My wife and I were browsing possible cars for her but we ended up looking at a replacement car for myself. Colin Monkhouse was the Skoda representative and he was friendly, efficient and answered our... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Purchased a,Skoda Fabia 2 months ago,, was assured by The salesman Mr George Lockhart the car had a timing chain and not a belt, and skoda would replace if required when serviced free of charge since... Voir plus
After alot of searching for my dream car we found it at the newly launching Cupra dealership in Stirling .. a Cupra formentor - from start to finish we had AJ guiding us through the process with total... Voir plus
Last time my car went in for a service with the Edinburgh garage they advised that the wipers needed replacing due to smearing and the key battery also needed replaced. I declined and both are sti... Voir plus
3,5
Moyen
44 avis
Aucune trace de demande d’avis
Cette entreprise n’a pas invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Don't expect the salesperson to have product knowledge!
After nightmare puncture experiences of being stuck somewhere waiting for a tyre to be delivered to the repair shop a full size spare was a major issue on a new vehicle purchase. After asking for this I was repeatedly assured that the car had a full size spare. Foolishly took the sales person's word for it but when I got it home and checked it wasn't. I got back in touch and was offered another spare wheel being told that it had been taken from another vehicle so was ok to drive at full speed as it didn't have the stickers on. I asked for photographs, it wasn't full size to the purchased vehicle so the direction that it could be used for normal driving was down right dangerous.
I checked on the internet to discover a full size spare was unavailable for this vehicle.
Moral of the story never believe a salesman
this particular guy hàd very poor product knowledge.
After filling out a post purchase questionnaire from Skoda I heard nothing more which denotes disinterest.
I have purchased an alloy and appropriate tyre to create a full size spare for peace of mind but I won't be going back!
13 novembre 2020
Avis spontané
Had to book my car into the service…
Had to book my car into the service department for new locking wheel nuts...I asked them if they had a matching set which would only have cost me £40. Told them.if they didnt have a matching set to replace them ..cost £48.
Charged me £88. When I got home, it was exactly the same set which I could have and would have changed myself...ripped off for £48 / 30 minutes work..service manager was supposed to phone me but never....really poor. Wont have any future business
21 décembre 2019
Avis spontané
West End Garage Skoda
Professional customer service with prompt and clear communication at all times.
15 décembre 2019
Avis spontané
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.