Wetsuit Outlet IE Avis 2 756

TrustScore 5 sur 5

4,8

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Perfect, van seat covers. Fit perfectly and are fabric ,not the hot waterproof ones.

L'entreprise a répondu

Noté 5 sur 5 étoiles

I had five wetsuits rolled up into a little bag. It was excellent! However, they put some wetsuit shampoo in the bag, and there was a big hole in it. Luckily, the wetsuits weren't damaged, but the bot... Voir plus

Noté 5 sur 5 étoiles

Delivery was slower than expected but Sabine's customer service skills are excellent and she kept in touch with me throughout. My son is delighted with his wetsuit. Many thanks, Sabine!

Noté 5 sur 5 étoiles

I got an item that came apart after 4 uses. I contacted their support and they raised a warranty case with the manufacturer on my behalf. The manufacturer accepted it and wetsuitoutlet gave me a credi... Voir plus

À propos de l'entreprise

  1. Magasin de surf
  2. Magasins d'articles de canoë-kayak
  3. Magasin de vêtements et d'articles de plein air
  4. Magasin de voile
  5. Magasin de vêtements de sport
  6. Magasin d'accessoires pour planches à voile

À propos de Wetsuit Outlet IE

Écrit par l'entreprise

We love water sports! We're surfers, sailors and kayakers - that’s why we do what we do.

We've shipped over 2 million orders around the world since we started, over 20 years ago.

How did we do it? By offering quality products at competitive prices and the best customer service in the business.

Our Summer is too short! Wetsuit Outlet stocks over 100,000 items to help extend your water sports throughout the year.

Learn more >



We stock
  • Wetsuits
  • Drysuits
  • Surfing accessories
  • Sailing gear
  • SUPs and Kayaks
  • Wind, Wake, Kite and Bodyboard
  • Swim suits and accessories
  • and more!

See what's new >



Earn Rewards
  • 5 € voucher for every 100 € spent
  • Free wetsuit recycling
  • Early access to sale and new in
  • Exclusive offers and competitions
  • Dedicated customer support line

Sign up >

Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

3 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Perfect

Perfect, van seat covers.
Fit perfectly and are fabric ,not the hot waterproof ones.

14 août 2025
Avis spontané
Logo de Wetsuit Outlet IE

Réponse de Wetsuit Outlet IE

Hi Raphael,

Great to hear the seat covers were just what you were after. Thanks for the review!

- Team WSO

Noté 1 sur 5 étoiles

Worst return process ever

Worst return process ever! I have returned item more than a month ago and still I havent recieved my money back! They received an order more than two weeks ago but still states that refund will be done in 3-5 working days and money is never recieved! Netherless the return cost me 20 euros. So if you want never recieve your money back, go and buy from them.

27 juillet 2025
Avis spontané
Logo de Wetsuit Outlet IE

Réponse de Wetsuit Outlet IE

Hi Guoda,

Thank you for your review — and we're really sorry for the delay in processing your refund.

We can confirm your refund has now been issued. We understand how frustrating the wait has been, especially after returning the item over a month ago, and we're reviewing the handling of your return to ensure this doesn't happen again.

If there's anything else we can do to assist, please don’t hesitate to reach out.

– Team WSO

Noté 1 sur 5 étoiles

I will never order again

I will never order again. I placed an order on 12.06.2025. I still have not received it. It was supposed to be 5days delivery. I dont even have tracking yet. I was told it would be 48hours before i even get tracking never mind delivery.
TOTAL SCAM

25 juin 2025
Avis spontané
Logo de Wetsuit Outlet IE

Réponse de Wetsuit Outlet IE

Hi Jennifer – thanks for your order, and we're really sorry for the delay.

We can see your parcel was dispatched promptly and has made its way through our European hub, but it's taken a little longer than usual to reach Ireland. It's currently with Evri in Dublin and should be out for delivery very soon.

Please check the dispatch notification email we sent you at 10:32 on June 20 for a tracking link.

We completely understand your frustration, and while this delay is unusual, we’re keeping a close eye on it and are here to help if you need anything else in the meantime.

– Team WSO

Noté 1 sur 5 étoiles

Order not delivered

I ordered and paid for a wetsuit online they said it would take 2-5 working days to be delivered the order was placed on the 3rd of June no delivery. I phoned to ask where it was 3 days ago and was told it was on its way still no sign of it. When I placed the order they gave me a tracking number so I could follow my delivery now they have deleted my tracking number as I’m told on the site my order does not exist!! Very poor service would not order with this company again!!

3 juin 2025
Avis spontané
Logo de Wetsuit Outlet IE

Réponse de Wetsuit Outlet IE

Thanks for your review. We've checked your order and you're absolutely right — delivery took longer than it should have. Your parcel was dispatched promptly, but there was a delay with the courier completing the final leg.

We're really sorry for the wait and for the lack of clear tracking updates along the way. We’re reviewing what happened so we can help prevent this sort of delay in future.

– Team WSO

Noté 1 sur 5 étoiles

Delivery Issues!

Ordered on May 27th, delivery was supposed to be 3-5 days, it arrived yesterday (June 9th) to someone in a different county (!) who kindly rang me and told me. So someone else had my name, address and telephone number!! (EU Data breach?) The address it was delivered to was nothing like mine! This site is not Irish despite being .ie The parcel came from the Netherlands!

9 juin 2025
Avis spontané
Logo de Wetsuit Outlet IE

Réponse de Wetsuit Outlet IE

Dear Aofie,

We are very sorry to hear that you have experienced an issue with the delivery of your parcel. This is highly unusual, as we have not encountered such a problem in the past.

Please note that your parcel was dispatched to the address provided at the time the order was placed, in Sligo. The only likely explanation is that an error may have occurred on the courier’s side.

Rest assured, we are thoroughly investigating the matter to understand what went wrong.

Please accept our sincere apologies for this inconvenience, and thank you for your patience and understanding.

Kind regards,
WSO

Noté 5 sur 5 étoiles

Fast delivery international

Fast delivery international
Size fit as described

24 mai 2025
Logo de Wetsuit Outlet IE

Réponse de Wetsuit Outlet IE

Thanks, Christos – great to know the sizing info held up and it got to you quickly.

– Team WSO

Noté 5 sur 5 étoiles

Great Service.

Ordered some toe strap for a dingy, delivered quickly.

24 mai 2025
Logo de Wetsuit Outlet IE

Réponse de Wetsuit Outlet IE

Thanks, Gerry – glad we could get that sorted quickly for you.

– Team WSO

Noté 5 sur 5 étoiles

Great suits, solid service.

I had five wetsuits rolled up into a little bag. It was excellent! However, they put some wetsuit shampoo in the bag, and there was a big hole in it. Luckily, the wetsuits weren't damaged, but the bottle of shampoo was missing. I reached out, and they sent a replacement with my next order. All of the sizes were spot on for measurement across three brands, so kudos to that as well. I already got in the water to test it out, and am looking forward to a long swim season.

24 mai 2025
Noté 5 sur 5 étoiles

Fits like a glove

Really quick delivery.
Wetsuit fits me way better than any other one I ever tried on.
Took it for a swim yesterday and the shoulders move perfectly.
Very happy with my purchase

16 mai 2025

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