I recently purchased a new Cannondale from Wheelbase and the price was quite simply outstanding. The service and delivery matched the price and I would very happily use Wheelbase again. Throughout... Voir plus
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Lisez les avis des autres
Ordered some headphones online & they arrived the next day (free delivery!) Then decided I’d prefer the newer version so ordered them & again they arrived the next day. When I returned the originals c... Voir plus
A disappointing experience with my purchase of an electric C-Line Brompton. PDI checks weren't really checked in 2 cases - one quite important, the other, less so. I sorted these myself. Wrong battery... Voir plus
Every aspect was seamless, the selection, order, and fulfilment of the order all handled with care. The bike was delivered when promised, it was exceptionally well packaged, lots of support was provid... Voir plus
À propos de l'entreprise
À propos de Wheelbase
Écrit par l'entreprise
Welcome to the UK's largest Cycle Store. We stock one of the UK's biggest selections of bikes from 15 of the world’s best brands like Trek, Cannondale, Cube, Cervelo, Brompton, Santa Cruz, Scott, Orbea, Whyte and Yeti to name but a few. Plus, the very best in clothing and equipment to help you enjoy the ride.
Today we are Wheelbase.co.uk, Wheelbase Lake District, Wheelbase Darlington and Wheelbase Yorkshire. We pride ourselves on being an inclusive and friendly store for everyone who loves cycling, whether that be road cycling, mountain biking, touring, commuting, family riding or e-Bikes.
We are a team united by a passion for bikes and we have a wide range of cycling experience amongst our sales staff, mechanics and mail order team.
Our passion for cycling is invested back into the sport through the sponsorship and support of our British Elite road race team Wheelbase CabTech Castelli.
Now in its 12th year, we hold our annual MTB demo weekend in April, attracting up to 250 riders to our Lake District store, often in spite of the wet Cumbrian weather. We have a great community of cyclists here in the Lake District and there are plenty of events going on throughout the year, including the Fred Whitton Challenge in May and 3 Valleys Challenge in June. We offer backing to local organisations where possible and are great supporters of Kendal Cycle Club and Fix the Fells.
Visit us online at www.WHEELBASE.co.uk or in one of our three stores in the Lake District, North East and Yorkshire.
Contact us via Customer CareCoordonnées de contact
Mill Yard, LA8 9LR, Staveley, Royaume-Uni
- 01539821443
- Info@wheelbase.co.uk
- www.wheelbase.co.uk
4,6
Excellent
3 k avis
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A répondu à 30 % de ses avis négatifs
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Outstanding value for money, great service.
I recently purchased a new Cannondale from Wheelbase and the price was quite simply outstanding. The service and delivery matched the price and I would very happily use Wheelbase again.
Throughout the purchase process Wheelbase were prompt and professional.
20 août 2026
Avis spontané
Every aspect was seamless
Every aspect was seamless, the selection, order, and fulfilment of the order all handled with care. The bike was delivered when promised, it was exceptionally well packaged, lots of support was provided in terms of instructions for the few elements of assembly needed and the after care support provided by Matt has been 5 star all the way - highly recommended!
17 août 2026
Avis spontané
Good Service
Very helpful when I placed the order for the bike and helped answer any questions i had. Bike was delivered nice and safe and the adjustment i requested on the bike was carried out by the workshop team , thank you. All in all a good service 🤙
10 août 2026
Wheels arrived very quickly
Wheels arrived very quickly, and quick response to email enquiry. Avery pleased so far.
10 août 2026
Excellent bike shop.
I bought a set of ere research wheels. Brilliant price, expertly packaged, quick delivery. Wheelbase are superb, cannot recommend them highly enough.
7 août 2026
Great communication, ultra-efficient service
Ordered some headphones online & they arrived the next day (free delivery!) Then decided I’d prefer the newer version so ordered them & again they arrived the next day. When I returned the originals communication was great, and the refund was processed quickly
14 août 2026
Avis spontané
Great all round experience.
The website was extremely easy to navigate and the delivery was very quick.
7 août 2026
Very fast service
7 août 2026
Very good and quick communication
Very good and quick communication, item came the next day with royal mail.great service really pleased thanks.
7 août 2026
Terrible.
Terrible.
Reponse you offered nothing,£250 credit,insult,i wrang about getting new ebike,PR carbon pro,guy said we have this have this bike here.cumbria.
I spoke to a guy,in the Kendal shop,
He said to me,we have the Amflow PR carbon,pro,£5400,wow i said great.
I got straight back, on the phone,i was so pleased,excited,jumping up and down,so happy,told 9 emtb guys i was getting this bike,1 in the group,had last years,model.
I was impressed with its performance.
I paid Wheelbase £2700,up front,to keep the bike,
I wasTold the bike would be, with them in Darlington shop,wed/thurs,that week.
So i waited until,Tue/ Wednesday,i wrang,asking if my bike was ready.
Went quite,no answer.
I wrang back on several occasions.
Eventually the cumbria shop guy come on,tells, me this PR PRO, was sold to someone else after i paid the £2700.
I was devastated,after complaining they offered £250 credit.
I was pissed off, the fact WHEELBASE took my £2700.
And sold to someone else, after i paid this money.
Attitude of the lads,after i complained.
The last idiot tried to shout,me down,when i said wanted my £2700 back,i call him big voice,told me it could take upto 10 days,to get my money back.
Honest dont touch them.
Norman Kennedy
5 août 2026
Avis spontané
Réponse de Wheelbase
Hey Mark
Thanks for the big five!
Enjoy your bike :)
The Wheelbase team
Réponse de Wheelbase
Hey Stephen,
Thanks for taking the time to leave a review, wishing you many years of shredding
Peace and Wheelies
Matt
Great quality Airmatic mens shorts, fast delivery
Great quality Airmatic mens shorts. YP has been looking for this brand and the price was much better than on other sites. Delivery was super fast, I will use Wheelbase again :)
30 juillet 2026
Réponse de Wheelbase
Those Airmatic shorts really do help you fly... and keep you looking fly after the ride in the pub.
Enjoy the miles
Peace and Wheelies
Matt
absolutely awesome bottle ...plus…
absolutely awesome bottle ...plus postage was quick too
29 juillet 2026
Réponse de Wheelbase
Thanks Darren! What can we say... There's no bottle neck when it comes to posting bottles :)
Ride Safe
Matt
Very prompt delivery after a very…
Very prompt delivery after a very helpful conversation with the shop.
31 juillet 2026
Réponse de Wheelbase
Murray, nothing bets a conversation about bikes, or at least all us at wheelbase think that!
Don't hesitate to get in touch if we can assist in the future
Thanks
Matt
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