thank you for the prompt, efficient service. Great value and refreshing to buy direct from a company.

Excellent customer service - communication was quick, friendly, helpful. Delivery was astonishingly quick - they must have made up my order and posted it immediately. Also very happy with what I ordered, which is good quality and was a great price too! All in all, very happy customer!

Extremely recommended nothing was too much, had a problem with my first item, within three (3) days my replacement arrived

The product was ordered easily and arrived quickly, but the quality was disappointing for the price. The lamp was made of plastic looking like metal. The lamp works alright, but is much less solid than expected.

Good selection of goods to choose from. Easy ordering system and excellent postage rates. Fast delivery with perfect goods. Will be using for a long time to come.

My tools arrived quickly and were well made. I will be recommending them.

Order came promptly and were as described, no problems

Good quality card and excellent delivery.

Very happy with my items, very helpful when I contacted them, shipped quickly, very happy with service, would buy from them again thank you

My order was cancelled immediately after being accepted as there was no stock. The refund was very quick

Really easy to use and great value, was ready the next day

I ordered some items and I was kept informed about the whole order and when they were coming so no problems here this company is fantastic thank you

I did a mistake while booking the qty if items. Sent a email to explain and they took care of it without delay. Plus the shipping from UK to Canada took only few days. Thank you Well Made Tools!!