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Over 100 million used and new car parts available. We deliver worldwide. See for yourself!
Etats-Unis
3,4
11 avis
A répondu à 66 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
I purchased a electronic module for my Dacia duster, the price was really competitive. It came to my home in the uk in a reasonable time, I was updated by email and text from fedex.I have now installed the unit and everything operates perfectly .My experience was a positive one and I would use this company again if I needed to
I recently two aero underbody parts and a front bumper for an Alfa Romeo Giulia QV with international delivery. Due to unavailability in my country, I had to go with a supplier abroad and paid a premium for DHL shipping. Before confirming the order, I specifically asked for the parts to be inspected for damage, since the photos provided didn’t clearly show all the critical areas. If any issues were found, I wanted to be offered an alternative.
Two of the parts arrived in good condition. However, the bumper had been previously repaired in a structurally critical area—specifically where the mounting pins connect it to the body. This repair was neither mentioned in the listing nor communicated by the manager who assured me the bumper was "good."
After contacting support, I received a response essentially denying any responsibility and stating that it was all on me for trusting their assessment. To make matters worse, the manager who handled my order is now—conveniently—no longer with the company.
I accept that I was too trusting in expecting a transparent condition check and an honest recommendation if issues were found. Still, this feels like a breach of basic good faith.
I wouldn’t recommend this seller unless you’re comfortable playing a lottery with expensive parts and zero seller accountability.
they copy someone else's auctions from allegro and add a 60% markup. generally they steal auctions from this portal without asking the owner's consent. I do not recommend!!! I invite you to allegro you will buy the same thing 60% cheaper
Réponse : WHYKAREN
Thank you for taking the time to share your thoughts. It seems you have a good understanding of the general concept behind our business model, and we appreciate the attention to detail. We do get our products from multiple marketplaces in Europe.
However, what may not be immediately clear is the full range of services we provide within our margin (which typically ranges from 15% to 60%). Our work involves much more than simply sourcing products — we offer end-to-end support that includes:
Communicating directly with Polish sellers
Handling warranty issues and returns
Organizing reliable transportation
Performing quality checks in our own warehouse in Poland
Providing local support and removing the language and logistics barriers that many international buyers face
In short, our goal is to offer peace of mind and convenience for clients who would otherwise struggle with these challenges on their own.
We take pride in the value we bring, and even feedback like yours shows us that we're making an impact — whether from satisfied customers or, perhaps, from competitors who recognize our presence. Either way, we’re happy to keep doing what we do best.
Use Ebay. They don't cheat
sælger dele der har været adskilt. De forventer at man adskiller en lukket reservedel og opdager dette. det er jo ikke meningen at man skal åbne en forseglet el ac/dc lader
anser to karen
a closed ac/dc charger that turns out to be separate inside... you have no way of checking that befor you youse it. That would be the same as saying I should have seen that the piston rings on a piston are bad and I should have seen that when I received the engine.
Totally unreasonable and you are covering up a seller who wants to cheat. If I had bought it on ebay they would refund the purchase without hesitation you are covering a cheater.
Réponse : WHYKAREN
Hello, all customers have 14 days withdrawal period what they should use to inspect used parts that they buy. If you have failed to test items that was sent to you and notify us after 1 month, we can not do anything.
Edit: Reply to customer -> Yes, exactly! Just like any other customer, you have a 14-day period to install the product and test if it works for you. If you discover that the electronic device is not functioning properly during this time, you have the right to withdraw from the purchase.
However, if you choose not to test the used item within the 14-day period and only start testing after this window has closed, unfortunately, we are no longer able to offer a withdrawal or refund. We strongly recommend testing the product as soon as possible to ensure everything is in order.
● Extremely poor Tracking & Support with the courier service chosen (DPD)
● No communication whatsoever after dispatch
● Got delivered by ACS Courier without prior notification or update sent to me!!🙄
● Ordered item seems authentic Mitsubishi OEM, haven't installed it yet in my car.
I ordered parts, everything came as expected, a lot of updates on shipping, they use known forwarders and tracking is available live. I would only prefer that they add PayPal as payment option. 4 star rating is because you are given the free will to choose shipping options. For example I paid for a full pallet, and the parts managed to arrive on half a pallet which is the cheaper option. They do not contact you that you overpaid shipping.
Réponse : WHYKAREN
Thank you for your feedback.
Absolutely perfect, part as described, plenty of updates on shipping, arrived relatively quickly
Réponse : WHYKAREN
Thank you for your feedback!
Very good experience with this Website. They offer a wide range of product. Very good priced. Their support team is also very helpful and responsive. Trusted seller in my opinion.
Réponse : WHYKAREN
Thank you for the feedback!
I ordered part from the site after payment the the part is still available not ticked as sold and after paying for both goods and transportation i got another mail of transportation payment that what I paid for transportation earlier is not enough that am to pay another €300 after paying €490 for goods and transportation earlier am not sure if they are real
Réponse : WHYKAREN
Hello, thank you for the 1 star review? Could you please tell us your order number so i could see what may have confused you and made you to give us 1 star rating.
About "if we are real" - you are more than welcome to visit our main office in Estonia or if you like we can make videocall and i can show you our office :)
Edit: unfortunately, we can not find any orders with your name in our system and we could not get any feedback from you either. So, i can not comment on what made you feel this way, but i still would like to see what can be done to turn your negative emotions around. Please feel free to write us directly your concerns and i am more than happy to address them and see for possible solutions.
CEO of whykaren.com
Henry T.
The ordered spare part matched the photos and description from the site, the price was reasonable.
Good variety of used car parts.
Réponse : WHYKAREN
Thank you very much for the feedback!
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